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G & G AutoMax

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(22 Reviews)
0
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Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
0
Net Promoter Score ®

Business Details

About

G&G AutoMax was founded by owner and proprietor Wolfgang Hofacker in 2002. For the 20 years before G&G AutoMax, Wolfgang co-managed G&G Auto Sales with partner Gene Pratt. After Pratt's retirement in 2001, Wolfgang consolidated the sales office with the neighboring establishment Pratt's Tire Center, and the new 'G&G AutoMax' was born. G&G AutoMax was founded by owner and proprietor Wolfgang Hofacker in 2002. For the 20 years before G&G AutoMax, Wolfgang co-managed G&G Auto Sales with partner Gene Pratt. After Pratt's retirement in 2001, Wolfgang consolidated the sales office with the neighboring establishment Pratt's Tire Center, and the new 'G&G AutoMax' was born. Wolfgang's business has served the automotive needs of the community ever since, just as G&G and Pratt's did for so many years before. ...more

Categories
Auto Repair, Tires, Car Dealer
Contact
(301) 729-2973

Business Hours

Mon
9:00 AM - 6:00 PM
Tue
9:00 AM - 6:00 PM
Wed
9:00 AM - 6:00 PM
Thu
9:00 AM - 5:30 PM
Fri
9:00 AM - 6:00 PM
Sat
9:00 AM - 1:00 PM
Sun
closed
* Eastern Time (Us & Canada)
19203 Mcmullen Hwy Sw Rawlings, MD 21557-2401
G & G AutoMax's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(22 Reviews)

BB
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Bonnie B.
Rawlings, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/18/2024
10
Honest & Trustworthy
I recently moved back here and I found G & G close by.
From the 1st time I went in I felt Welcomed. They fixed my axle and did a oil change.
Caring , Honest & Professional. I am so Happy I found them .
I Highly recommend them !!

RM
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R M.
New Creek, WV
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
11/28/2021
0
FAKE Reviews
If you can't tell that the reviews on this page for g&g automax are FAKE, then you need your eyes checked, and you need to retake elementary school English. NO ONE writes a review using their first name in the past tense (Joseph said)!!!

This business SUCKS!!! Back when Gene Pratt ran Pratt's Tire, he knew how to treat his customers. As a repeat customer for tires, I would often get one tire free when ordering four. And if Mr. Pratt had ever screwed up, I probably would have gotten two, if not all four, tires for free.

I ordered four new tires from Wolfgang. He told me they'd be there before my appointment the following week. I drive to g&g automax on the day of my appointment to have my tires put on. Wolfgang informs me that the warehouse let him know that they only had two of my tires in stock and that they'll ship all four soon. Did Wolfgang call to let me know my tires weren't there BEFORE I wasted a trip? Hell no!!! Did he offer me any kind of discount for my wasted trip due to his fuck up? Hell no!!! So my appointment gets rescheduled for the following week. This time, I call before wasting my time. Wolfgang's idiot son answers and tells me that my tires aren't there. Wolfgang calls me back half an hour later and tells me that my tires have been there since the previous Friday. But now it's too far past my appointment time and I've already made other plans. Does Wolfgang attempt in any way to make it up to me for his idiot son's fuck up? Hell no!!! When I finally did have my tires installed, I had to DEMAND a discount due to their fuck ups. Guess how much the discount was...

10 FUCKING DOLLARS!!!

ARE YOU FUCKING KIDDING ME?!?

DK
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Daniel K.
Cumberland, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/23/2016
verified customerVerified Customer
Fast Competent Service, Recommended Mechanic
Performed timing belt change on an Audi A4 which basically requires the complete disassembly of the front end, service was fast, competent and reasonably priced. Not everybody can work on foreign cars and G&G did a greta job and they have earned my repeat buissness.
Recommended

JP
Joseph P.
Frostburg, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/10/2016
verified customerVerified Customer
Category: Service
Joseph said the business provides amazing service. Wolfgang was great and he even dropped him off when he did not have a ride home.
Recommended
Wolfgang H. from G & G AutoMax responded on 03/14/2016 06:35 AM

Thanks for your business, hope to see you again.


DF
Dan F.
Maryland
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/09/2016
verified customerVerified Customer
Category: Service
Dan said this business is the best.
Recommended

CS
Chris S.
Maryland
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/27/2016
verified customerVerified Customer
Category: Service
Spoke with Jolie. She said the business was good and she likes the job they did.
Recommended

MB
Michelle B.
Keyser, WV
Ford Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/25/2016
verified customerVerified Customer
Category: Service
Michelle said this business was very helpful, accommodating, and knowledgeable.
Recommended

KR
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Kimberly R.
Cumberland, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/18/2016
verified customerVerified Customer
Great Customer Service!
I have always had great customer service at G & G AutoMax. Wolfgang always gets me in quick and is very helpful and knowledgeable. I know with confidence that when I take my car to G & G AutoMax that it will be taken care of right the first time,.
Recommended

FL
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Fred L.
Rawlings, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/17/2016
verified customerVerified Customer
Honest & Professional
G & G Automax is the only place I'd ever consider taking my Honda's for service. Always honest, professional and reasonable!
Recommended

TB
Tim B.
New Creek, WV
Chevrolet Forward Control
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/17/2016
verified customerVerified Customer
Category: Service
Tim said he would recommend the business.
Recommended

SS
Scott S.
Keyser, WV
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/12/2016
verified customerVerified Customer
Category: Service
Scott said he is very happy with the service.
Recommended

TW
Tim W.
Cumberland, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/08/2016
verified customerVerified Customer
Category: Service
Tim said everything was good with the business.
Recommended

RF
Russell F.
Rawlings, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/28/2016
verified customerVerified Customer
Category: Service
Spoke with Natalie. She said she always takes her vehicle to this business for service because they always do a good job.
Recommended

KW
Kevin W.
Rawlings, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/28/2016
verified customerVerified Customer
Category: Service
Kevin said this business provided good and quick service. He has known them for years and has found them to be good people to deal with.
Recommended

DA
Don A.
Missoula, MT
Ford Econoline
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/27/2016
verified customerVerified Customer
Category: Service
Don said the business has good customer service and they were honest.
Recommended

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