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G & M Automotive

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(778 Reviews)
98
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
98
Net Promoter Score ®

Business Details

About

At G & M Automotive, you and your confidence are the most important piece of the puzzle. We provide a wide range of automotive repair services for your convenience. At G & M Automotive, you and your confidence are the most important piece of the puzzle. We provide a wide range of automotive repair services for your convenience.

Categories
Auto Maintenance, Repair Shop, Auto Repair
Contact
(410) 838-2900

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
222 N Tollgate Rd Bel Air, MD 21014-4206
G & M Automotive's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(778 Reviews)

MG
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MARIE G.
Bel Air, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/04/2025
verified customerVerified Customer
10
Tire guage sensor assembly repairs.
I never have never doubted G & M's diagnostics or repair abiities on any of my vehicles. Everything is done with expertise and the job always perfect.
George from G & M Automotive responded on 02/05/2025 09:38 AM

We appreciate your trust in our diagnostic and repair skills! We aim for perfection—glad we’re hitting the mark for you.


JS
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JOHN S.
Bel Air, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/22/2025
verified customerVerified Customer
10
Car Repair
We were referred to G and M by a family member over five years ago and have never had a bad experience. The most recent repair to our 2018 Kia Forte was as stress free as all the other repairs. Jim even took time to listen a recording my daughter had made of the sound she has been hearing. I just cannot say enough good things about G and M and the people that work ther.
George from G & M Automotive responded on 01/22/2025 09:40 AM

Thanks for choosing G&M Automotive. It's fantastic to hear your experiences have been smooth and stress free. Jim's skills are impressive for sure! We appreciate the recommendation and review of your recent repairs. Count on G & M for all of your automotive needs. 


SL
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SHERMAN L.
Bel Air, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/19/2025
verified customerVerified Customer
10
SATISFIED CUSTOMER??
After years of taking my car to the dealership for service, G&M is my “Go-To” place from now on??. I knew I made the right decision when i called to make an appointment. Difference was between night & day as Jim courteously set up the appointment according to my time schedule. I waited in a comfy room, and service was done sooner than I expected. To my amazement the bill didn’t cost me an arm and a leg as I also expected. ?????to the crew and staff ~ Sandy L.
George from G & M Automotive responded on 01/20/2025 09:36 AM

Switching to G&M really paid off, didn’t it? We're glad Jim made your appointment seamless and that you saved your limbs!


Verified Customer
Bel Air, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/05/2025
verified customerVerified Customer
10
Honest and trustworthy
G&M provides great service. They are friendly, honest and do excellent work. They don't overcharge for their work, which is a rarity now, when getting your car worked on. I implicitly trust them to do a thorough job on my car. I won't consider going anywhere else. Thank you all for the excellent work.
George from G & M Automotive responded on 01/06/2025 09:34 AM

It's fantastic to hear that you find our service friendly and trustworthy! We promise to keep the excellent work rolling and your car running smoothly.


KB
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KATIE B.
Bel Air, MD
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/03/2025
verified customerVerified Customer
9
Oil change
First time to have service done here.
It was for an oil change and tire rotation.
Very pleased with work . People were
Nice. Will return to have service done here.
George from G & M Automotive responded on 01/04/2025 09:35 AM

We're glad you had a good experience with us—oil changes and tire rotations are our jam! Looking forward to your next visit for more automotive fun.


DB
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DENNIS B.
Bel Air, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/28/2024
verified customerVerified Customer
10
G&M staff serviced my vehicle on 26 Dec
I brought my vehicle to G&M on 26 Dec 24 without a scheduled appt. As busy as the crew were my vehicle was attended to and repaired.
Outstanding service and a quick turnaround in recovery of my ride was given to me
George from G & M Automotive responded on 12/29/2024 09:35 AM

We're glad to hear that your vehicle got the VIP treatment, even without a prior reservation. Our crew does their best to juggle schedules and keep the wheels turning, so it's great to know that you experienced a speedy recovery. If your ride could talk, it would probably be singing praises about the care it received. If you ever find yourself in need of our services again, know that we’re here to keep your wheels rolling!


DB
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DEBBIE B.
Bel Air, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/24/2024
verified customerVerified Customer
10
Service check
Always great service.
George from G & M Automotive responded on 12/25/2024 09:34 AM

We appreciate your feedback and are delighted to hear that you consistently have a positive experience with us. Our team works hard to keep those wheels turning smoothly, and it’s always nice to know when our efforts hit the mark. If your vehicle ever decides to act up again, you know where to find us!


Verified Customer
Bel Air, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/22/2024
verified customerVerified Customer
9
Great Job and Reasonable
They are honest, fair, and treat you right.
George from G & M Automotive responded on 12/23/2024 09:36 AM

It's fantastic to hear that you felt valued and treated fairly during your visit! Honesty and fairness are our guiding principles, almost like our secret sauce for great customer service. We appreciate your support and look forward to helping you with your automotive needs in the future!


BH
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BOB H.
Fallston, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/20/2024
verified customerVerified Customer
10
Great service, excellent work and fair prices - couldn't ask for more!
We have an older car that is still very solid and want to keep it running and it needed some fairly big things done that were preventive in nature. George and Jim are always great to work with - always have accurate estimates both in terms of $$ and time. The work is excellent and am so glad we came to G&M!
George from G & M Automotive responded on 12/21/2024 09:36 AM

It’s fantastic to hear that your trusty older car is getting the love it deserves! We believe that every car has a story, and yours seems to be a classic. George and Jim appreciate your kind words, and they’ll be delighted to know their efforts in providing accurate estimates and excellent work have made a positive impact. Preventive maintenance is like a spa day for cars; it keeps them feeling fresh and ready for the road! If you have any more big projects or just want to share more stories about your car’s adventures, we’re here and ready to roll.


MS
Mike S.
Bel Air, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/13/2024
verified customerVerified Customer
Category: Service
Mike said he has been with the business for 25 years or more. He said they are always efficient and effective.
Recommended
George from G & M Automotive responded on 12/14/2024 09:36 AM

We're glad to hear that after a quarter of a century, you still find us efficient and effective! That's quite an impressive milestone for both you and us. It's always our goal to keep things running smoothly, so we're delighted to know we've been able to meet your needs over the years. Here’s to many more years of keeping your wheels turning!


Verified Customer
Bel Air, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/23/2024
verified customerVerified Customer
9
Saved money
Significant savings compared to Hyundai dealer's quote.
George from G & M Automotive responded on 11/24/2024 09:35 AM

We're delighted to hear that you found significant savings with us compared to the Hyundai dealer's quote. It’s always nice to keep some extra cash in your pocket while still getting top-notch service! If you ever need further assistance or have questions, feel free to reach out. Safe travels!


RW
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RON W.
Street, MD
Mercedes-Benz E350
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/13/2024
verified customerVerified Customer
10
2013 Mercedes Service
G&M Automotive is a trustworthy auto repair service that I highly recommend.
George from G & M Automotive responded on 11/14/2024 09:36 AM

We appreciate your recommendation and are glad to hear that you find us trustworthy. Trust is hard to come by, especially when it comes to auto repairs—like trying to find a needle in a haystack, but with more grease involved. Your support means a lot, and we look forward to keeping your vehicle running smoothly!


TG
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TIM G.
Bel Air, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/08/2024
verified customerVerified Customer
10
Appreciative of thorough courtesy check with oil change
I have taken my 2016 Mazda to G&M for 4 years now, and I appreciate being able to point out service called for in a local Mazda dealer's maintenance schedule sheet, when I drop it off for routine oil changes. I trust the mechanics to tell me when additional services are needed, based on their courtesy check on my vehicle (instead of being based strictly on odometer readings).
George from G & M Automotive responded on 11/09/2024 09:37 AM

It's great to hear you're finding value in our service approach! We believe in an honest assessment rather than a numbers game, and it's wonderful to know that you've felt that trust for the past four years. If your Mazda could talk, it would probably have some stories to share from its time with us. We appreciate your continued loyalty and are always here to keep that Mazda running smoothly!


DB
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DEBBIE B.
Bel Air, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/25/2024
verified customerVerified Customer
10
Honest and excellent
I recommend G&M to all my friends.
George from G & M Automotive responded on 10/26/2024 09:36 AM

It's fantastic to hear that you're spreading the word about G & M Automotive! We're all about making friends... and great cars. Your recommendation means a lot to us, and we're delighted to have earned your trust. If your friends need some auto TLC, we promise to treat them just as well!


MW
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MIKE W.
Abingdon, MD
Ford Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/23/2024
verified customerVerified Customer
10
trust is essential
i've been a g&m customer since their inception. but this last repair my 97 f150 needed jr. really went above and beyond. he got the four wheel drive electrical circuitry working again, and that was no small task, and was way more than fair with me on the price. i'm forever grateful.
George from G & M Automotive responded on 10/24/2024 09:36 AM

We greatly appreciate your continued loyalty to G & M Automotive since our inception. It is always a pleasure to hear when our team members, such as Jr., exceed expectations—transforming your vintage F150's electrical life is not a small feat! We pride ourselves on delivering value, and it is rewarding to know you felt that you received a fair deal. Your trust and support mean the world to us, and we look forward to keeping your F150 happily on the road for years to come.

George from G & M Automotive responded on 10/24/2024 01:04 PM

We truly appreciate your continued loyalty to G & M Automotive. It is always a pleasure to hear when our team members, such as Jr., exceed expectations—transforming your F150's electrical life is not a small feat! We pride ourselves on delivering value, and it's great to know you felt that you received a fair deal. Your trust and recommendation mean the world to us, and we look forward to keeping your F150 on the road for years to come! Thanks again for relying on our small business.


Displaying Review 1 - 15 of 778 in total
Service Coupons and Posts
🚗✨ Thanks for the awesome review! We believe in speedy service—because who likes waiting around when your car is on vacation? 🏖️ We're thrilled to hear you loved our same-day turnaround! We're here to keep you rolling! #AutoHeroes #ServiceWithASmile
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?? Thanks for the shout-out! We're thrilled to hear you had a tire-ific experience with us at G & M Automotive! ?️ Quick fixes on a busy Friday? That's our specialty! Your wheels will be rolling smoothly in no time. #AutoCare #CustomerSatisfaction
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Thanks for the fantastic review! We're thrilled to hear you got the speedy service you needed. ?✨ Our team is ready for your next pit stop whenever you are! #ServiceWithASmile #YourCarDeservesIt
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We're thrilled to hear you enjoyed our service! ?? Our team loves keeping your ride in top shape without breaking the bank. Just doing our best to keep you moving smoothly! Thanks for the shout-out! ? #QualityService #GMAutomotive
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Thank you for the fantastic review! ?? We love turning tired engines into fine-tuned machines. Your car's ready to take on the open road again! Keep that engine purring! ?✨ #GMAutomotive #HappyMotoring
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Thanks for the stellar review! ? We're thrilled to hear you had another great experience with us. Your recommendation means the world! ?✨ We promise to keep the wheels turning smoothly! #GandMAutomotive #CustomerAppreciation
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? We're thrilled to hear that you had such a positive experience with us, and thank you for recognizing our efforts in resolving your vehicle's issues. We appreciate your support! #CustomerAppreciation #AutoMaintenance ?
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Thanks for the love! We're thrilled to hear you found our service top-notch and trustworthy ? Our team is here for all your automotive needs! #CustomerAppreciation #FiveStarService
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Thanks for the kind words, Ken! We're glad we could swiftly get your Jeep's lift gate sorted out. We always aim to offer quick and friendly service to our customers. ??️ #CustomerAppreciation #GandMAutomotive
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Hey there! ?? Thanks for your loyalty, Carolynn! We're thrilled to have such a long-standing relationship with you and appreciate your support in recommending us to others! ? #CustomerAppreciation #AutoMaintenance
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? Wow, thank you for the stellar review! We're thrilled to have hit the mark for you. Providing top-notch service and fair pricing is what we're all about. We appreciate your support! #GandMAuto #CustomerSatisfaction ?
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