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SureCritic / Garttmeyer Automotive
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Garttmeyer Automotive

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(939 Reviews)
97
Write a Review
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Score Details

5 stars
95%
4 stars
4%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 1.5/5Overall Rating 1.5/5Overall Rating 1.5/5Overall Rating 1.5/5Overall Rating 1.5/5
2
Total ReScores™
5.0
ReScore™ Average
97
Net Promoter Score ®

Business Details

Categories
Contact
(610) 989-0828
Visit Website
Closed
Business Hours

Business Hours

Mon
8:00 AM - 5:30 PM
Tue
8:00 AM - 5:30 PM
Wed
8:00 AM - 5:30 PM
Thu
8:00 AM - 5:30 PM
Fri
8:00 AM - 5:30 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
226 E Lancaster Ave Wayne, PA 19087-4104
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Garttmeyer Automotive's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(939 Reviews)
Write a Review
Recent Reviews
JS
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Joseph S.
Bryn Mawr, PA
Mercedes-Benz 420SEL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/01/2025
verified customerVerified Customer
10
Excellent service
Garttmeyer Automotive has serviced my 1987 Mercedes Benz 420 SEL since I purchased it new in 1987. The service has always been outstanding. Garttmeyer has always kept my car running beautifully. Thank you Garttmeyer Automotive for many years of excellent service.
Chris S. from Garttmeyer Automotive responded on 05/01/2025 09:16 AM

Thank you for the kind, 5 star review!

JF
JOSEPH F.
Land Rover LR4
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/30/2025
verified customerVerified Customer
10
Phenomenal Customer Service
The best customer service. I truly appreciate the level of communication and transparency about maintenance goals for my vehicle. Truly top notch. Thank you!
Chris S. from Garttmeyer Automotive responded on 05/01/2025 04:49 AM

Thank you for the business, 5 star review and very kind words!

KJ
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Kenneth J.
Haverford, PA
BMW 5 Series
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/18/2025
verified customerVerified Customer
10
Level Of Service
The people at Garttmeyer are honest and thorough. And I never have to take it back with something that isn’t right - they get it right the first time. Thanks.
Chris S. from Garttmeyer Automotive responded on 04/18/2025 11:44 AM

Thank you for the kind, 5 star review!

JH
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Jay H.
Haverford, PA
Audi TT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/17/2025
verified customerVerified Customer
10
Excellent service
I can always count on Garttmeyer to take excellent care of my 2001 Audi TT roadster. The service manager Bob might be one of the nicest people on earth. It’s a real pleasure dealing with Garttmeyer Automotive.
Chris S. from Garttmeyer Automotive responded on 04/17/2025 03:06 PM

Thank you for the very kind, 5 star review!

Verified Customer
MINI Cooper Hardtop
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/17/2025
verified customerVerified Customer
9
Bell pan problem
I called just before COB one Weds evening right before a busy holiday weekend. I dropped the car that night and got a call the next morning to say it was fixed and ready for me.
Verified Customer
Coatesville, PA
Mercedes-Benz C-Class
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/16/2025
verified customerVerified Customer
10
Auto Maintenance
Garttmeyer surpasses my expectations. This is a high quality maintenance, repair business that goes above and beyond. If you want to take good care of your foreign car, bring it here.
Chris S. from Garttmeyer Automotive responded on 04/16/2025 11:43 AM

Thank you for such a kind, 5 star review!

Verified Customer
BMW X5
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/14/2025
verified customerVerified Customer
9
Excellent on time service on my BMW.
Bob saw to it that my service was completed efficiently and charges were very reasonable.
CC
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Christopher C.
Malvern, PA
Audi Q7
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/10/2025
verified customerVerified Customer
10
Quick and thorough service
Bob and team at Garttmeyer were excellent as always. Completed all work same-day and got us back on the road.
Chris S. from Garttmeyer Automotive responded on 04/10/2025 07:14 AM

Thank you for the kind, 5 star review!

JC
James C.
Wayne, PA
Land Rover Range Rover Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/09/2025
verified customerVerified Customer
10
Excellent Mechanics at Garrtmeyer
Bob and Chris do great work. They are quick and thorough. I’ve always had a good experience there.
Chris S. from Garttmeyer Automotive responded on 04/09/2025 07:01 AM

Thank you for the kind, 5 star review!

AA
Ann A.
Villanova, PA
BMW 3 Series
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/07/2025
verified customerVerified Customer
10
Replaced critical diesel engine component.
Quick professional service. I have confidence in the Garttmeyer team.
Chris S. from Garttmeyer Automotive responded on 04/08/2025 06:26 AM

Thank you for the kind, 5 star review!

NC
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Nicholas C.
Wayne, PA
Mercedes-Benz C-Class
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/02/2025
verified customerVerified Customer
10
“Alarming” Alarm Issue
Thanks to the Garttmeyer crew for curing my “alarming” alarm issue!
Chris S. from Garttmeyer Automotive responded on 04/02/2025 02:16 PM

Thank you for the kind, 5 star review!

Verified Customer
Bryn Mawr, PA
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/01/2025
verified customerVerified Customer
10
Excellent Service
Excellent automotive service is always provided by Garttmeyer.
Garttmeyer has serviced my vehicles since 1987 and has always done an excellent job on both foreign and domestic vehicles.
Chris S. from Garttmeyer Automotive responded on 04/02/2025 05:01 AM

Thank you for such a kind review!

NC
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Nicholas C.
Wayne, PA
GMC Jimmy
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/31/2025
verified customerVerified Customer
10
“On the road again “
Thanks to the crew at Garttmeyer’s for keeping my Classic GMC Jimmy back “on the road again”!
Chris S. from Garttmeyer Automotive responded on 03/31/2025 11:58 AM

Thank you sir!

Verified Customer
Pottstown, PA
Volkswagen Golf
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/27/2025
verified customerVerified Customer
10
Good service
Very communicative and thorough!
Chris S. from Garttmeyer Automotive responded on 03/31/2025 11:58 AM

Thank you for the kind, 5 star review!

MM
Michael M.
Wayne, PA
Audi Q3
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/27/2025
verified customerVerified Customer
10
Great Service
Chris and his team are great mechanics as well as great people. My wife ‘s Audi needed immediate attention and Bob was able work us in their busy schedule. I highly recommend Garttmeyer Automotive!
Chris S. from Garttmeyer Automotive responded on 03/27/2025 12:53 PM

Thank you for the very kind, 5 star review!

Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
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