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Garvey Genesis Of Queensbury

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(45 Reviews)
97
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
2
Total ReScores
5.0
ReScore Average
97
Net Promoter Score ®

Business Details

Contact
(518) 792-9003
No Business Hours Provided

Business Hours

* No Time Zone Provided
257 Dix Avenue Queensbury, NY 12804
Sales Department's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(45 Reviews)

AR
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ALETA R.
Fort Ann, NY
2023 GV70
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/26/2023
verified customerVerified Customer
10
Category: Sales
Our sales transaction went very smoothly
Our sales person was very helpful and informative with getting things set up and running properly. I am hoping that when car needs servicing that things will go just as smoothly!

DS
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DONNA S.
Slingerlands, NY
2023 GV70
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/12/2023
verified customerVerified Customer
10
Category: Sales
Outstanding experience buying a new GV70
I went into Garvey Genesis at 4:20pm on a Saturday afternoon to take a look at the GV70sknowing that the showroom was closing at 5pm. Samara Petty greeted my husband and me was we walked in. She took the pertinent information and we immediately went out to test drive. Sam was knowledgeable about every detail on the vehicle. I was sold! She worked with me to get me the best deal on my BMW trade in. I was signing on the dotted line by 5pm!! The whole experience was the best of the best!!

EO
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EDWARD O.
Ballston Spa, NY
2023 GV70
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/13/2023
verified customerVerified Customer
10
Category: Sales
By far the best dealership I have ever bought from.
The entire group at Garvey Hyundia/Genesis are outstanding. I would like to specifically recognize Brad Jarvis and Mark Goodwin.


Brad Jarvis: I have work with Brad since 2015. He is an outstanding representative who takes pride in establishing long term bonds that not only benefit the dealership but also provides advantages to the customer. He demeanor is always positive and uplifting regardless of the chaos around him. In 2022 he was promoted, I suggest you also give him an additional pay raise. The dealership can ill afford to loose his dedication, personable skills, and never ending desire of ensuring the customer is properly taken care of.

Mark Goodwin: Mark is one of the best sales man that I have experienced. He is personable, articulate, and understands Genesis vehicle sale themselves. I began talking with Mark about 7 months before I purchased our GV70. He would periodically call and I would visit him while waiting for our Hyundai to be repaired. I appreciate his ability to convey information without adding any sales pressure. Once we decide to reserve a GV70, it took about 4 months for a vehicle to arrive at the dealership which matched our desired setup. His white glove approach to teaching the vehicle capabilities was outstanding.

In closing, Garvey Hyundia/Genesis is an outstanding company which takes pride in going the extra miles to ensure a positive experience. This includes personnel in the finance office, courtesy shuttle operators, personnel maintaining customer waiting area, sales and finance. So to summarize my experience with Garvey, I would just say "Amazing".

JR
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JOSHUA R.
Ballston Spa, NY
2023 G70
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/30/2022
verified customerVerified Customer
10
Category: Sales
Always a good time to buy a new vehicle.
Ok, no it's not. But if you're going to get a new vehicle stop by Garvey. I had a lot of fun finding and buying a new car and that is in large part to the team at Garvey.

RC
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REBECCA C.
Saratoga Springs, NY
2023 GV70
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/28/2022
verified customerVerified Customer
10
Category: Sales
Got just what I wanted
I ordered my 2022 gv70 in January, because I wanted a specific color and amenities. Unknowingly I ordered just at the tail end of the 2022 production line. My Garvey rep Laura Montgomery kept me fully informed as she altered my order to a 2023. She and I communicated regularly. She let me know every time a car similar to mine arrived, but I insisted on waiting for what I specified - (we were not under any vehicle-need time constraints). As soon as a month in advance she was able to tell me my car was out of the factory, when it passed through customs, and when it left the port to be delivered to Garvey. I so appreciate Laura’s commitment to finding and securing my gv70. The only reasons it took so long we’re my specific wishes and production by Genesis. Given the global delays in parts and chips, I am not in any way surprised that it took a while. Laura did a great job.

JP
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Jeffrey P.
Cobleskill, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/19/2022
verified customerVerified Customer
10
Category: Sales
Seamless
All good, no complaints

VP
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Vt Retirement P.
Wallingford, VT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/18/2022
verified customerVerified Customer
10
Category: Sales
Amazing sales experiende
Bill at Garvey Genesis was so kind and successful at finding me a new Genesis. He tracked down the car and called me right back. Had the car waiting for me when I arrived and had the paperwork ready to go. Thank you Bill!

WD
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William D.
Amsterdam, NY
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/12/2022
verified customerVerified Customer
Category: Sales

Original Review
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/10/2022
8
Category: Sales
Lauren was nice to work with.
I had a very good experience at the dealership. Only problem I had was in the finalizing of the paperwork and car was not ready to pick up on time, two hours late.
Lauren, our agent was great to work with, problems were not her responsibility.
Aschley A. from Garvey Genesis Of Queensbury responded on 01/12/2022 08:21 AM

Thank you again Bill for taking the time to fill this out. Rescore will be out to you shortly


AG
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Ashton G.
Glens Falls, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/10/2022
verified customerVerified Customer
10
Category: Sales
Garvey Genesis is the Best
Best price, Best sales experience, Best family to buy from

AS
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Adam S.
Ballston Spa, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/02/2021
verified customerVerified Customer
10
Category: Sales
Genesis Purchase
Best Car purchase experience Ever. Got a great price without haggling and had the car in 4 hours after

PG
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Paul G.
Argyle, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/30/2021
verified customerVerified Customer
10
Category: Sales
Great dealership
We love the Genesis brand and the dealership made our experience great.

GO
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Gregory O.
Fort Edward, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/16/2021
verified customerVerified Customer
10
Category: Sales
Excellent
Excellent service been going to them for years

PB
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Peter B.
Waterford, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/01/2021
verified customerVerified Customer
10
Category: Sales
GV70 - you should get one!
Best car buying experience of my life thanks to Bill Albrecht. He's a true pro and made the process easy and fun.

PH
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Peter H.
Shelburne, VT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/25/2021
verified customerVerified Customer
10
Category: Sales
Great service and car
Great service, car and experience.

TK
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Tammy K.
Saratoga Springs, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/21/2021
verified customerVerified Customer
10
Category: Sales
Exceptional Service
We had an amazing experience with Bill and will definitely recommend the dealership.

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