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Gearheads Transmission And Complete Auto Repair

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(249 Reviews)
91
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Score Details

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Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
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ReScore Average
91
Net Promoter Score ®

Business Details

Contact
(818) 946-8252

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
8:00 AM - 12:00 PM
Sun
closed
* Pacific Time (Us & Canada)
16039 Victory Blvd Unit C Van Nuys, CA 91406
Gearheads Transmission And Complete Auto Repair's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(249 Reviews)

LH
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LINDA H.
Van Nuys, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/11/2025
verified customerVerified Customer
10
Honest auto repair
Guillermo was exceptionally nice and professional. I had an issue with my car not starting and the Auto Club driver recommended Gearheads for a new battery. I brought my car there and they did a thorough diagnostic exam of my car to make sure it was just the battery, which it was. They didn’t try to upsell me but were honest. I’ll use them again.
Israel V., Owner from Gearheads Transmission And Complete Auto Repair responded on 02/16/2025 09:33 AM

We're glad to hear that Guillermo hit the mark with his friendly service and professionalism! It sounds like your car was throwing a mini tantrum, but our team made sure to get to the bottom of it without any pressure tactics. We believe in giving our customers the straight dope when it comes to their vehicles. We're looking forward to having you back, hopefully for just routine maintenance next time! Your wheels will thank you.


SM
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SEAN M.
Sherman Oaks, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/05/2025
verified customerVerified Customer
10
Guillermo is the best!!
Super honest and very helpful. I came here for my Maxcare from Car Max….but now Gearheads and Guillermo will be my go to. Hard to find good mechanics you can trust. When you find one, hang on to them!!
Israel V., Owner from Gearheads Transmission And Complete Auto Repair responded on 02/05/2025 08:27 AM

We're glad to hear you had a positive experience with us! It’s true that finding a trustworthy mechanic can feel like finding a unicorn – rare and magical. We're here to ensure your car remains in top shape, so you can focus on the road ahead without the worry. Guillermo will be happy to hear he’s made such an impression. We appreciate your trust in us and look forward to being your go-to automotive pit stop!


NL
NICOLE L.
Van Nuys, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/21/2025
verified customerVerified Customer
10
Car mechanic
They have great service and are kind people who want to help people. Great car service
Israel V., Owner from Gearheads Transmission And Complete Auto Repair responded on 01/21/2025 02:02 PM

We're glad to hear you're enjoying the ride with us! Our team takes pride in providing top-notch service with a side of kindness. We believe that a good auto repair should feel like a pit stop at a friendly neighborhood diner, where you’re not just a customer but part of the family. If you ever need us again, we’ll be here, ready to keep your wheels turning!


DR
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DESIRE R.
Van Nuys, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/11/2025
verified customerVerified Customer
10
Highly Recommended
The staff was extremely friendly, helpful and willing to answer all of my questions! Prices are reasonable and I will be returning for servicing as necessary :)
Israel V., Owner from Gearheads Transmission And Complete Auto Repair responded on 01/11/2025 10:32 AM

We appreciate the shout-out for our team! It's great to hear that you found our staff both friendly and helpful – they're kind of like the comfortable couch of the auto repair world, always ready to support you. We're pleased our pricing struck a good chord too! Looking forward to having you back for your future servicing; we promise to keep the friendly vibe going strong.


KO
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KIMBERLY O.
Huntington Beach, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/07/2025
verified customerVerified Customer
10
Awesome service
My car broke down on the freeway when I was away from home. AAA recommended that I be towed to GearHeads. I ended up having to leave my car and getting a rental to get home. But Guillermo made me feel comfortable and had my car ready in a few days. Thank you!!!
Israel V., Owner from Gearheads Transmission And Complete Auto Repair responded on 01/07/2025 02:32 PM

It sounds like you had quite an adventure on the freeway! We're glad AAA pointed you our way, and it's great to hear that Guillermo was able to put your mind at ease during a stressful situation. Getting you back on the road quickly is always our goal, and we're pleased to hear your car was ready in just a few days. Wishing you smooth travels ahead and fewer roadside surprises.


PP
PORTIA P.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/19/2024
verified customerVerified Customer
10
Great Transmission Shop
Great people, Guermo was amazing in the front office, detailed and accurate in explaining the most urgent repairs. We highly recommend this shop. Got it all done in record time. Thanks guys!!!!
Israel V., Owner from Gearheads Transmission And Complete Auto Repair responded on 12/24/2024 09:32 AM

We appreciate your glowing review! It sounds like Guermo really hit the nail on the head with his excellent service and clear explanations. We're glad to hear we kept things moving quickly for you too—because who doesn't love a speedy turnaround when it comes to auto repairs? Your recommendation means a lot to us, and we will keep working hard to earn that kind of praise. Safe travels on the road ahead!


EA
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EMILIA A.
Van Nuys, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/13/2024
verified customerVerified Customer
10
thank you <3
i am so grateful for the kind and educated assistance i received when i brought my car into gearheads. it’s a gift to have these guys just down the street.
Israel V., Owner from Gearheads Transmission And Complete Auto Repair responded on 12/13/2024 05:59 PM

We're glad to hear that you had such a positive experience with our team! It's great to know that our friendly and knowledgeable service made a difference for you. We're just as grateful to have awesome customers like you nearby. If your car ever needs a little TLC again, you know where to find us!


PW
Phillip W.
Downey, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/22/2024
verified customerVerified Customer
Category: Service
Phillip said it was top-notch work, a good price, and he trusted them. He had already recommended them.
Recommended
Israel V., Owner from Gearheads Transmission And Complete Auto Repair responded on 11/27/2024 09:32 AM

We're glad to hear that you found our work to be top-notch and our prices fair. Trust is hard to come by these days, so it's great to know you feel confident in what we do. Thanks for spreading the word—recommendations are the highest compliment we can receive! We appreciate your support and look forward to keeping your vehicle in tip-top shape.


PP
PAUL P.
North Hollywood, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/14/2024
verified customerVerified Customer
10
Guillermo was amazing and a pleasure to work with
They were able to help me with my transmission. I am super happy with the outcome.
Israel V., Owner from Gearheads Transmission And Complete Auto Repair responded on 11/19/2024 09:32 AM

We're so glad to hear you had a positive experience with your transmission repair! It's always nice when a transmission works as it should instead of playing the role of a drama queen. Thank you for trusting us with your vehicle, and we appreciate your support. Here's to smooth driving ahead!


Verified Customer
Panorama City, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/10/2024
verified customerVerified Customer
9
Well done and quick turnaround
Guillermo was knowledgeable and very helpful
Israel V., Owner from Gearheads Transmission And Complete Auto Repair responded on 11/15/2024 09:33 AM

We appreciate your feedback! Guillermo is definitely a gem in our shop, bringing both expertise and a friendly attitude to the team. It’s great to hear his knowledge and assistance made a positive impact on your experience. We're always here to help navigate the winding roads of auto repair!


Verified Customer
Van Nuys, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/02/2024
verified customerVerified Customer
10
All Good!
Good guys
Israel V., Owner from Gearheads Transmission And Complete Auto Repair responded on 11/07/2024 09:32 AM

We appreciate the shout-out! Here at Gearheads, we aim to be the good guys in your vehicle's story. If your car could talk, we bet it would have a few tales to tell about our adventures together. We're here to keep those adventures rolling smoothly!


GH
Gerardo H.
Van Nuys, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/28/2024
verified customerVerified Customer
Category: Service
Gerardo said they are good and honest with their work.
Recommended
Israel V., Owner from Gearheads Transmission And Complete Auto Repair responded on 11/02/2024 09:32 AM

We appreciate your feedback and are glad to hear that you found our work both good and honest. It's always our goal to keep things transparent, kind of like the transparent oil in your engine—only without the messy oil filters! If you have any more automotive adventures ahead, we're here to help.


TV
THOMAS V.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/18/2024
verified customerVerified Customer
8
Thomas
He did my dad oil change and work out great
Israel V., Owner from Gearheads Transmission And Complete Auto Repair responded on 10/18/2024 02:36 PM

Thanks for sharing your experience! It's always fantastic to hear when an oil change goes off without a hitch—just like the way a smooth-running engine should behave. We're glad your dad’s vehicle is all set and ready to hit the road. If you ever need more help, we're just a call away!


Verified Customer
Van Nuys, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/16/2024
verified customerVerified Customer
10
Great place
Service was great.
Israel V., Owner from Gearheads Transmission And Complete Auto Repair responded on 10/18/2024 02:36 PM

We appreciate you taking the time to share your experience. It's fantastic to hear that our service hit the mark! If only we could fix a flat tire on time as easily as we fix a good review. Your support means a lot to us, and we're here for any future automotive adventures you may have.


EC
ELLIOT C.
Canoga Park, CA
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/26/2024
verified customerVerified Customer
9
Electrical Issue
So I took my 2008 Chevy Malibu over to gear heads. They accepted and worked with my extended warranty that I had from auto shield. It took 2 days to find out it was an electrical issue that had my car transmission shifting up and down on it's own. From there it took another 5 days to order the part, put it on and reprogrammed it to the car computer, and then test drive to ensure it was fixed. My car have been running smoothly since I got it back. The communication from Mr. Guillermo was such a a relief for me, as he kept me in the loop with the entire process from start to finish. Huge thanks to him and the technicians from gear heads transmission on a job well done.
Israel V., Owner from Gearheads Transmission And Complete Auto Repair responded on 10/01/2024 09:32 AM

We appreciate you taking the time to share your experience with us! It sounds like your Chevy Malibu had quite the dramatic series of events, like it was auditioning for a role in a car soap opera. We’re glad to hear that it’s now running smoothly and that our team kept you in the loop during the process. Communication is key, and we’re happy Mr. Guillermo was able to provide that support. If there's anything else we can help with in the future, don’t hesitate to reach out. Here’s to your Malibu enjoying the quiet life on the road again!

Service Coupons and Posts

🚗 We're thrilled to be your go-to for all things auto! Trustworthy mechanics are like unicorns; hard to find but magical when you do! 🌈 Thanks for being part of our Gearheads family! #GearheadsForever #TrustTheExperts
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Thank you for the kind words! 🚗💖 We strive to bring a smile to your ride while keeping your car in top shape! Remember, we're always here to help—no pit stops needed for our customer service! 😉 #GearheadsMagic #AutoCareMatters
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We’re thrilled to hear you had a fantastic experience with our team! ? Our friendly folks love answering questions almost as much as fixing transmissions! ?? Thanks for trusting us with your ride. See you next time! #CustomerLove #GearheadsRule
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We're thrilled to hear that Guillermo had your back when your car decided to take an unexpected vacation! ?? Sorry it was a hassle, but we're glad we could get you back on the road in no time! Thank you for the trust! ? #GearheadsAuto #RoadWarrior
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We're thrilled to hear you had a fantastic experience! ?? Thanks for the shoutout to Guermo and our speedy team—it's a pit stop, not a pit struggle! We appreciate your recommendation and trust. Come back anytime! #Gearheads #AutoCareExperts
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We're thrilled to hear you had a great experience with our team! ?✨ It’s like having a superhero garage just around the corner! Thank you for trusting us with your ride! #GearheadsAutomotive #ThankfulThursday
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?? We're thrilled to hear you’re super happy with your transmission repair! At Gearheads, we love keeping your ride smooth and your spirits high! Thanks for trusting us with your auto adventures! ? #TransmissionHeroes #AutoLove
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Thanks for the awesome review! We're thrilled to hear the oil change for your dad went smoothly. We're always here to keep you and your family cruising without a hitch! ?? #GearheadsMagic #OilChangeChampions
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We're thrilled to hear that Israel saved the day and got you back on the road! ?✨ When your car acts up, we're here to make sure you won't need a tow for long. Thank you for trusting Gearheads! See you again soon! #AutoRepair #TeamGearheads
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We're thrilled to hear you appreciated our quick, professional, and honest service! ?? Fixing accessory issues free of charge? Just our way of keeping your ride in top shape! Thanks for trusting Gearheads! ? #CustomerCare #GearheadsAutoRepair
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Thanks for the glowing review! ? We're thrilled to be your go-to for all things auto repair. We promise to keep your wheels rolling smoothly and your faith in honesty intact! ?? #GearheadsGem #HonestMechanics
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We're thrilled your truck is back on the road and feeling great! ?? Clear communication, quality work, and a friendly team are just what we aim for. Thank you for the shoutout! We're lucky to have amazing customers like you. #Gearheads #AutoCare ??
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Thank you for the love! ? We're thrilled to be your top choice for auto repair. Our gearheads work hard, and your kind words fuel our passion (and a few coffee cups)! ☕️? #Gearheads #AutoCareDoneRight
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Thanks for the 5-star review, Clara! ? We're thrilled to hear about your positive experience with our services. Your support drives us to keep delivering top-notch auto repairs. ?? #HappyCustomers #GearheadsTransmission
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Thanks for the kudos, Randy! We're thrilled you had a 'beautiful' experience at Gearheads Transmission And Complete Auto Repair. We ? making car maintenance a breeze for our customers! #CustomerSatisfaction #AutoRepair
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Thanks for the stellar review, Cody! ? We're thrilled to hear that we've been hitting the mark on customer service and quality work. Your budget is our priority! ?? #CustomerSatisfaction #AutoCare
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? Thanks for the 5-star review, Felipe! Glad we could sort out the A/C compressor and keep you in the loop. Nothing like a clean engine bay to make a gearhead's day! ?? #hasslefree #honestwork
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Thanks for the 5-star review, Shanna! ? We're glad you appreciated our transparent service and fair pricing. We strive to keep our customers happy! #TrustworthyService #HappyCustomers
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Hey there! ? We appreciate your glowing review! Our team is all about providing top-notch service and care to our customers. Thank you for your support! #CustomerService #TopNotchService
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? Thank you for your kind words! ? We're thrilled to hear that you found our team friendly and trustworthy. It's our pleasure to exceed your expectations! ?? #CustomerAppreciation #GearheadsTransmission #VanNuys
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? Thank you for your amazing review! ? We're thrilled to hear that our ⚡ fast service, effective solutions, and fair prices have earned your trust. ? We appreciate your support! ? #CustomerAppreciation #TrustworthyService #FiveStarReview #VanNuys
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? Thank you for choosing us! We're thrilled to have you as a new loyal customer. ? We're glad you found us trustworthy and upfront. ? We appreciate your support! #GearheadsTransmission #HonestService #LoyalCustomers #VanNuys
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Thanks for the great review, Dennis! ? We're glad we could get your vehicle taken care of quickly. #HappyCustomer #VanNuys #GearheadsTransmissionAndCompleteAutoRepair
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Thanks for the kind words, Karen! We're so glad you trust us and have had such positive experiences. We appreciate your support! ? #Gearheads #VanNuys #AutoRepair #HappyCustomer
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Thanks, Renee! ? We're glad you trust us to get the job done. We appreciate your business! ? #Gearheads #VanNuys #AutoRepair #Trustworthy
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Thanks for the amazing review, Gerardo! We're so glad you trust us to take care of your vehicle. We strive to provide the best service and keep our customers informed every step of the way. #VanNuys #GearheadsTransmission #AutoRepair ??
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Thanks for the great review, Gerardo! We're so glad you had a positive experience with us. We strive to provide honest and reliable service to all of our customers. ? #VanNuys #GearheadsTransmission #AutoRepair
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Thanks for the great review! ? We're proud to be the go-to auto repair shop in Van Nuys. #VanNuys #GearheadsTransmissionAndCompleteAutoRepair ?
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We're glad you had a positive experience, Kenneth! ? We work hard to provide great service and ensure our customers are happy. #VanNuys #GearheadsTransmission #AutoRepair ?⭐️
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Thanks for the kind words, Maurice! We're glad you had a great experience with us. #GearheadsTransmission #VanNuys ??⭐️⭐️⭐️⭐️⭐️
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Thanks for the great review, Kareen! We appreciate your trust in us and are glad to be your go-to mechanic. ?? #Gearheads #VanNuys
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Thanks for the great review, Harry! We're so glad you had a great experience with us ? #GearheadsTransmission #VanNuys #AutoRepair #CustomerService
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Thanks for the great review, Jae! We're so glad you had a positive experience with us. ? We strive to provide excellent customer service and quality work at fair prices. #GearheadsTransmission #VanNuys #AutoRepair
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Thanks for the great review, Colleen! We're glad you appreciate our thorough inspections and quick turnaround time. ? #GearheadsTransmission #VanNuys #AutoRepair
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?Thank you for the great review, Avi! We're so glad you were pleased with the service you received. We look forward to seeing you again soon! #VanNuys ??
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