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Genesis Of Alexandria

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(108 Reviews)
80
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 4.2/5Overall Rating 4.2/5Overall Rating 4.2/5Overall Rating 4.2/5Overall Rating 4.2/5
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
5
Total ReScores
4.2
ReScore Average
80
Net Promoter Score ®

Business Details

Contact
(703) 535-6840
No Business Hours Provided

Business Hours

* No Time Zone Provided
1707 Mount Vernon Ave. Alexandria, VA 22301
Sales Department's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(108 Reviews)

BM
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Bridgette M.
Waldorf, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/11/2025
10
Category: Sales
I LOVE my Genesis
I went to Genesis of Alexandria knowing exactly what I wanted. From the moment I arrived, Shah was very welcoming. I didn't have an appointment. However he was very accomodating and quickly set me up with a test drive. I appreciate that the process was haggle-free, easy, and Shah worked to find the car I wanted. This is my second Genesis and I love my GV80 just as much as I loved my Genesis car. Thank you Shah and Tony for making this a smooth process.

PM
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PARSA M.
Germantown, MD
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
06/30/2022
0
Category: Sales
Terrible store manager
This guy was low class rude Korean guy who was just rude and incompetent of doing anything much so ever managing a dealership. What a joke. His ego was hurt when I called him.out that he didn't know what he was talking about in regards finance.

HN
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Hung N.
Sterling, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/04/2022
verified customerVerified Customer
10
Category: Sales
I will tell people about dealerships Alexandria experience people there
I will rate this Genesis Gv70 the best small SUV compact full option than German n Japan suv

VW
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Valincia W.
Clarksburg, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/02/2022
verified customerVerified Customer
10
Category: Sales
GV80
Love
My car

WC
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William C.
North Prince George, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/20/2021
verified customerVerified Customer
10
Category: Sales
GV80 Experience.
I recently purchased a Genesis GV80 from Genesis of Alexandria, and my sales contact from beginning to end was Sam Jung he is at the top of his game in sales and customer service. Sam was very knowledgeable, straightforward, and friendly. The finance manager was very impressive in getting me an outstanding finance rate for my purchase of the GV80. If you're considering purchasing a vehicle I highly recommend this dealership to everyone. For exceptional service ask for Sam Jung.

SB
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Shephard B.
Upperville, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/15/2021
verified customerVerified Customer
10
Great Experience Buying new GV70
I recently purchased a Genesis GV70 from Genesis of Alexandria, and my sales contact from beginning to end was Luis Torres. Luis is hands down the best car salesman I’ve ever met. He was very knowledgeable, straightforward, and friendly. And most importantly, Luis made me feel confident in my decision that day. I recommend this dealership to everyone. Ask for Luis Torres specifically!

MR
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Michael R.
Vienna, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/14/2021
verified customerVerified Customer
10
Category: Sales
GV70
The GV70 was worth the wait. The entire purchase process was outstanding. The dealership was fantastic and I will definitely recommend them to friends interested in Genesis.

GC
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Garfield C.
Arlington, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/18/2021
10
Category: Sales
Outstanding Customer Service and Professionalism.
I want to comment on Joon Bae (General Sales Manager) and Sam Jung(Product Specialist) for the outstanding buying purchase experience of my 2022 GV70 AWD 3.5 T Sports Prestige on 10/14/21.
This is my 6th Genesis from Genesis of Alexandria. 2022 GV70 is the Motor Trend SUV car of the year 2022. Best dealership in the area. Thank you, Genesis, of Alexandria.

ML
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Michael L.
Goodview, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/19/2021
verified customerVerified Customer
10
Category: Sales
Great sales experience.
Wished I lived closer so that these guys could service my vehicle as well--but they had the GV80 I wanted, so made the trip to purchase it. Good price as well.

VS
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Viviana S.
Annandale, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/09/2021
verified customerVerified Customer
10
Category: Sales
GV70
Best Car in the market :)

PC
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Patrick C.
VA
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/06/2021
verified customerVerified Customer
Category: Sales

Original Review
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
10/06/2021
10
Category: Sales
Service
Sam Jung was great, very attentive to our needs and very flexible. I highly recommend him to other customers
JOON-HO B. from Genesis Of Alexandria responded on 10/06/2021 02:15 PM

Thank you for your feedback. We will contact you soon.


TS
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Tamika S.
White Plains, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/24/2021
verified customerVerified Customer
10
Category: Sales
Great service
Luis was great. Very kind and knowledgeable.
JOON-HO B. from Genesis Of Alexandria responded on 09/24/2021 12:30 PM

Thank you for your review! Hope you enjoy your new Genesis.

If you have any quesitons, please feel free to contact us.
Have a great weekend!


CS
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Caleb S.
Bealeton, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/21/2021
verified customerVerified Customer
10
Category: Sales
Easy, no pressure sales
Luis and Dan were super responsive via email and text about specific incoming inventory. Buying process was quick, easy and no pressure.

PG
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Pradeep G.
Herndon, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/08/2021
verified customerVerified Customer
9
Category: Sales
Outstanding car. great salesperson.
Genesis GV 803.5T is an amazing and sophisticated vehicle. I'd recommend the GENESS over any other SUV - bar none. I got the GV80 3.5T Michael is a great salesperson. He was friendly, professional, knowledgeable and efficient.

LM
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Lori M.
Ashburn, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/04/2021
verified customerVerified Customer
10
Category: Sales
Excellent
Genesis of Alexandria entire staff were professional, knowledgeable and friendly throughout the entire process.
The quality of the Genesis vehicles are exceptional with too many features to list
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