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Genesis Of Appleton

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(20 Reviews)
100
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
100
Net Promoter Score ®

Business Details

Contact
(920) 749-3232
No Business Hours Provided

Business Hours

* No Time Zone Provided
3023 Victory Lane Appleton, WI 54913
Sales Department's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(20 Reviews)

AG
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Anand G.
West Bloomfield, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/02/2023
10
Category: Sales
GV60 lease
I recently leased a new GV60 and thanks to this dealership and Tito specifically, the experience was seamless. I would definitely recommend Tito.

JG
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Ji. G.
Fond Du Lac, WI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/01/2023
10
Category: Sales
Qualities
Tony did an excellent job explaining to us the new Genesis brand. Very impressed , and very impressive dealerships!!!

MR
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Mark R.
Celina, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/21/2022
verified customerVerified Customer
10
Category: Sales
Most excellent!
As a sales professional myself, I recognize and appreciate when a sales experience is exemplary. Rodney made my entire Genesis purchase, from beginning to end, a stellar transaction. Great pre-purchase communication with me as an out-of-state buyer, picked me up at the airport, quick and efficient closing and spent over 30 minutes with me to make sure I knew all of the features of the Genesis before I drove it off the lot. Easily the best new car purchase experience of the 10 I have made. I highly recommend Rodney and Bergstrom, couldn't be happier!

JG
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John G.
Verona, WI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/25/2022
verified customerVerified Customer
10
Category: Sales
GV80 purchase Dave Berg
I recently bought a GV80 and had great experience with Dave Berg. His follow up and knowledge of the Genesis product was very impressive and appreciated. It made the purchase decision much easier.

JJ
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Jeffry J.
Fond Du Lac, WI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/19/2022
verified customerVerified Customer
10
Category: Sales
GV80 Purchase
Dave was knowledgeable about both the car and the purchasing process. We took it for a drive Sat afternoon and called back on Monday to hammer out the details. Everything was done on the phone so our time at the dealership to finalize the sale was minimal. Dave spent a good bit of time going over the functionality of the various features and functions so my wife was comfortable with it. He's good.

MB
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Michael B.
Manitowoc, WI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/14/2022
verified customerVerified Customer
10
Category: Sales
G70 Purchase
Great sales person--good overall experience

RL
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Ryan L.
Waukesha, WI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/08/2021
verified customerVerified Customer
10
Category: Sales
Exceptional Service
Rodney was a pleasure to deal with. I drove to Appleton from the Milwaukee area to complete the deal. Rodney was accommodating and listened to my needs. I was able to get a competitive quote via email before my visit. Would recommend anyone out of the area shopping for a Genesis to contact Genesis of Appleton.
JAMES H K. from Genesis Of Appleton responded on 11/04/2021 06:55 AM

Thank you for the review Ryan.  Enjoy your new G70!


CS
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Colby S.
Neenah, WI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/23/2021
verified customerVerified Customer
10
Category: Sales
Great sales experience
Great experience. Rodney Leech explained everything well, and got me in a car that I love.
JAMES H K. from Genesis Of Appleton responded on 11/04/2021 06:56 AM

Thank you for the review Colby.  Enjoy your new G70!


JB
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John B.
Plymouth, WI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/08/2021
verified customerVerified Customer
10
Category: Sales
Very satisfied
Our salesman Dave knew all the details of the car and spent a lot time with us on the day we picked up our Genesis reviewing all of the technology applications
JAMES H K. from Genesis Of Appleton responded on 11/04/2021 06:57 AM

Thank you for the review John.  Enjoy your new GV70!


TB
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Thomas B.
De Pere, WI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/19/2021
verified customerVerified Customer
10
Category: Sales
GV80 purchase
This is the 3rd car I bought at this dealership. I like working with Dave Berg. He is a straight shooter and very helpful.

SC
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Shawna C.
Eldorado, WI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/21/2021
verified customerVerified Customer
Category: Sales
Red carpet experience!!
I had received the best treatment from Rodney when I went through the process from the start. We had to order my car which came in 7 months later, he kept me continuously updated during those months. When the car finally arrived, the closing process was smooth and I felt like I was the only customer they had. They made me feel so special about my purchase.
Recommended
JAMES H K. from Genesis Of Appleton responded on 07/22/2021 07:00 AM

Thank you for trusting and doing business with us Shawna!  We enjoyed working with you and are excited to have you as a part of the Genesis family! 


RR
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Richard R.
Delafield, WI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/09/2021
verified customerVerified Customer
Category: Sales
great
Good
Recommended
JAMES H K. from Genesis Of Appleton responded on 07/19/2021 08:17 AM

We will contact Richard to make sure everything is going well with the vehicle and verify if he has any questions.


BS
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Brian S.
De Pere, WI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/28/2021
verified customerVerified Customer
Category: Sales
Nice car
Rodney went of his way to make it right as did Jim, fair up front pricing, great trade in value on my trade.
Recommended
JAMES H K. from Genesis Of Appleton responded on 06/29/2021 07:13 AM

Thank you Mr. Spencer for taking the time to complete the survey.  We value your business and appreciate the time you took to tell us how we are doing.

Please let us know if you need anything, and enjoy that Genesis!!!


AT
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Andrea T.
Green Bay, WI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/25/2021
verified customerVerified Customer
Category: Sales
Great Experience
Our experience at Genesis of Appleton was extremely positive. We worked with Dave Berg who was friendly, knowledgeable and willing to go the extra mile for us. He spent a substantial amount of time going over the features of the vehicles and even scheduled a second time to meet for questions after about a week. The only downfall was the lack of inventory, which is in no way, a result of Genesis of Appleton - just not a great time to be shopping for a new GV80. We were able to schedule a test drive, discuss the features of the vehicle and pick it up two days later. We got lucky that there was a vehicle with our desired package in an acceptable color. The entire process was quick and seamless. We have only had the vehicle for 2 weeks, but we are extremely pleased with it and wouldn't hesitate to return to purchase another vehicle. Very impressive service and not high pressure at all.
Recommended
JAMES H K. from Genesis Of Appleton responded on 07/19/2021 08:18 AM

We are delighted that Andrea's experience was positive!


GS
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Gregory S.
Harvey, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/25/2021
verified customerVerified Customer
Category: Sales
Happy
Hit a homerun!
Recommended
JAMES H K. from Genesis Of Appleton responded on 07/19/2021 08:19 AM

We are delighted that Greg's experience was positive!


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