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Genesis Of Aurora

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(26 Reviews)
83
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 3.5/5Overall Rating 3.5/5Overall Rating 3.5/5Overall Rating 3.5/5Overall Rating 3.5/5
2
Total ReScores
5.0
ReScore Average
83
Net Promoter Score ®

Business Details

Contact
(630) 851-2500
No Business Hours Provided

Business Hours

* No Time Zone Provided
4333 Ogden Avenue Aurora, IL 60504
Sales Department's Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(26 Reviews)

MO
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Michael O.
Downers Grove, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/17/2022
verified customerVerified Customer
10
Category: Sales
Staff
Courteous and professional staff.

PB
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Paul B.
Naperville, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/08/2022
verified customerVerified Customer
10
Category: Sales
New car purchase
Stephanie made the process easy and painless.

FR
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Fatin R.
Warrenville, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/25/2022
verified customerVerified Customer
10
Category: Sales
Great car
Love this car and the people at this dealership helped me feel like family. Thank you for everything!

TH
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Timothy H.
North Aurora, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/24/2021
verified customerVerified Customer
10
Category: Sales
Great people great products
Very nice place to do business

DC
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Donna C.
Plainfield, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/22/2021
verified customerVerified Customer
9
Category: Sales
Thank you Stephanie. It was a joy working with you.
Great working with you and Feris.

TD
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Thomas D.
La Grange Park, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/02/2021
verified customerVerified Customer
Category: Sales
Get rid of red light camera approaching
If the Red light camera approaching prompt could be turned off, I would throw a party. So f’n obnoxious!!!!
Recommended

JL
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Joseph L.
Palos Heights, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/07/2021
verified customerVerified Customer
Category: Sales
Best car buying expirience ever
Hi my name is Joe Im 49 years old and have bought many different cars over my time, but for the first time I really feel apart of something with Genesis. I had been to several different dealerships looking at all different types of cars ,when I meet Dimitri and Steve from Genesis of Aurora it felt right and as they showed me around I knew it was right I can truly say it was the best experience I have ever had buying a car and the staff at Aurora made that happen. I had left another Genesis dealership earlier that day because of the staff, and really just wanted to call it a day. I heard of the Aurora dealership and decided to go and I'm grateful I did. Buying the GV80 was simple enough with Dimitri and his staff, but then the real fun begin when Steve Cree sat with me and went over every detail of the car till I was comfortable with how everything worked Huge shout out to Dimitri and Steve and the whole team at Aurora thank you for the best car buying experience ever.
Recommended

TT
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Tyna T.
Plainfield, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/13/2021
verified customerVerified Customer
Category: Sales
Excellent service provided by faris our sales associate
Thank you so much for a wonderful experience Faris
Recommended

CC
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Carlos C.
Warrenville, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/02/2021
verified customerVerified Customer
Category: Sales
Staff that goes above and beyond
Staff including sales people and other members were very friendly and always asking if I needed anything. Also go above and beyond in helping me with choosing my car.
Recommended

JM
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Jeremy M.
Oswego, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/11/2021
verified customerVerified Customer
Category: Sales
Great place
Great experience
Recommended

TW
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Thomas W.
Morris, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/08/2021
verified customerVerified Customer
Category: Sales
Outstanding Experience
From the moment I walked through the doors at Napleton's to the delivery of my new Genesis, my experience was absolutely outstanding!
Recommended

SS
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Scott S.
Bloomfield Hills, MI
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
12/31/2020
verified customerVerified Customer
Category: Sales
Online purchase
My first time buying a car this way and the experience has its pluses and minuses. No sitting around the dealership for hours a plus. Left feeling a little unsure of the deal and very slow process as two weeks have passed and delivery date has yet to be set up.
Not Recommended

RA
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Ryan A.
Naperville, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/01/2020
verified customerVerified Customer
Category: Sales
My New G70 Makes Me Smile
Genesis of Aurora (Napleton’s Valley Hyundai) helped me get into a new G70 and I loved every minute of the experience as well as the smile I get every time I step into my new car!

From my first interaction to the continued followup service, I have been exceptionally pleased with everyone involved (notably my sales associate, his name was Ryan Hammonds and he was genuinely a pleasure to work with) and look forward to an ongoing positive experience!
Recommended

PR
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Peter R.
Wheaton, IL
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/05/2020
verified customerVerified Customer
Category: Sales
Good choice of autos
would definetly recommend
Recommended

HG
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Herbert G.
Naperville, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/20/2020
verified customerVerified Customer
Category: Sales
Enjoyed working with Jose.
Had a good time and was treated very well at napleton hyundai and genesis.
Recommended

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