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Genesis Of Clear Lake

Average Score
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(28 Reviews)
81
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Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
81
Net Promoter Score ®

Business Details

Contact
(281) 337-1100
No Business Hours Provided

Business Hours

* No Time Zone Provided
3260 Gulf Freeway Texas City, TX 77591
Sales Department's Reviews
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(28 Reviews)

TP
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Tiffany P.
League City, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/20/2024
10
Category: Sales
Tony Victoria
This guy is the most kind salesman and not pushy at all. We are telling everyone about him!!!

LG
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Letitia G.
Houston, TX
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
12/15/2021
verified customerVerified Customer
9
Category: Sales
New Genesis Owner-Thanks Tony!
If you are in the market for a Genesis Tony is the man to see. From the minute I stepped on the lot he was made the whole car buying process very streamlined and pain free! I never felt pressured to make a purchase. He gave me the information I needed to make an informed decision. I am so pleased with my car and the entire experience with Tony and the team at Genesis Clear Lake.

JD
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James D.
Friendswood, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/17/2021
verified customerVerified Customer
10
Category: Sales
New GV80
We worked with Tony at Genesis Clear Lake he was super friendly and made our experience smooth

AA
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Amir A.
Seabrook, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/09/2021
verified customerVerified Customer
9
Category: Sales
GV70 Purchase Experience
Overall, the experience was good. Javier was great to work with

RP
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Ruth Ann P.
Friendswood, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/02/2021
10
Category: Sales
Call Ross to get your new Genesis
Ross was great to work with. He was very straight-forward and never tried to pressure me. He gave me exactly what I asked for and was attentive with follow up. I am not a car person, but I love this one! I wish it didn't have the silly tint added that I didn't want or want to pay for, but that's my only complaint with the car itself. My least favorite part of the process was the excessively-long wait to hear the after-market warranty pitches. I could have done with a streamlined version of that and been much happier with the overall purchase experience. Ross' part was smooth and easy. The rest was as salesy as you would expect.

TN
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Terry N.
Montgomery, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/18/2021
verified customerVerified Customer
10
Category: Sales
The best service and very easy to don busniess with Genesis of Clear Lake. This is my 2 one I have purchase here. wonderful crew. Thanks for all your help.
The best Dealership you can deal with. Great people.
Thanks so much

RG
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Ralph G.
Tiki Island, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/11/2021
verified customerVerified Customer
10
Category: Sales
New Genesis
Had a great experience from entrance of showroom to final vehicle delivery. I talked to Ross several times about a car and he was very patient. I found one fresh off the delivery truck and fell in love with it. We negotiated a fair deal for my 2018 Sonata and 2022 GV70. Still trying to figure out what some buttons do!! car is fabulous can hardly wait to drive it more.

CD
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Chas D.
Bryan, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/04/2021
verified customerVerified Customer
Category: Sales
Genesis of Clear Lake
They had the car I’d been looking for, couldn’t find it anywhere else. Thankful they had it
Recommended

TN
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Terry N.
Montgomery, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/06/2021
verified customerVerified Customer
Category: Sales
Love these people this was FUN buying 2 new cars
These people are awsome. Great detail showing you what you are asking and spent time showing how everything.
Recommended

AJ
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Ashley J.
League City, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/18/2021
verified customerVerified Customer
Category: Sales
Awesome Experience
Love my new GV80! Justin Mata was an awesome salesman and I would recommend him to anyone searching for a vehicle. Prompt responses, informative and patient! We are now a family who owns 2 Genesis - we love them!
Recommended

TM
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Timothy M.
Galveston, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/09/2021
verified customerVerified Customer
Category: Sales
Surprise purchase
Although I did not have plans to purchase a new vehicle when I took my G80 in for service. Ross Lambert was very helpful, professional and knowledgeable and convinced me that I needed the GV80. I am so happy that I made that purchase! Everyone at Genesis of Clear Lake was very pleasant and made this purchase an enjoyable experience!
Recommended

BM
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Barnett M.
Seabrook, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/13/2021
verified customerVerified Customer
Category: Sales
No pressure tactics and very helpful
I ordered the GV80 one year ago! Delivery was extended due to COVID ! Throughout the year James Anderson (Sales Professional) kept me appraised of delivery changes!
The delivery was finally made and went smoothly! Kudos to all involved!
Recommended

JK
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James K.
Kemah, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/14/2021
verified customerVerified Customer
Category: Sales
Finally Bought Our Dream Car
We have been looking at Genesis cars for several years. When we finally decided it was time to go test drive them, we left the house at 10:30 in the morning to test drive cars. We ended up buying one — and brought our new car home that same evening.
Recommended

LP
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Linda P.
Friendswood, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/05/2021
verified customerVerified Customer
Category: Sales
I hate buying a car...
I hate buying a car... The sales pitch, the waiting, the upsell game. Ugh. BUT, my experience with DeMontrond dealership and Genesis of Clear Lake was really smooth from start to finish. Our salesman James Alexander greeted us outside the building and was prompt to show us all the Genesis models. We were able to test drive two models the first day! It was a wonderful experience and I got a perfect luxury car that does everything!!!
Recommended

NJ
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Nicholas J.
Killeen, TX
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
01/03/2021
verified customerVerified Customer
Category: Sales
I would love some Genesis Gear!
The experience wasn't much difference than buying a Hyundai (wife owns a Santa Fe). I know they're still sold at the same dealership, unfortunately, but I expect there to be some form of differentiation, maybe some free Genesis gear at the least.

My brother purchased a 3 Series BMW. He went in for a complimentary oil change and they gave him a branded thermos and key chain... for a 3 Series!

I would love to receive any Genesis gear! Please send me something.

My salesman did a good job, moreso disappointed with the manager.
Not Recommended

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