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Genesis Of Downingtown

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(35 Reviews)
88
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
1
Total ReScores
5.0
ReScore Average
88
Net Promoter Score ®

Business Details

Contact
(610) 873-9000
No Business Hours Provided

Business Hours

* No Time Zone Provided
4423 West Lincoln Highway Downingtown, PA 19335
Sales Department's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(35 Reviews)

JP
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Joseph P.
Harleysville, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/01/2022
verified customerVerified Customer
10
Category: Sales
Nice place to do business
Very pleased with Steve's knowledge and follow-up

JF
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Jeffrey F.
Jupiter, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/30/2022
verified customerVerified Customer
10
Category: Sales
I DID THAT ALREADY.
I DID THAT ALREADY.

DS
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Dorothy S.
Honey Brook, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/15/2022
verified customerVerified Customer
10
Category: Sales
Very positive experience of dealer
Anthony,

Very friendly and patient. My friend is waiting to hear of availability of a Genesis sedan.

AD
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Anna D.
Malvern, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/12/2022
verified customerVerified Customer
10
Category: Sales
Great car buying experience
Christina was excellent - extremely knowledgable, helpful and friendly.

PF
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Peter F.
Cochranville, PA
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
12/30/2021
verified customerVerified Customer
9
Category: Sales
Car buying
I had a very good experience at this dealership from test driving a couple of cars to working with the salesman. Everyone I know HATES the car buying experience. However, I will say as a 54 yr old who has bought numerous cars in my short life, this was by far the best experience.
CHRISTOPHER S., General Sales Manager from Genesis Of Downingtown responded on 01/04/2022 08:42 AM

Thank you for your review. I'd like to speak to you about your experience at Genesis of Dowingtown. I can be reached at 610-873-9000 ext 1012 or Cstevens@colonialhyundaipa.com

Chris S. 
General Sales Manager.


BS
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Berton S.
Scarsdale, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/08/2021
verified customerVerified Customer
10
Category: Sales
Very customer friendly
My second purchase from this dealership.

GC
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Gregory C.
Dauphin, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/08/2021
verified customerVerified Customer
10
Category: Sales
Painless Purchase of a Great G80
I was most impressed with the sales and financial staff. I would be happy to work with Chris, Zach and Steve in the future.

KF
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Kenneth F.
Collegeville, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/07/2021
verified customerVerified Customer
10
Category: Sales
Great experience
Great sales and finance team

AR
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Austin R.
Leesport, PA
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/30/2021
verified customerVerified Customer
Category: Sales

Original Review
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
11/26/2021
8
Category: Sales
Overall great experience
Great experience other than markup on cars due to market conditions.
CHRISTOPHER S., General Sales Manager from Genesis Of Downingtown responded on 11/30/2021 11:38 AM

Thank you for reaching out to us about your experience. I will take your feed back to help improve our processes. IF you have any other questions please reach out to myself, I can be reached at 610-873-9000

Thank you. 
Chris Stevens 
Sales manager


AR
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Alicia R.
Philadelphia, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/18/2021
verified customerVerified Customer
10
Category: Sales
Thank you for a great experience!
Thank you for your time, professionalism and my New Car! I love it!❤️

BP
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Bernard P.
Villanova, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/14/2021
verified customerVerified Customer
10
Category: Sales
Pleased with purchase and the process
An overview of available models was patiently provided. After my selection the test drive brought a final decision. All questions were satisfictorily answered. I had purchased a previous Genesis from this dealership. My impressions were quite positive on both occasions.

HS
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Henry S.
Malvern, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/12/2021
verified customerVerified Customer
10
Category: Sales
Great experience buying the 2022 Genesis GV70
Excellent service buying the GV70.

DS
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Daniel S.
Denver, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/21/2021
verified customerVerified Customer
10
Category: Sales
Genesis GV 80 Prestige
I waited for 5 months for my GV80 and it was worth it. The car is amazing and has garnered more complements than I expected.

SL
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Stephanie L.
Quarryville, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/20/2021
verified customerVerified Customer
0
Category: Sales
Genesis GV70 2022
We really like our GV70. All the bells and whistles sold it for us. We have been looking for a smaller SUV and this one had the most to offer for the value. Chiristina went above and beyond for us. When the dealership did not have my color choice, Christina drove to NJ to pick it up. She definitely pulled out the red carpet and gave us our big bow moment.

CJ
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Christopher J.
Glenmoore, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/09/2021
verified customerVerified Customer
10
Category: Sales
Excellent service
Excellent service buying a car made easy in and out very quickly

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