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Genesis Of Doylestown

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(34 Reviews)
73
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 3.7/5Overall Rating 3.7/5Overall Rating 3.7/5Overall Rating 3.7/5Overall Rating 3.7/5
7
Total ReScores
5.0
ReScore Average
73
Net Promoter Score ®

Business Details

Contact
(215) 345-8200
No Business Hours Provided

Business Hours

* No Time Zone Provided
4465 West Swamp Road Doylestown, PA 18902
Sales Department's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(34 Reviews)

BL
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Barbara L.
NJ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/27/2021
verified customerVerified Customer
10
Category: Sales
Great Deals
This is my third Genesis 90. I love the car and the dealership is just the best. Dave Roberts is an excellent salesperson, who works with you to get the best deal possible. I have been to other Genesis dealers but Fred Beans outshines the rest

JC
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Jeffrey C.
Aventura, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/19/2021
verified customerVerified Customer
10
Category: Sales
Perfect Overall
I worked with Chip and he handled everything friendly and professional. He had the car ready exactly as promised. I would recommend him and the dealership to anyone. The finance manager was also great to work with, organized and professional.

JP
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Joseph P.
Victor, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/19/2021
verified customerVerified Customer
10
Category: Sales
Best Dealership I Have Ever Worked With
I've purchased many cars from various dealerships, but by far, this dealership has been the most pleasurable experience. Customer service is a key value established within the core of this dealership and I really felt that. P.S -> K3 (Kyle) was whom I worked with and would 100% recommend him!

CD
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Cheryl D.
Lansdale, PA
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/18/2021
verified customerVerified Customer
Category: Sales

Original Review
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
10/12/2021
9
Category: Sales
Overall nice experience!
Pleasant staff and nice to work with. Our salesman, David, was always available and prompt in communication. Finance guys were nice to work with as well. In a world of low inventory with everything, we were still able to find something we love!
DANIEL J L. from Genesis Of Doylestown responded on 10/18/2021 07:51 AM

Sending rescore survey to customer


CL
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Christopher L.
Telford, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/08/2021
verified customerVerified Customer
9
Category: Sales
2022 Genesis GV70
Chip was excellent communicator and very knowledgeable about the car, specifically the technology in the vehicle. That level of confidence continued through the rest of the team in completing my purchase experience.

BS
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Brian S.
Jamison, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/07/2021
verified customerVerified Customer
10
Category: Sales
3 Car Purchased from Fred Beans
The Salesman Chip, was great, understood exactly what I was looking for. Honest and friendly as usual.

WW
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Warren W.
Fort Montgomery, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/23/2021
verified customerVerified Customer
10
Category: Sales
2022 GENESIS GV70
Everyone at Fred Beans Genesis of Doylestown N.J.that my wife and I worked with for are new Genesis purchase were very professional and curious. A special thanks to our salesperson Kyle “3”. We did try to find the car of our choice locally in the N.Y.area, but DOYLETOWN was the closest to answer the call.

THANKS TO EVERYONE AT FRED BEANS OF DOYLETOWN

DG
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Duane G.
Abington, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/01/2021
verified customerVerified Customer
Category: Sales
Great Place to purchase a new car
Great knowledgeable test drives and friendly staff helped make my decision. I had a painless experience with Fred Beans Genesis.
Recommended

LG
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Lee G.
Philadelphia, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/20/2021
verified customerVerified Customer
Category: Sales
Great effort to make the sale happen.
The saleman was great Chip Clemmons. He made me feel that he cared and was very patient with.me. From start to finish took me 6weeks to decide.
Recommended

MC
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Michael C.
Warminster, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/14/2021
verified customerVerified Customer
Category: Sales
Obsessed with my Genesis
Fred Beans of Doylestown is really an amazing spot to purchase a car. Kevin D. was a very informative and kind sales person. I felt Zero pressure during the whole sales experience. The whole team was happy to help if Kevin was not available, they really did everything they could to get me into this car considering the inventory is quite low at this time. The closing of the sale was quick and painless and i could not be happier with my car!!! Thank You Fred Beans we will be back!!
Recommended

JH
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John H.
Lansdale, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/11/2021
verified customerVerified Customer
Category: Sales
Phenomenal staff
The entire process was exceptional. From the moment I walked in the door till when I took delivery of my beautiful car everything was better than I ever could have imagined!
Recommended

CS
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Constantin S.
Media, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/22/2021
Kyley saved the Genesis Brand in my household! Professionals with integrity
Kyle Soultes and Genesis of Doylestown and Fred Beans saved the Genesis brand in my house. We already owned a G70 and I was looking to add another 2022. G70. For about a week I dealt with Genesis dealers sales people, sales managers and I wanted to take a shower after my conversations with them, Advertise one price you show up and the price is higher, they have the inventory until you show up 25 minutes later and they don't have it anymore, your car is worth x until you show up and then is worth x-$6,000 although the car is as you said it was...I even heard "why dont you go sell your car and come back with the money!!!!!".

For a young company that is trying to break in the premium car market, they certainly have the product but as far as the people selling their product they have a ton of catching up to do. I can honestly say I have not been treated as a customer this bad by the worse used car salesman, I was at a point o where I was ready to walk in an Audi dealership and buy the first car I saw.

That is when Kyle came in the picture, reached out to me "listened to the car and features I was interested in", imagine that! Provided a price for that car, then there was some back and forth on the trade we settled on a price upon inspection, during the entire process Kyle was very responsive and things were not changing with every conversation or text. He exemplified honesty/integrity and understood what I was interested in.

Kyle's demeanor and interest to satisfy the customer convinced me to visit the dealership and make a deal. Steve finance manager also made sure the experience that started with Kyle continued, what a relief! and pleasure it was to deal with the team at Genesis of Doylestown at Fred Beans. Highly recommend and will be going back again.
Recommended

EY
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Eli Y.
Bala Cynwyd, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/08/2021
verified customerVerified Customer
Category: Sales
Great place to do business
We were looking at a GV80 Prestige, that are hard to come by due to very limited inventory. Called the dealership and talked to Chip. The dealership had two that arrived that day (very rare as nobody in 60 miles radius had any). Set an appointment for that evening, drove the car and bought it. took delivery 2 days later and everything was ready for us. I took care of the paperwork while Chip went over the car with the wife. Highly recommended!
Recommended

RS
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Robert S.
Center Valley, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/25/2021
verified customerVerified Customer
Category: Sales
Great sales experience.
Great dealership with good prices.
Recommended

DK
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Dennis K.
Robbinsville Township, NJ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/04/2021
verified customerVerified Customer
Category: Sales
Don’t go anywhere else
The service and quality from Fred Beans in Doylestown was the best of three Genesis dealers I visited. Their stock was extensive and their can do attitude is the ultimate reason I purchased my Genesis there. Ask for Dave Roberts.
Recommended

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