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Genesis Of Freehold

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(101 Reviews)
94
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
6
Total ReScores
5.0
ReScore Average
94
Net Promoter Score ®

Business Details

Contact
(732) 625-1200
No Business Hours Provided

Business Hours

* No Time Zone Provided
4065 Rt 9 Freehold, NJ 07728
Sales Department's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(101 Reviews)

CM
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Carl M.
Colts Neck, NJ
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
04/19/2023
3
Category: Sales
2023 GV80
Sales and finance department was what I would expect when purchasing a luxury car. Customer service is another story, when they do answer the phone the one Genesis rep rarely returns calls. Service appointment not available for 6 weeks, Genesis price tag with Hyundai service!

AK
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Arthur K.
Howell, NJ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/17/2022
verified customerVerified Customer
10
Category: Sales
Freehold Genesis
Love my 2022 Genesis G70. I traded in my 2019 G70. This is My second Genesis, The process of purchasing the 2022 was very easy and Everyone at Freehold Genesis was a pleasure dealing with

LG
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Lester G.
Putnam Valley, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/02/2022
verified customerVerified Customer
10
Category: Sales
The best vehicle purchase I've made do to the efforts of my sales person Derek Stahl. What an asset he is to his dealership as well as to Genesis
Freehold Hyundai/Genesis is by far one of the best if not the best dealerships I've ever experienced, in my 60 years of purchasing an automobile. Derek Stahl made my experience so easy, it was like buying a piece of candy. He is a true asset to the Genesis Corp. and of course to his dealership. The entire staff is a pleasure. They will definately have a repeat customer in me.

DS
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Douglas S.
Lakewood, NJ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/02/2022
verified customerVerified Customer
10
Category: Sales
Doug.
Mat carlin was very professional kind and attentive.

BP
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Bhumi P.
Monroe Township, NJ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/29/2022
verified customerVerified Customer
10
Category: Sales
Exceptional service
.

JL
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Joseph L.
Waretown, NJ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/27/2022
verified customerVerified Customer
10
Category: Sales
Great Experience
Our Salesperson Matt Carlin was very professional & was a gentleman

ED
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Eric D.
Spotswood, NJ
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/24/2022
verified customerVerified Customer
Category: Sales

Original Review
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/23/2022
10
Category: Sales
First luxury car, hope i didn’t make a wrong decision on GV70
Kurt my salesrep at Genesis of Freehold really awesome on getting the best deal for me and making the entire process a breeze! Look for him when you decide to get one. But for the facility don’t hold ur breath, just stay outside since they share the building with Hyundai.
DANIEL R N. from Genesis Of Freehold responded on 01/24/2022 01:44 PM

Thank you for your business and for your feedback! Let me know if I can be of further assistance!


RC
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Ryszard C.
Ocean Township, NJ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/17/2022
verified customerVerified Customer
10
Category: Sales
Great sales experience
The sales representative, Jim Sheridan, was friendly, professional and informative. The dealership went out of their way to make the sales experience exceptional. I’m very happy with my new Genesis G70.

TH
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Tiffany H.
Somerset, NJ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/17/2022
verified customerVerified Customer
10
Category: Sales
Amazing experience working with Derek at Genesis of Freehold
Derek got me into the exact car I wanted and treated me with extreme care and consideration. I came in to Freehold after having a horrible experience trying to buy a car at the Genesis dealership in South Brunswick, NJ. Derek listened to all of my frustrations and made sure I had the next experience all the way around. Not to mention, he's checked in with me multiple times since I got the car. Top notch service!

AG
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Adam G.
Lafayette Hill, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/15/2022
verified customerVerified Customer
10
Category: Sales
Wonderful and fair experience
This dealership had great inventory of what I was looking for, knowledgeable and courteous employees, and we made what I thought as a fair deal. In a time when it feels like dealerships have the leverage due to limited supply, I never really felt that way during this experience. Howard (my sales associate) and his helpful team were happy to let me evaluate multiple cars, pull many of them into the garage after dark for further evaluation, and also took the time to educate me on the car/technology features once the deal was done even though they were essentially closing for the night. Additionally, I was impressed that even though there was an additional “market adjustment” on the price of my purchased vehicle, they were transparent about it instead of trying to hide it. Overall great experience.

TP
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Theresa P.
Millstone, NJ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/21/2021
verified customerVerified Customer
10
Category: Sales
Wonderful experience buying my new car!
Derek Stahl was an absolute pleasure to deal with when purchasing my new 2022 GV70! I went in on a Monday morning to test drive the new GV70 and his extensive knowledge of the vehicle as well as the Genesis brand made my car purchase decision a breeze. He was incredibly helpful and I got the most beautiful new vehicle - my friends and family all want one now, too! I cannot say enough of how fantastic the car buying experience was for me because of Derek and the team at Genesis/including Steve in Insurance! Thank you!

NS
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Ndue S.
Brooklyn, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/10/2021
verified customerVerified Customer
10
Category: Sales
Thank you
Anthony was very helpful and professional.

SP
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Sandeepkumar P.
Neptune, NJ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/03/2021
verified customerVerified Customer
10
Category: Sales
Enjoyed doing business with you guys.
Keep up the good work, You guys are great.

ES
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Edward S.
Englishtown, NJ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/29/2021
verified customerVerified Customer
10
Category: Sales
Genesis of Freehold
I like very much going to Genesis of Freehold My 4th car from them.

BY
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Barbara Y.
Red Bank, NJ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/09/2021
verified customerVerified Customer
10
Category: Sales
Great car
If you ate mot sure about this car. Dont be. I got genesis G70. At first the technology seemed overwhelming. How am i gonna remember all this! It is so intuitive. It all makes sense. Makes driving FUN! On top of that the car DRIVES great! If you are unsure- go for it! You will not regret it! Hope this helps. Best csr ive ever owned
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