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Genesis Of Hammond

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(13 Reviews)
70
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Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
70
Net Promoter Score ®

Business Details

Contact
(985) 345-0321
No Business Hours Provided

Business Hours

* No Time Zone Provided
401 North Morrison Blvd Hammond, LA 70401
Sales Department's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(13 Reviews)

MM
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Megan M.
New Orleans, LA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/21/2022
verified customerVerified Customer
10
Category: Sales
Fantastic vehicle and purchase experience
I absolutely love my new Genesis. I have been hunting for one for weeks and when this one showed up on the website, they were very quick to respond and let me know it was still available. Rory was fantastic and really knowledgeable about the brand, and we got the deal done and me on the road as quickly as possible (after learning about all of the amazing tech features on the GV 70, of course). I tell everyone I can about how wonderful this car is (and how it blows the German competitors out of the water), and would recommend anyone make the drive up to Hammond.
KELLIE A N. from Genesis Of Hammond responded on 02/23/2022 05:26 AM

Thank you for your great review! 


GN
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Gerard N.
Hammond, LA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/27/2022
verified customerVerified Customer
10
Category: Sales
Crazy for Genesis
We love our new Genesis! Jerry Fowler and Julian Earl helped make our purchase easy and fun! Exceptional customer service from both of these gentlemen! We love our new Genesis GV 80 and are having a blast learning all of the features available to us! Great purchase! No regrets! We love it!
KELLIE A N. from Genesis Of Hammond responded on 02/23/2022 05:27 AM

Thank you for your great review! 


LA
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Leah A.
New Orleans, LA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/15/2022
verified customerVerified Customer
10
Category: Sales
Genesis Hammond
Jerry was patient and had a keen attention to detail. We felt well taken care of and we appreciated his thoughtfulness and years of experience.
KELLIE A N. from Genesis Of Hammond responded on 02/23/2022 05:27 AM

Thank you for your great review! 


BM
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Bret M.
New Orleans, LA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/28/2021
verified customerVerified Customer
10
Category: Sales
Great vehicle and sales team
All’s was wonderfull at bill hood genesis.

CP
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Constance P.
Olive Branch, MS
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
08/27/2021
verified customerVerified Customer
5
Category: Sales
Sudden Market Increase/Faulty part
I drove past a hundred locations to get to one specific 6 hour drive away Genesis because their internet price was $13k cheaper than all others. When I got there, the salesman failed to inform me over the phone that there had been a “market increase” because the GV80 was “in hot demand” and resulted in a $13k increase then what was listed online. Then when I began to drive home the system issue (warning) light continuously popped on every few minutes saying to check the drive shift but it was correct. The Hammond of Genesis Mgr basically told me “although it sounds bad, it’s my vehicle now and is a warning issue”. The part is too new and can not even be ordered yet so I can not even do a video or feel comfortable riding someone in this expensive ride to show off because it already had system issues and that’s embarrassing. It’s also annoying to have to hear and see this warning every 3 minutes beep while I drive and everytime I open my car door.

JJ
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Jennifer J.
Hammond, LA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/28/2021
verified customerVerified Customer
Category: Sales
Great experience
Great experience from beginning to end of the browsing and buying process. Wouldn’t go anywhere else than the Hood dealerships.
Recommended
KELLIE A N. from Genesis Of Hammond responded on 06/29/2021 06:40 AM

Thank you so much for your feedback


NP
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Nancy P.
Destin, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/09/2021
verified customerVerified Customer
Category: Sales
Love My G70
I love my 2022 G70. It is an amazing car and Genesis of Hammond made it the best car buying experience I have ever had. I would definitely recommend them when shopping for your next vehicle.
Recommended
KELLIE A N. from Genesis Of Hammond responded on 06/29/2021 06:40 AM

Thank you so much for the feedback. Welcome to the "Hood Family". We are happy to have you :)

KELLIE A N. from Genesis Of Hammond responded on 07/06/2021 07:46 AM

Thank you for the feedback


BK
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Brennan K.
Kentwood, LA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/21/2021
verified customerVerified Customer
Category: Sales
Great buying experience.
I bought my first Genesis and I love it! Everyone was so helpful and Mike was great. Thanks for a great buying experience.
Recommended

AJ
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Ann J.
Covington, LA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/13/2020
verified customerVerified Customer
Category: Sales
No pressure buying
I was able to drive away from Genesis of Hammond in a new G70 and couldn't be happier. My experience was hassle-free. Jerry and Scott were upfront and honest and I didn't feel like I had to play the "that won't work, I'm leaving" card that's so commonly done. They listened when I told them where I had to be and never once tried to upsell me. Thanks, guys!
Recommended
SCOTT C N. from Genesis Of Hammond responded on 10/13/2020 12:24 PM

Thank you!!!  We're glad you're enjoying your new car!


JB
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Jarred B.
Ponchatoula, LA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/06/2020
verified customerVerified Customer
Category: Sales
Great experience
Great buying experience and even better car. The Genesis G70 is definitely top notch!
Recommended
SCOTT C N. from Genesis Of Hammond responded on 10/12/2020 10:48 AM

Thank you!  It's great to have you in the Hood family!!!

KELLIE A N. from Genesis Of Hammond responded on 10/12/2020 10:49 AM

Thank you!


AC
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Andre C.
Hammond, LA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/30/2020
verified customerVerified Customer
Category: Sales
Great experience
The folks at Genesis of Hammond handled everything friendly and professionally and made my new car purchase easy.
Recommended

TW
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Tashima W.
Douglasville, GA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/26/2019
verified customerVerified Customer
Category: Sales
G70 2019
Everyone was nice and knowledgeable
Recommended

CM
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Carol M.
Slidell, LA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/24/2019
verified customerVerified Customer
Category: Sales
great experience
This is the way all dealerships should operate! From the moment I walked in I felt at ease. not pressure sales, just honest businessmen. I walked out as a very satisfied customer. thanks so much for making it a wonderful experience.
Recommended

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