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SureCritic / Genesis Of Harvey
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Genesis Of Harvey

Average Score
Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5
4.3
(12 Reviews)
9
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Score Details

5 stars
58%
4 stars
20%
3 stars
10%
2 stars
5%
1 star
5%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
1
Total ReScores™
5.0
ReScore™ Average
9
Net Promoter Score ®

Business Details

Categories
Contact
(504) 349-4949
No Business Hours Provided

Business Hours

* No Time Zone Provided
1700 Westbank Expressway Harvey, LA 70058
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Service Department's Reviews
Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5
4.3
(12 Reviews)
Write a Review
Recent Reviews
Verified Customer
New Orleans, LA
2022 Genesis Gv70
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
02/10/2022
verified customerVerified Customer
7
Category: Service
Serviicde
Just wish they would have vacuumed the who left
DL
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David L.
Harvey, LA
2019 Genesis G70
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
12/24/2021
verified customerVerified Customer
2
Category: Service
3 yes. Service plan
Service department poor
AJ
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Anthony J.
New Orleans, LA
2017 Genesis G80
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
11/13/2021
verified customerVerified Customer
9
Category: Service
Satisfactory service experience with Genesis of Harvey
Staff is courteous and friendly when addressing this customer concerns. Will continue to have my Genesis service by this retailer.
Verified Customer
New Orleans, LA
2021 Genesis Gv80
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
10/20/2021
verified customerVerified Customer
0
Category: Service
No way
No way
Verified Customer
Gulfport, MS
2020 Genesis G70
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/18/2021
verified customerVerified Customer
Category: Service
Best service with Genesis
This place has been the best Genesis dealership I have been to. 10/10 would recommend to family and friends.
Recommended
AJ
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Anthony J.
New Orleans, LA
2017 Genesis G80
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/13/2021
verified customerVerified Customer
Category: Service
Courtesy and professionalism
Mr. Ronnie Williams was very professional and courteous when addressing my concerns in regard to service of my Genesis.
Recommended
CG
gravatar
Charles G.
Gretna, LA
2017 Genesis G80
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/18/2021
verified customerVerified Customer
Category: Service
BK
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Byok K.
Metairie, LA
2017 Genesis G80
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/25/2021
verified customerVerified Customer
Category: Service
Kindess
I’m fine.
Recommended
DAVID P., Parts and Service Director from Genesis Of Harvey responded on 02/15/2021 06:28 AM

Thank you for the great review.

It was our pleasure serving you.

David L. Porter
Service Director
Ray Brandt Hyundai
david.porter@raybrandtautogroup.com

GS
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Gabriel S.
Destrehan, LA
2020 Genesis G70
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/30/2020
verified customerVerified Customer
Category: Service
Great service and friendly staff
Great service and friendly staff
Recommended
TW
gravatar
Tamara W.
New Orleans, LA
2019 Genesis G70
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/22/2020
verified customerVerified Customer
Category: Service
Awesome Service
I love Genesis of Harvey. The people, service and everything else is GREAT!! I feel at home when I get my vehicle serviced.
Recommended
DAVID P., Parts and Service Director from Genesis Of Harvey responded on 11/03/2020 09:54 AM

Thank you for the great review.

It was our pleasure serving you.

David L. Porter
Service Director
Ray Brandt Hyundai
david.porter@raybrandtautogroup.com

KJ
gravatar
Kimberly J.
New Orleans, LA
2019 Genesis G70
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/25/2020
verified customerVerified Customer
Category: Service
Excellent service
Jarred was an excellent service manager he went above and beyond and made sure I was pleased and satisfied with the drop off and the pickup of my vehicle.
Recommended
GS
gravatar
Gabriel S.
Destrehan, LA
2019 Genesis G70
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/14/2020
verified customerVerified Customer
Category: Service
Great service staff
It is always a pleasant visit when I bring my car in for service. Cornelius and JP both are very knowledgeable and do whatever it takes to get my car finished in a timely manner.
Recommended
Verified Customer
New Orleans, LA
2018 Genesis G80
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/29/2019
verified customerVerified Customer
Category: Service
Genesis of Harvey
I highly recommend the Genesis brand and the dealership.
Recommended
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