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Genesis Of Henderson

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(42 Reviews)
94
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 3.7/5Overall Rating 3.7/5Overall Rating 3.7/5Overall Rating 3.7/5Overall Rating 3.7/5
12
Total ReScores
5.0
ReScore Average
94
Net Promoter Score ®

Business Details

Contact
(702) 565-1500
No Business Hours Provided

Business Hours

* Pacific Time (Us & Canada)
460 N. Boulder Highway Henderson, NV 89015
Sales Department's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(42 Reviews)

RA
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Roberta A.
Henderson, NV
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/17/2021
verified customerVerified Customer
Category: Sales

Original Review
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
12/08/2021
7
Category: Sales
Do not understand what this means
My intention was not to purchase vehicle but dealer listened and was willing to see my side for pricing.
GUSTAVO V., General Sales Manager from Genesis Of Henderson responded on 12/08/2021 11:05 AM

Roberta, thanks for the 4 star rating.  We appreciate you and your business and look forward to assisting you with your vehicle needs.  We would love to know how we could have made it a 5 star experience.  Please email us at Gus@hendersonhyundai.com to discuss.  

Gus Van Vlimmeren
General Sales Manager
(408) 569-0438

LJ
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Lamont J.
Henderson, NV
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/29/2021
verified customerVerified Customer
10
Category: Sales
This is the best choice.
You could review safety, performance, and countless other features and then buy a car with a warranty that leaves you paying ridiculous repair bills for new high-tech car items in 3 years or less.

Why not pick the brand that’s sprinting into the lead? The smart move is getting a Hyundai you can actually afford and then add the “everything” warranties they have.

We did and now spills, scratches, maintenance, tech breakdowns, AND power train items are not our problem.

Love having worry free driving in a great car. Do it. You’ll like it too.

This is your best choice.
GUSTAVO V., General Sales Manager from Genesis Of Henderson responded on 11/29/2021 03:54 PM

Lamont, thanks for the great 5 star rating! We appreciate you and your business and look forward to assisting you with your vehicle needs. Congratulations!

Gus Van Vlimmeren
General Sales Manager
(408) 569-0438

TM
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Theresa M.
Henderson, NV
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/09/2021
verified customerVerified Customer
10
Category: Sales
Love the car
Best car I have purchased traded my 740i for my GC80 and went back and bought my wife gv70..
GUSTAVO V., General Sales Manager from Genesis Of Henderson responded on 11/09/2021 04:18 PM

Theresa, thanks for the great 5 star rating.  We appreciate you and your business and look forward to assisting you with your vehicle needs.  Congratulations on your vehicle!!

Gus Van Vlimmeren
General Sales Manager
(408) 569-0438

YY
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Yon Y.
Las Vegas, NV
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/03/2021
verified customerVerified Customer
10
Category: Sales
Sales person
Seith was very attentive and went out of his way to accommodate our request. I gave 5 star because of Seith. I was not too impressed with the financial department.
GUSTAVO V., General Sales Manager from Genesis Of Henderson responded on 11/03/2021 03:16 PM

Yon, thanks for the great 5 star rating.  We appreciate you and your business and look forward to assisting you with your vehicle needs.  Congratulations on your vehicle!!

Gus Van Vlimmeren
General Sales Manager
(408) 569-0438

JH
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John H.
Henderson, NV
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/08/2021
verified customerVerified Customer
10
Category: Sales
Service
Great service customer care customer care magical of all electronics and about the vehicle They also take care of the person. Gabe the general manager of sales was really good And Carlos was also very professional
GUSTAVO V., General Sales Manager from Genesis Of Henderson responded on 09/08/2021 04:12 PM

John, thanks for the great 5 star rating.  We appreciate you and your business and look forward to assisting you with your vehicle needs.  Congratulations on your new vehicle and we hope it brings you many years of joy. 

Gus Van Vlimmeren
General Sales Manager
(408) 569-0438

WR
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Wendy R.
Henderson, NV
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/27/2021
verified customerVerified Customer
10
Category: Sales
Excellent buying experience
Tony, my sales person was so nice and helpful with my entire process. This was the easiest car buying experience I’ve ever had. I have purchased a total of three Hyundais and I really like their service and their brand.
GUSTAVO V., General Sales Manager from Genesis Of Henderson responded on 08/28/2021 08:11 AM

Wendy, thanks for the great 5 star rating.  We appreciate you and your business.  We look forward to assisting you with your vehicle needs.  Congratulations and we are glad you were able to work with Tony.  He is one of our best. 

Gus Van Vlimmeren
General Sales Manager
(408) 569-0438

RT
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Rebecca T.
Las Vegas, NV
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/20/2021
verified customerVerified Customer
10
Category: Sales
Excellent service!
Seth is the best salesman I have ever dealt with when shopping for an automobile. He has a no pressure approach, is patient and extremely knowledgeable about the products & inventory. I would buy another car from him in a heartbeat!
GUSTAVO V., General Sales Manager from Genesis Of Henderson responded on 08/20/2021 07:45 PM

Rebecca, thanks for the great 5 star rating.  We appreciate you and your business and look forward to assisting you with your vehicle needs.

Gus Van Vlimmeren
General Sales Manager
(408) 569-0438

AB
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Anatoly B.
Henderson, NV
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/12/2021
verified customerVerified Customer
10
Category: Sales
Good
They nice
GUSTAVO V., General Sales Manager from Genesis Of Henderson responded on 08/18/2021 11:35 AM

Anatoly, thanks for the great 5 star rating.  We appreciate you and your business and look forward to assisting you with your vehicle needs. 

Gus Van Vlimmeren
General Sales Manager
(408) 569-0438

DR
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Donald R.
Henderson, NV
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/27/2021
verified customerVerified Customer
Category: Sales
Best Car Buying Experience Ever
Andrea and the team were fair and respectful. They did not use any “old school” car sales tactics and also valued my time.
Recommended
GUSTAVO V., General Sales Manager from Genesis Of Henderson responded on 05/31/2021 11:29 AM

Donald, thanks for the great 5 star rating.  We appreciate you and your business and look forward to assisting you with your vehicle needs.  Congratulations on your vehicle and please let us know if you need anything.  

Gus Van Vlimmeren
General Sales Manager
(408) 569-0438

YG
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Yurico G.
Las Vegas, NV
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/30/2021
verified customerVerified Customer
Category: Sales
Great salesman and excellent finance!
I put my 1st car at Henderson Hyundai with Jason, now he is in the finance dept. and he still takes cares of his clients, loyalty and excellence service are hard to find. Jamal the salesman was very attentive, funny and explained every question I had.
So happy to do business @HendersonHyundai!
⭐️⭐️⭐️⭐️⭐️ Service
Recommended
GUSTAVO V., General Sales Manager from Genesis Of Henderson responded on 04/30/2021 11:54 AM

Yurico, thanks for the great 5 star rating.  We appreciate you and your business and look forward to assisting you with your vehicle needs.  We are very sorry to hear about the steering wheel.  We had a couple of those and are trying to figure out where the mishap happened.  Please let us know if we can assist you in any way.  

Gus Van Vlimmeren
General Sales Manager
(408) 569-0438

BR
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Blake R.
Las Vegas, NV
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/27/2021
verified customerVerified Customer
Category: Sales
Another sale by Dominick
We purchased 2 vehicles from Dominick in 3 months. Great service and smooth transactions. No pressure and easy to deal with. Top notch!
Recommended
GUSTAVO V., General Sales Manager from Genesis Of Henderson responded on 04/28/2021 10:03 AM

Blake, thanks for the great 5 star rating and review.  We appreciate you and your business.  We look forward to assisting you with your vehicle needs. 

Gus Van Vlimmeren
General Sales Manager
(408) 569-0438

FD
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Federico D.
North Las Vegas, NV
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/21/2021
verified customerVerified Customer
Category: Sales
Friendly
I really enjoyed speaking to everyone in the facility and the vehicles sold themselves. I loved the model vehicles and the maintenance packages that were available
Recommended
GUSTAVO V., General Sales Manager from Genesis Of Henderson responded on 04/21/2021 09:41 AM

Federico, thanks for the great 5 star rating.  We appreciate you and your business and look forward to assisting you with your vehicle needs.  Congratulations and please let us know if you need anything.  

Gus Van Vlimmeren
General Sales Manager
(408) 569-0438

JS
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Joseph S.
Las Vegas, NV
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/14/2021
verified customerVerified Customer
Category: Sales
Great dealership
I'm thoroughly enjoying my G80. It has so many features that ai haven't figured them all out yet. Best vehicle I've ever owned.
Recommended

Original Review
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/06/2021
Category: Sales
Location
Location is a little out of the way.
Recommended
GUSTAVO V., General Sales Manager from Genesis Of Henderson responded on 04/07/2021 10:47 AM

Joseph, thanks for the great 4 star rating.  We strive to be the best and would love to hear more about your experience and how we could have made it a 5 star experience.  Please email us at gus@hendersonhyundai.com to discuss.  Congratulations and please let us know if you need anything.  

Gus Van Vlimmeren
General Sales Manager
(408) 569-0438
GUSTAVO V., General Sales Manager from Genesis Of Henderson responded on 04/07/2021 11:14 AM

Joseph, thanks for the honest 4 star rating.  We appreciate you and your business and look forward to assisting you with your vehicle needs.  We apologies for the lack of inventory.  We try and take as much as Genesis has to offer us.  Please email us at gus@hendersonhyundai.com to discuss how we could have made your experience a 5 star.  Congratulations on your vehicle and please let us know if you need anything.  

Gus Van Vlimmeren
General Sales Manager
(408) 569-0438

MC
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Mark C.
Las Vegas, NV
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/01/2021
verified customerVerified Customer
Category: Sales
Outstanding customer service!
Our salesman Dante Marinaro was very knowledgeable about the GV80 and provided exceptional customer service from the moment we met him. He worked hard to find the car for me with everything I wanted it and assisted us in negotiating a fair price. He has continued to follow up to be sure we are happy with the car and responds immediately if I have any questions (even though the sale is done). I was to have gotten all weather mats with my car, however they weren't delivered with it. When the parts department ordered them and they didn't come, Dante took it upon himself to order the mats directly from Genesis (again, the sale was already done)!! Just an exceptional sales experience all the way around. We will send anyone looking for a Genesis to Dante!!
Recommended
GUSTAVO V., General Sales Manager from Genesis Of Henderson responded on 04/02/2021 05:07 PM

Mark, thanks for the great 5 star rating. We appreciate you and your business and look forward to assisting you with your vehicle needs.  Dante is one of our best and we are happy you were able to work with him.  Congratulations and please let us know if you need anything.  

 

Gus Van Vlimmeren
General Sales Manager
(408) 569-0438

KS
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Keah S.
Henderson, NV
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/18/2021
verified customerVerified Customer
Category: Sales
Very inviting and comfortable environment
Honestly, I dread entering into a car lot and sales room. This was much different.....we were greeted by a knowledgeable and friendly sales person. We did not feel pressured at anytime.m we told him what we were looking for and after much discussion and looking we decided on the Genesis GV80. What a vehicle! We have the Lexus RX350 and have had four others before this one, no comparison. Smooth ride, well appointed features.
Recommended
GUSTAVO V., General Sales Manager from Genesis Of Henderson responded on 03/19/2021 02:50 PM

Keah, thanks for the great rating!!  We appreciate you and your business and look forward to assisting you with your vehicle needs.  Please let us know if you need anything in the future. 

Gus Van Vlimmeren
General Sales Manager
(408) 569-0438

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