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Genesis Of Hoover

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(16 Reviews)
75
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
75
Net Promoter Score ®

Business Details

Contact
(205) 380-6250
No Business Hours Provided

Business Hours

* No Time Zone Provided
1595 Montgomery Highway Hoover, AL 35216

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 3.7/5Overall Rating 3.7/5Overall Rating 3.7/5Overall Rating 3.7/5Overall Rating 3.7/5
3
Total ReScores
5.0
ReScore Average
48
Net Promoter Score ®

Business Details

Categories
Contact
(205) 380-6250
No Business Hours Provided

Business Hours

* No Time Zone Provided
1595 Montgomery Highway Hoover, AL 35216
Sales Department's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(16 Reviews)

SW
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SAMUEL W.
Trussville, AL
2023 GV80
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
07/01/2022
verified customerVerified Customer
0
Category: Sales
Not good
When buying a $73,000 you want a dealership you can trust. It’s a large investment and when you’re lied to it tells you, you’re a number not a valued customer. And before you purchase the car they call you with updates on when your car would be in but once the papers are signed those returns calls don’t happen when you are asking about your floor mats for that $73,000 SUV that came with a $4000.00 markup above the MSRP.
I guess as long as the dealership makes money the hell with the consumer.

MY
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Malcolm Y.
Mobile, AL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/12/2021
verified customerVerified Customer
10
Category: Sales
Good Experience with a Car Dealership
I drove to Hoover to purchase our new GV80, and it is an amazing vehicle! I was surprised in how well Tameron Hyundai took care of me, and even more impressed with Mark Hodgson! He is a very nice and knowledgeable salesman! He made sure that everything went smoothly, and answered any question that I could throw at him. His follow-up and help with simple questions after the purchase are extremely helpful. A great salesman, and a great representative for Tameron and Genesis!
JOE B., Service Manager from Genesis Of Hoover responded on 11/14/2021 03:33 AM

Thank you Malco;m.

Joe Bajalia
Service Manager
Tameron Hyundai

MF
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Michael F.
Webb, MS
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/13/2021
verified customerVerified Customer
10
Category: Sales
Tony was the BEST!!!
Tony was absolutely best salesperson we’ve ever dealt with through many decades of purchasing cars. Will definitely come back to him
JOE B., Service Manager from Genesis Of Hoover responded on 10/14/2021 05:52 AM

Thank you.

Joe Bajalia
Service Manager
Tameron Hyundai

LS
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Latoya S.
Kathleen, GA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/03/2021
verified customerVerified Customer
10
Category: Sales
Great dealership
The seller was great in taking his time to go through the test drive, teaching me the new car features and preparing the vehicle for me to drive away. Their interest rate through financing is also great.
JOE B., Service Manager from Genesis Of Hoover responded on 10/04/2021 05:43 AM

THank you 

Joe Bajalia
Service Manager
Tameron Hyundai

DB
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Daniel B.
Birmingham, AL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/30/2021
verified customerVerified Customer
Category: Sales
Mark Flint
Great salesperson with his team mate Micheal Hodgson
Recommended
JOE B., Service Manager from Genesis Of Hoover responded on 07/30/2021 02:13 PM

Thank you for the wonderful survey Mr. Braden . Welcome to the Genesis family. 

Joe Bajalia
Service Manager
Tameron Hyundai

JC
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Jere C.
Coosada, AL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/20/2021
verified customerVerified Customer
Category: Sales
Excellent
It was all a very good experience
Recommended
JOE B., Service Manager from Genesis Of Hoover responded on 06/29/2021 05:34 AM

Thank you for the wonderful survey.

Joe Bajalia
Service Manager
Tameron Hyundai

KH
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Kadarius H.
Stevenson, AL
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/19/2021
verified customerVerified Customer
Category: Sales
Acceptable
Overall im satisfied with my vehicle.
Dealership wise, make sure you and the salesman are clear on whatever you are negotiating. Definitely pay close attention to your paperwork at signing , especially the financial part..
Recommended
JOE B., Service Manager from Genesis Of Hoover responded on 06/29/2021 05:34 AM

Thank you for the survey.

Joe Bajalia
Service Manager
Tameron Hyundai

AL
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Andrea L.
Trussville, AL
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/10/2021
verified customerVerified Customer
Category: Sales
Review
Efficient sales and purchase...not dragged into an all day affair.
Appeared to work with me on financing and coming to an agreement on final price
Took time to explain the attributes of vehicle and showed patience while explaining vehicles technology
Recommended

DM
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Dorothy M.
Selma, AL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/12/2021
verified customerVerified Customer
Category: Sales
Friendly honest
Top rate
Recommended
JOE B., Service Manager from Genesis Of Hoover responded on 02/12/2021 02:35 PM

Thank you for the five star survey.

Joe Bajalia
Service Manager
Tameron Hyundai

AB
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Arthur B.
Birmingham, AL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/24/2020
verified customerVerified Customer
Category: Sales
Smooth car buying experience.
Bought a new 2021 Genesis G70. Had a quick, seemless and fair experience. My sales consultant, Mark, was great! This is my 3rd car buying experience at this dealership.
Recommended

JD
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John D.
Mountain Brook, AL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/26/2019
verified customerVerified Customer
Category: Sales
The well trained personable staff.
The sales and the financial staff were very capable and made our purchase of a new Genesis
G90 a very pleasant. They were fun as a group.
Recommended

EL
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Eric L.
Birmingham, AL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/29/2019
verified customerVerified Customer
Category: Sales
Hoover Hyundai
Love working with this dealership. We have purchased three cars from them. Started with a dealership in a Jacksonville, Fl who wouldn’t even return phone calls. These people call back and it’s easy to set an appointment.
Recommended

LG
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Laura G.
Birmingham, AL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/11/2019
verified customerVerified Customer
Category: Sales
Service!
Sales was willing to work with me
Recommended

TB
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Thomas B.
Trussville, AL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/08/2019
verified customerVerified Customer
Category: Sales
Mark is a good salesman. Could have sold me the Brooklyn Bridge
See above
Recommended

JB
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Jerome B.
Birmingham, AL
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/16/2019
verified customerVerified Customer
Category: Sales
Initial pricing offer was totally unsatisfactory
I called and declined the first offers and walked away with no intention of purchasing the car. Had they not called me back and got more realistic with the pricing, i would not have returned or had further contact.
Not Recommended

Displaying Review 1 - 15 of 16 in total
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