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Genesis Of Kennesaw

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(26 Reviews)
96
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
Original Review
Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5
2
Total ReScores
3.0
ReScore Average
96
Net Promoter Score ®

Business Details

Contact
(678) 631-3575
No Business Hours Provided

Business Hours

* No Time Zone Provided
2878 Barrett Lakes Kennesaw, GA 30144
Sales Department's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(26 Reviews)

JP
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JJ P.
Cartersville, GA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/09/2024
10
Category: Sales
thank you Jonathan and staff
My service rep here is always a pleasure to work with. The results that my technician referenced with the recommendation at hand were all texted to me for my review (nowhere else has done this). And while those additional services extended my wait, Jonathan offered the use of a loaner should I have needed to get off the property for a bit. Every effort was put forth here to ensure I was well taken care of, my vehicle was returned to me in top condition, and the service plan moving forward was laid out.

JP
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JJ P.
Cartersville, GA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/09/2024
10
Category: Sales
thank you Jonathan and staff
My service rep here is always a pleasure to work with. The results that my technician referenced with the recommendation at hand were all texted to me for my review (nowhere else has done this). And while those additional services extended my wait, Jonathan offered the use of a loaner should I have needed to get off the property for a bit. Every effort was put forth here to ensure I was well taken care of, my vehicle was returned to me in top condition, and the service plan moving forward was laid out.

JP
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JJ P.
Cartersville, GA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/09/2024
10
Category: Sales
thank you Jonathan and staff
My service rep here is always a pleasure to work with. The results that my technician referenced with the recommendation at hand were all texted to me for my review (nowhere else has done this). And while those additional services extended my wait, Jonathan offered the use of a loaner should I have needed to get off the property for a bit. Every effort was put forth here to ensure I was well taken care of, my vehicle was returned to me in top condition, and the service plan moving forward was laid out.

CD
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Craig D.
Riviera Beach, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/24/2022
verified customerVerified Customer
10
Category: Sales
Painless car buying experience
Jason and Paul were amazing. They worked hard to find me a car that met my needs, which is even more impressive in the current climate. Very professional team. Highly recommend!
DAVID P. from Genesis Of Kennesaw responded on 02/21/2022 12:28 PM

Craig,

Thank you for your purchase and the kind words. Please contact Paul, Jason or myself if we can be of further assistance.

Dave Parks
General Sales Mgr
Hyundai of Kennesaw


SM
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Susan M.
Hilton Head Island, SC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/25/2021
verified customerVerified Customer
10
Category: Sales
Efficient and Upfront
Good experience, they were very effective at listening. No overselling which was a nice change since we knew exactly what we wanted.

DJ
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Deborah J.
Pike Road, AL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/07/2021
verified customerVerified Customer
9
Category: Sales
Sales
I love my new GV70. My salesperson Edgar was professional, courteous and knowledgeable. He was very attentive and kept in contact with me on a regular as our interaction was done long-distance. When I showed up to take ownership of the vehicle everything was presented as agreed. I have no complaints and would gladly recommend him to all who are considering purchasing a Genesis vehicle.

DH
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David H.
Acworth, GA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/09/2021
verified customerVerified Customer
10
Category: Sales
Grey experience and great car
The service at Genesis Kennesaw was fantastic. Great service and friendly people. Love my new 2022 G70.

GF
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Gail F.
Cumming, GA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/07/2021
verified customerVerified Customer
10
Category: Sales
One of the Best experiences with a car dealer
Both the sales and finance were respectful, courteous and not out to waste our time. They listened to what we needed and wanted and I could not be more pleased with both the experience and purchase.

Thank you !

RW
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Robert W.
Canton, GA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/26/2021
verified customerVerified Customer
10
Category: Sales
Great experience
Great experience
Jason T. from Genesis Of Kennesaw responded on 08/26/2021 01:50 PM

Robert-thank you so much for the great review! 

Jason Teague
General Manager 


SS
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Shirley S.
Woodstock, GA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/23/2021
verified customerVerified Customer
Category: Sales
Very pleasant to deal with.
Paul our sales representative was terrific to work with. Very friendly and helpful staff. No high pressure sales pitches. Managers and financial staff also very pleasant. Very straight forward and matter of fact. Didn’t feel like we were playing games with them over price.
Recommended
Jason T. from Genesis Of Kennesaw responded on 08/21/2021 12:28 PM

thank you for the great review 


JP
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John P.
Melbourne, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/14/2021
verified customerVerified Customer
Category: Sales
Easy
The whole process was super quick and easy from beginning to end. Edgar was extremely helpful in every way and the rest of the team there was exceptional. I would definitely purchase a car from them again.
Recommended
Jason T. from Genesis Of Kennesaw responded on 07/21/2021 07:48 AM

John-Thank you so much for the kind words. We really appreciate the great review! 

Jason Teague 

General Manager 


RP
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Robert P.
Roswell, GA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/30/2021
verified customerVerified Customer
Category: Sales
Purchase of a vehicle
They made the buying process quick and simple. Well done.
Recommended

DK
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Drew K.
Manhattan, KS
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/24/2021
verified customerVerified Customer
Category: Sales
Highly Recommend
Can’t say enough kind things about the process for purchasing the new vehicle. Paul was exceptional throughout the entire process. I would highly recommend him to anybody interested in a Genesis.
Recommended
Jason T. from Genesis Of Kennesaw responded on 06/25/2021 02:06 PM

Thank you so much for the 5 star rating-it was a pleasure dealing with with! 


JK
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Jennifer K.
Marietta, GA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/17/2021
verified customerVerified Customer
Category: Sales
Great Genesis Experience
I have no prior experience with Genesis vehicles. Edgar, our salesman, was very friendly, knowledgeable, and professional. He was not pushy and made the purchase process fun. The entire staff made the process easy, quick, and painless. There is so much cool technology on the vehicle and in the app and there were staff SMEs available to instruct us on all the valuable functionalities to ensure our understanding and usability. We are very excited about our Genesis GV80!
Recommended
JASON T. from Genesis Of Kennesaw responded on 04/05/2021 01:27 PM

Jennifer, thank you so much for the great review. I am so glad you had an awsome experience here! thanks again! 


L
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L.
Dadeville, AL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/08/2021
verified customerVerified Customer
Category: Sales
The Employees
Purchased a new GV80 from the dealership a few weeks ago. While it took a long time for the vehicle to come in, the personal (Nadia and Dave) were great at keeping me abreast of all issues and made it easy once the car was delivered!
Recommended

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