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Genesis Of Lindon

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(33 Reviews)
80
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
2
Total ReScores
5.0
ReScore Average
80
Net Promoter Score ®

Business Details

Contact
(801) 226-8194
No Business Hours Provided

Business Hours

* No Time Zone Provided
452 S Lindon Park Dr Lindon, UT 84042
Sales Department's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(33 Reviews)

BD
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Brent D.
Summit, UT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/17/2023
10
Category: Sales
First service on my G80
I had my first service today on my 2023 G80 and it was first class. Not only did they service my car but they also detailed it. There service matches the first class buying experience.
I have had three other automobiles from luxury brands and this was by far my best service experience.

MR
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Miles R.
Peoria, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/16/2022
verified customerVerified Customer
10
Category: Sales
Excellent Automobile; Excellent Dealership
I came all the way from Phoenix to go to this Dealer. Murdock Genesis of Lindon was able to secure a 2022 G70 3.3T AWD for me when my local Dealers were unable to. From the time I first spoke to Shannon Ryan and Meri, to the conclusion of business, Lindon Genesis was honest and ethical. The car itself is a fantastic automobile. I highly recommend both the car and the Murdock Genesis of Lindon Utah.

SS
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Stephen S.
Cedar City, UT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/17/2022
verified customerVerified Customer
10
Category: Sales
Very Helpful
Purchased a G90 from them. Very streamlined experience. Knowledgeable and respected my time. Would highly recommend.

JH
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Jaleen H.
South Jordan, UT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/21/2021
verified customerVerified Customer
10
Category: Sales
Will be back!
As a first-time luxury buyer, the team at Genesis of Lindon made this a wonderful experience, and I was met with respect from the first time I entered the dealership. Isaiah, my salesman, realized how much I already researched my desired vehicle and let that inform the conversation about next steps to maximize our time. When my car was delivered, he even showed me some hidden features I didn't know about.

I was kept up-to-date on developments as my GV80 was being built and delivered, and I didn't have to worry about hassling with negotiations. MSRP of my configured vehicle online is what I paid (and happily considering the ease of the process).

During signing, all my questions were clearly answered and all the information I was presented seemed relevant; I wasn't pressured toward a particular selection or option. The only thing I was pressured to do was take a snack...I just couldn't say no when the tray made its way in front of me.

My experience was fun and highly memorable, and I'm looking forward to working with the team into the future!

KB
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Kim B.
Sandy, UT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/09/2021
verified customerVerified Customer
10
Category: Sales
Best Car Sales Experience
Everyone was friendly and very professional. My sales person was very knowledgeable and articulate.

KB
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Kamilyn B.
Pleasant Grove, UT
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
11/29/2021
verified customerVerified Customer
5
Category: Sales
Great Car, Disappointing Buying Experience
I love my Genesis GV80 but was disappointed in the purchasing experience. I expected the purchase of a luxury vehicle to be more organized and efficient. I started off with one sales person and eventually had to request another one as the one I was originally assigned stopped answering my text messages. The second sales person admitted he wasn’t a Genesis sales person and didn’t know everything he should have (like who to even make the check out to). The finance person wasn’t prepared when we came and forgot about the deposit we put down u til we brought it to their attention. They also forgot to have us sign a paper so we had to wait to leave until we signed it and he made a copy of it for our paperwork. The entire process was disjointed and not what I expected it to be. But I do love my GV80.
SHANNON L A. from Genesis Of Lindon responded on 11/30/2021 02:17 PM

Thank you for taking the time to respond to our survey. We are very grateful for your honest feedback and helping us become better. We apologize for any inconvenience or frustration we may have caused. Please allow us to contact you so we can learn more about how we can improve and make things right. Thank you for your feedback. 

Shannon Abbott, Genesis Director


RB
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Ryan B.
Salem, UT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/19/2021
verified customerVerified Customer
10
Category: Sales
Great car, great service
Ryan was such a great sales agent. We enjoyed our experience.

SS
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Samantha S.
Coalville, UT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/02/2021
verified customerVerified Customer
10
Category: Sales
Great experience, will definitely recommend!
Gave Behrens was great to work with. Took his time to show us how the cars worked and let me test drive a couple different ones to make sure I liked the one I got. Everyone was very nice to work with and they weren’t pushy to get me into a vehicle which was nice.

SH
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Steven H.
Auburn, CA
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/11/2021
verified customerVerified Customer
10
Category: Sales
Dealership Impressive On Resolving An Issue.
Thank you Shannon for your excellent service resolving an issue I had with your dealership. Shannon turned a two star rating into a five star experience. This is a real sign of an excellent dealership when they immediately try(and do) to resolve a problem. They make it a priority to make the customer happy and turn a frown upside down. Very happy with the ultimate outcome.

Original Review
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
09/03/2021
3
Category: Sales
Beware Of Dealership Promise To Register Your New Car In Your State If Out Of State Purchase.
Dealership said they would handle all the paperwork necessary to file DMV documents to register our new vehicle in California. They even collected the sales tax and said that would be taken care of also. After car was delivered a few days later we received a package from the dealership containing all the DMV documents, along with a refund check for the sales tax, with no note or explanation. After promising they would handle all the out of state paperwork they have now thrown all that responsibility to us. We have contacted the salesperson, Ryan, via text and voice mail, but no response as to why the change. We contacted Customer care and they said they can't intervene with a retail transaction. What kind of customer care is that? We contacted Genesis concierge service and they say they can't help because we now own the car. I guess they are only helpful when you haven't purchased a vehicle yet, once you own a Genesis then they disappear.
SHANNON L A. from Genesis Of Lindon responded on 09/06/2021 10:57 AM

Thank you for taking the time to respond to our survey. We are very grateful for your honest feedback and helping us become better. We apologize for any inconvenience or frustration we may have caused. Please allow our Customer Relations Manager to contact you so we can learn more about how we can improve and make things right. Thank you for your feedback. 

Shannon Abbott, Genesis Director 


EB
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Elva B.
South Jordan, UT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/31/2021
verified customerVerified Customer
10
Category: Sales
Service was amazing! Thank you Brete!
Thank you for the great service you provided to me today while my new G70 was getting additional “bells and whistles” Brete was amazing! Truly an asset to your team!

GL
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Gia L.
South Jordan, UT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/09/2021
verified customerVerified Customer
10
Category: Sales
Helpful
Clay did a good job

MW
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Marc W.
Pleasant Grove, UT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/04/2021
verified customerVerified Customer
Category: Sales
Really Great Experience.
The people at Genesis of Lindon were top notch. Super great knowledge of the produce, great customer service and not the typical car shopping experience. They made everything very easy to understand and didn't waste our time with silly sales tactics. They just wanted to meet our needs and help us get into what we most wanted. Great Experience.
Recommended

RD
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Richard D.
Saint George, UT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/03/2021
verified customerVerified Customer
Category: Sales
Genesis level service
We found what we wanted and were treated exceptionally well by Gabe Behrens our salesman. He provided all the information we needed and was with us through every facet of our buying experience. After the sale Meri continued the excellent service as we had the inside and outside treated. Wonderful experience!
Recommended

JC
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Jason C.
Layton, UT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/20/2021
verified customerVerified Customer
Category: Sales
Amazing Experience
Experience was low pressure, and hassle free. Josh was a great salesman, was knowledgeable about the vehicle and answered all of our questions. Will definitely be back.
Recommended

RC
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Robert C.
Layton, UT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/11/2021
verified customerVerified Customer
Category: Sales
Pressure free
My experience was pressure free and allowed me to make an informed decision. I hate feeling pressured when purchasing a car. I wish more dealerships would use this mentality.
Recommended

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