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Genesis Of Metairie

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(18 Reviews)
100
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
3
Total ReScores
5.0
ReScore Average
100
Net Promoter Score ®

Business Details

Contact
(504) 838-9000
No Business Hours Provided

Business Hours

* No Time Zone Provided
5969 Veterans Memorial Bouleva Metairie, LA 70003
Sales Department's Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(18 Reviews)

PD
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Phillip D.
New Orleans, LA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/12/2022
verified customerVerified Customer
10
Category: Sales
Professional
Our experience with Hyundai of Metairie was very easy and satisfying. Our sales consultants Eric & Bobby were very professional.

LH
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Lisa H.
New Orleans, LA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/18/2021
verified customerVerified Customer
10
Category: Sales
2022 GV70
Eric and Brandon provided me with an easy, no hassle, smooth buying experience of my new 2022 Genesis GV70! Absolutely satisfied with ride quality, technology of vehicle, and beautiful design.

CK
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Charles K.
La Place, LA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/13/2021
verified customerVerified Customer
10
Category: Sales
Excellent experience
In addition to Eric Jackson and Taylor Vix as excellent Sales Consultant and Product Specialist, Cynthia Rico was also very helpful.

GP
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Gemayel P.
La Place, LA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/28/2021
verified customerVerified Customer
10
Category: Sales
Excellent
My experience was great every car I ever purchased from a dealership was from that location there just good people there

AM
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Antonio M.
Harvey, LA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/26/2021
verified customerVerified Customer
Category: Sales
Sales person
The review is more work than buying the car
Recommended

HE
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Harlan E.
Lafayette, LA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
06/24/2021
verified customerVerified Customer
Category: Sales
Increased the price by $6,500
The sales manager and I agreed upon a price for the vehicle. After driving 2.5 hours to get to the dealership, the sales manager increased the price by $6,500.
Not Recommended
JARED A B. from Genesis Of Metairie responded on 06/24/2021 09:09 AM

Thank you for your business!  This will be forwarded to upper Management. 


JM
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Jay M.
Metairie, LA
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/06/2021
verified customerVerified Customer
Category: Sales
Dealership is willing to resolve my issues.
Christopher Owens a member of senior management at Hyundai of Metairie has reached out and listened to my concerns. He seems genuinely concerned and willing to resolve my issues.
Recommended

Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
06/13/2021
Category: Sales
Bait and switch financing. Dishonest!!
Quote one rate that doesn’t exist then change rate after you sign the credit report authorization.
Not Recommended
JARED A B. from Genesis Of Metairie responded on 06/14/2021 06:34 AM

Thank you for your feedback on your experience.

JARED A B. from Genesis Of Metairie responded on 06/24/2021 09:08 AM

.


RP
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Rob P.
Dothan, AL
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/28/2021
verified customerVerified Customer
Category: Sales
Friendly staff
Friendly, helpful staff
Recommended
JARED A B. from Genesis Of Metairie responded on 06/01/2021 06:36 AM

Thank you for your business!


JP
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Jory P.
Buras, LA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/28/2021
verified customerVerified Customer
Category: Sales
Great service
The genesis has been my all time best car. I love comfort and luxury and it provides it all.
Recommended

JS
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Jerome S.
New Orleans, LA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/16/2020
verified customerVerified Customer
Category: Sales
G80 Lease
Everyone was so friendly and professional
Recommended
MIGUEL R R., Service Director from Genesis Of Metairie responded on 03/17/2020 06:27 AM

Thanks for choosing Genesis of Metairie to service your vehicle. We appreciate your business.

Miguel Rodriguez
Service Director
504-293-3201
mrodriguez@hyundaiofmetairie.com

EO
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Eugene O.
New Orleans, LA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/12/2020
verified customerVerified Customer
Category: Sales
The G90 is awesome
I love my new G90
Recommended
MIGUEL R R., Service Director from Genesis Of Metairie responded on 02/21/2020 07:11 AM

We appreciate your business. Thanks for trusting us to service your Genesis.

Miguel Rodriguez
Service Director
504-293-3201
mrodriguez@hyundaiofmetairie.com

JH
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James H.
Benton, LA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/31/2020
verified customerVerified Customer
Category: Sales
Excellent purchasing experience
They really worked with me to make this purchase possible.
Recommended
MIGUEL R R., Service Director from Genesis Of Metairie responded on 02/21/2020 07:09 AM

We appreciate your business.

Miguel Rodriguez
Service Director
504-293-3201
mrodriguez@hyundaiofmetairie.com

KA
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Karen A.
Gretna, LA
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
10/15/2019
verified customerVerified Customer
Category: Sales
Excellent Customer Service!
The customer service and overall friendliness of the staff was great!
Recommended
MIGUEL R R., Service Director from Genesis Of Metairie responded on 10/21/2019 01:01 PM

Thanks for trusting Genesis of Metairie to service your Genesis.

Miguel Rodriguez
Service Director
504-293-3201
mrodriguez@hyundaiofmetairie.com

DM
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Debbie M.
Kenner, LA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/26/2019
verified customerVerified Customer
Category: Sales
Excellent Customer Service
I was able to make my own decision on the vehicle. No one pressured me as soon as I step out of my vehicle at the time as some dealers do. I had been to the dealership a few days before and decided to go back. I truly had a great experience and I love the vehicle I purchased.
Recommended

GB
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Gregory B.
Kenner, LA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/13/2019
verified customerVerified Customer
Category: Sales
Car purchase
Friendly, informative...great experience
Recommended
MIGUEL R R., Service Director from Genesis Of Metairie responded on 05/13/2019 01:30 PM

Thank you for your business. We hope you enjoy your new 2019 Genesis G70. It is a fantastic automobile. 

Miguel Rodriguez
Service Director
504-293-3201
mrodriguez@hyundaiofmetairie.com
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