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Genesis Of Montgomery

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(37 Reviews)
80
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 3.7/5Overall Rating 3.7/5Overall Rating 3.7/5Overall Rating 3.7/5Overall Rating 3.7/5
3
Total ReScores
5.0
ReScore Average
80
Net Promoter Score ®

Business Details

Categories
Genesis Dealer
Contact
(513) 489-2000
No Business Hours Provided

Business Hours

* No Time Zone Provided
10981 Montgomery Road Cincinnati, OH 45249
Sales Department's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(37 Reviews)

EV
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Eric V.
Cincinnati, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/19/2022
verified customerVerified Customer
9
Category: Sales
Give them a try
Buying cars or being sold a car isn

KK
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Kathleen K.
Cincinnati, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/18/2022
verified customerVerified Customer
10
Category: Sales
Sales Consultant with Great Memory
My sales consultant, Jeremy, remembered that I was looking for a Cardiff Green GV70. When a prior customer who ordered one changed her mind, he remembered me and called me immediately. There was no pressure to buy, just friendly information. All the people I dealt with at the dealership were efficient and professional. In these days when inventory is non-existent, I understand why there is no negotiation on the price of the car, but I miss that process. Thanks to the staff at Genesis of Montgomery.

JD
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John Iii D.
Lexington, KY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/18/2022
verified customerVerified Customer
10
Category: Sales
Excellent experience
Thank you for making the complete buying process easy and keeping it pressure free

NR
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Nicholas R.
Batavia, OH
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/06/2022
verified customerVerified Customer
Category: Sales

Original Review
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/05/2022
8
Category: Sales
Car is nice, sales team was great. Slight issues on product.
Called in for a vehicle, the salesman had it ready to be shown when i arrived. After looking at it we decided on a larger model. Everything on the sales end went over smoothly, did not feel pressured thought i was getting a good deal. Only issue is once i had it for a week i noticed my hood was not lined up right, they have a body shop that will take a look at adjusting it but does not seem like it will work. Very upsetting considering the price tag of the car. Hopefully it will be fixed or resolved and the review would be a 10/10
JON M. from Genesis Of Montgomery responded on 01/06/2022 07:51 AM

I am sorry you had a problem with your hood alignment. i know that you have a apppimtment to get it fixed. Please do not hesitate to call me with any of your problems. 


DZ
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Donald Z.
Cincinnati, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/28/2021
verified customerVerified Customer
10
Category: Sales
Genesis of Montgomery is GREAT and so is my GV70.
The Dealership Team (Manager, Finance Manager and Salesman) were just fantastic! All were very friendly, professional and committed to making my purchase and enjoyable experience....and it was. Julio, the Salesman was TERRIFIC!

HM
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Howard Sr M.
Cincinnati, OH
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
12/27/2021
verified customerVerified Customer
9
Category: Sales
Quick and easy
The process was quick and easy julio was very easy to work with, no pressure to purchase.

JS
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James S.
Cincinnati, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/07/2021
verified customerVerified Customer
10
Category: Sales
Fantastic new car purchase experience
The new car purchase was professionally handled in all aspects. Personnel were friendly, informative and efficient in completing the paperwork, trade-in and new car delivery.

A great experience for a significant purchase.

RM
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Rena M.
Monroe, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/03/2021
verified customerVerified Customer
10
Category: Sales
Great personnel and exceptional service
Joe was amazing and on every way of our purchase and we will definitely return for our next.

RH
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Randall H.
Hilton Head Island, SC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/02/2021
verified customerVerified Customer
10
Category: Sales
Great experience!
Thanks to Joe Owens and his team, I had a great experience, and Joe even drove my new car to Hilton Head and I got to play a round of golf with him!

CT
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Clifford T.
Indianapolis, IN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/02/2021
verified customerVerified Customer
10
Category: Sales
First new car purchase
After selling my Mercedes, I knew I wanted a comparable luxury sedan. After researching all the different brands, it became clear I was ready to get all the value the G90 has to offer. Value doesn't mean shortcuts. It is well appointed and has been a great ride so far!

MW
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Monica W.
Liberty Township, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/02/2021
verified customerVerified Customer
10
Category: Sales
Awesome experience!!!
The GV70 I purchased is beautiful and fast!! I had a wonderful experience purchasing my Genesis from the dealership. Thanks Jared & Jason!!!

AT
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Annette T.
Hamilton, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/13/2021
verified customerVerified Customer
10
Category: Sales
Great experience
Julio was easy to work with, answered all my questions.

JY
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James Y.
Waynesville, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/08/2021
verified customerVerified Customer
10
Category: Sales
PAIN FREE-NO PRESSURE
Tom Martin was my salesman. He was great! No pressure and answered all my questions. Purchased the QV70. Has a lot more on it by far than other car competitors.

WP
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William P.
Milford, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/06/2021
verified customerVerified Customer
10
Category: Sales
My buying experience
pleasant overall experience.

KC
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Kenneth C.
Cincinnati, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/24/2021
verified customerVerified Customer
10
Category: Sales
Great experience. Julio Abanto was great !!
Love the GV70 !!

Displaying Review 1 - 15 of 37 in total
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