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SureCritic / Auto Repair / Genesis Of New Port Richey
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Genesis Of New Port Richey

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(60 Reviews)
76
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Score Details

5 stars
84%
4 stars
8%
3 stars
5%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
Original Review
Overall Rating 3.5/5Overall Rating 3.5/5Overall Rating 3.5/5Overall Rating 3.5/5Overall Rating 3.5/5
8
Total ReScores™
4.8
ReScore™ Average
76
Net Promoter Score ®

Business Details

Categories
Auto Repair, New Car Dealer, Genesis Dealer
Contact
(727) 569-0999
No Business Hours Provided

Business Hours

* America/Adak
3936 Us Highway 19 New Port Richey, FL 34652
Get Directions
Sales Department's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(60 Reviews)
Write a Review
Recent Reviews
EF
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Elyse F.
Hudson, FL
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
02/14/2023
0
Category: Sales
Be careful!
We love our Genesis! We were "misled" by the finance person and it cost us dearly! All financing is done on a tablet and you are given a thumb drive with all the paperwork on it so you don't actually get to see all the documents you are signing until you open the thumb drive at home. By then it's too late. It cost us approximately $6,000! Don't sign anything until you see it on paper!
GB
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Gregory B.
Riverview, FL
2022 Genesis G70
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/02/2022
verified customerVerified Customer
10
Category: Sales
Smooth Process
Robert Hamm was upfront and attentive. One the smoothest purchase experiences I’ve had. He was prompt answering questions after the sale as well. Will definitely come back here for my next Genesis G70!
JOHN A. from Genesis Of New Port Richey responded on 02/04/2022 08:14 AM

Thanks a million Gregory, we appreciate it.

AN
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Augustus N.
Brandon, FL
2022 Genesis G90
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/25/2022
verified customerVerified Customer
10
Category: Sales
Courteous and respectful of time
Jerreld Jenkins was very business like yet friendly and put us at ease. His knowledge of the G90 was exemplary.
JOHN A. from Genesis Of New Port Richey responded on 02/04/2022 08:13 AM

Thank you very much Augustus! We appreciate you and your business!

RC
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Rebecca C.
Brooksville, FL
2022 Genesis Gv80
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/07/2022
verified customerVerified Customer
10
Category: Sales
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JOHN A. from Genesis Of New Port Richey responded on 01/07/2022 03:51 PM

Thank you Rebecca for your informative review. We appreciate your valuable feedback.

GB
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Gene B.
Naples, FL
2022 Genesis Gv70
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/30/2021
verified customerVerified Customer
10
Category: Sales
Quick,simple
Quick simple and convenient.
JOHN A. from Genesis Of New Port Richey responded on 01/07/2022 01:05 PM

Thank you Gene for your kind review! We do appreciate it very much.

JG
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John G.
Clearwater, FL
2022 Genesis Gv70
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/30/2021
verified customerVerified Customer
10
Category: Sales
Very satisfied with the experience especially Gustavo!
I have not purchased a new vehicle in over 15 years and I am so glad that I got Gustavo as my salesperson. I love my new GV70 and he made the
experience that much better.
JOHN A. from Genesis Of New Port Richey responded on 01/07/2022 01:03 PM

Thanks John for your kind review! We do appreciate it very much.

AB
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Anthony B.
New Port Richey, FL
2022 Genesis Gv70
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/23/2021
verified customerVerified Customer
9
Category: Sales
Worth the two plus months wait for our GV70
Personnel one on one contact throughout the process was a key to making this purchase with Genesis of New Port Richey. Although our vehicle, as well as many other new 2022 models, were being affected by the supply issue, we were consistently kept informed of the progress the vehicle made on its way to the dealer. Very happy with the final product and Levi Brown's handling of the sale.
JOHN A. from Genesis Of New Port Richey responded on 12/24/2021 08:13 AM

Thank you very much Anthony for your review. Merry Christmas to you and yours!

GD
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George D.
Hudson, FL
2022 Genesis G80
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/15/2021
verified customerVerified Customer
10
Category: Sales
Genesis G80 2022
Great experience. Levi Brown was very attentive and informative on our new Genesis G80 purchase. Highly recommend Genesis G80 and Levi Brown!
John A. from Genesis Of New Port Richey responded on 11/16/2021 08:29 AM

Thanks very much George! We appreciate your great review and your business.

GC
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Gregory C.
Spring Hill, FL
2022 Genesis G70
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/01/2021
verified customerVerified Customer
10
Category: Sales
Round 2
This was my 2nd Genesis in last 3 years at this dealership. My prior salesperson came in on his day off to assist with the purchase. Great job all around!
John A. from Genesis Of New Port Richey responded on 11/01/2021 01:26 PM

Thank you very much Gregory, we appreciate your review and your continued loyalty.

GW
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Gary W.
Oldsmar, FL
2021 Genesis Gv80
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/15/2021
verified customerVerified Customer
10
Category: Sales
Our experience was excellent!
We asked for a Genesis expert and that's exactly what we got. This man combined an encyclopedic knowledge of the brand with an impressive ability to listen. We immediately went home and referred him to a friend.
HB
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Hugh B.
Homosassa, FL
2021 Genesis Gv80
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/03/2021
verified customerVerified Customer
Category: Sales
Pleasant buying experience
Very pleasant experience with our salesman Gustavo that directed us through to what we consider a great price1
Recommended
ES
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Elizabeth S.
Dade City, FL
2022 Genesis Gv70
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/23/2021
verified customerVerified Customer
Category: Sales
Awesome car & service
Absolutely love my new genesis, great service from sales & finance!
Recommended
CU
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Carol U.
Hudson, FL
2021 Genesis Gv80
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/02/2021
verified customerVerified Customer
Category: Sales
The staff
I cant say enough about the sales girls performance, not only was she knowledgeable she was patient and courteous and friendly. Would go back to this dealetship in a minute.
Recommended
RR
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Robert R.
Hernando, FL
2021 Genesis Gv80
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/21/2021
verified customerVerified Customer
Category: Sales
Great Folk to deal with
My experience was the most positive car buying exercise I have had.
Recommended
AA
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Alyssa A.
New Port Richey, FL
2021 Genesis G70
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/01/2021
verified customerVerified Customer
Category: Sales
Amazing
My sales person Dan was amazing! Taught me everything about my car and made sure I was taken care of!
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