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Genesis Of Olive Branch

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(29 Reviews)
100
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Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
100
Net Promoter Score ®

Business Details

Categories
Genesis Dealer
Contact
(662) 890-0100
No Business Hours Provided

Business Hours

* No Time Zone Provided
8145 New Craft Road Olive Branch, MS 38654
Sales Department's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(29 Reviews)

JA
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Jeffrey A.
Tamaroa, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/12/2021
verified customerVerified Customer
10
Category: Sales
Great experience with dealer
Dealer was completely prepared, professional, respectful, and knowledgeable about the car. They understood we came a great distance to buy the car and made the experience enjoyable.
JENNIFER T. from Genesis Of Olive Branch responded on 12/02/2021 02:01 PM

Thank you for the 5 star review!! We are here to assist you with your questions and or concern. Thank you.


VS
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Vasharn S.
Olive Branch, MS
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/11/2021
10
Category: Sales
G70 sale
The sales team was excellent. No pressure to buy worked with my schedule to the minute. Provided all requested information in a super timely manner. Quickly closed my deal and I stayed at the dealership the minimum amount of time. Super job I would recommend and very happy with my vehicle.
JENNIFER T. from Genesis Of Olive Branch responded on 12/02/2021 02:02 PM

Awesome! We are so excited to know that you are so happy with your vehicle! Thank you for the 5 star review! 


RH
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Robert H.
Flower Mound, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/03/2021
verified customerVerified Customer
10
Category: Sales
Great Experience start to finish
Vinny was my first contact and he was friendly, knowledgeable, helpful and had the car I wanted. We came to a fair agreement quickly and they didn't try to add a bunch of dealer add-ons to run the price up without my consent. Easy trip through the finance department and by delivery couldn't have been better. Just great people to deal with.
JENNIFER T. from Genesis Of Olive Branch responded on 12/02/2021 02:03 PM

Thank you for the 5 star review!  We will let our team know and look forward to seeing you again! Thank you!!


SB
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Stacee B.
Starkville, MS
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/02/2021
verified customerVerified Customer
10
Category: Sales
Excellent
Tony Will and Vinny were awesome!!
JENNIFER T. from Genesis Of Olive Branch responded on 12/02/2021 02:05 PM

Thank you for the 5 star review! We're so glad you had an exceptional experience here at Homer Skelton Hyundai! Thank you.


TO
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Tammy O.
Memphis, TN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/18/2021
verified customerVerified Customer
10
Category: Sales
Very attentive
I had been looking for a vehicle with them for over a year and I wasn't going to settle and eventually a white with the interior I wanted came to this location. They were very attentive and Mr. Vinnie and Mr. Justin were great and I definitely would recommend this location and these employees because they were honest and always up front with everything about the vehicle, the price, when they were expecting more in and what was the best options. Those are the type of sales persons I like dealing with, especially being a female, they never treated me any differently. If you are looking for no games and playing-around-salrs person, then go to Hyundai of Olive Branch.
KRISTOPHER S T. from Genesis Of Olive Branch responded on 11/28/2021 11:11 AM

Thank you so much for the kind words. We really enjoyed doing business with you and I'm glad you had a great experience. We are really proud of our team, each one really loves what they do, and it shows. We appreciate you.  
Kris true 
General Manager

KRISTOPHER S T. from Genesis Of Olive Branch responded on 11/28/2021 11:13 AM

Thank you so much for the kind words. We really enjoyed doing business with you and I'm glad you had a great experience. We are really proud of our team, each one really loves what they do, and it shows. We appreciate you.  
Kris true 
General Manager


LG
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Lori G.
Chesterfield, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/03/2021
verified customerVerified Customer
10
Category: Sales
Lori G.
We had a great experience at Olive Branch. We originally called to see if they had a specific car that we couldn't find, The salesman called back the next day and we had a deal the next morning. The trade in was very fair. They delivered the car 3 days later to St. Louis. Every person we talked to was very pleasant and called back in a timely manner.

LD
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Lisa D.
Roanoke, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/31/2021
verified customerVerified Customer
Category: Sales
Genesis Olive Branch MS
I’m in VA and searched the internet in many states to find the interior and exterior I wanted. So I found it at Olive Branch MS. What a wonderful crew. They all made everything go smoothly. Kudos to Vincent Girard, Rick Putman, Bradley Leach and Ms. Brianna.
Recommended
VINCENT G. from Genesis Of Olive Branch responded on 08/05/2021 07:35 AM

Thank you for your business and kind words Lisa. We appreciate your patience with the process. Please call us anytime if you need any further assistance.


AR
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Austen R.
Cleveland, MS
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/21/2021
verified customerVerified Customer
Category: Sales
Great service
Very helpful salesmen that make it more than easy to find your new vehicle.
Recommended
VINCENT G. from Genesis Of Olive Branch responded on 08/05/2021 07:13 AM

Thank you for your business Austen. Please let us know how else we can assist you with your new vehicle.


JL
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John L.
Lakeland, TN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/02/2021
verified customerVerified Customer
Category: Sales
Genesis is definitely not a brand to ignore!
Just purchased Genesis GV70 3.5T Sport prestige from Genesis of Olive Branch. Everyone who helped me through purchasing process were absolutely wonderful. Vincent(sales manager) Will(sales) and Bradley(finance) were all very pleasant, knowledgeable and courteous. Highly recommend this dealer for your next car purchase.
Recommended
VINCENT G. from Genesis Of Olive Branch responded on 08/05/2021 07:09 AM

Thank you for the kind words John. We appreciate your business and we are working towards possibly taking custom orders on vehicles. That would make buying a Genesis a whole lot easier. Thanks for the feedback !


ES
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Eric S.
Olive Branch, MS
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/13/2021
verified customerVerified Customer
Category: Sales
Superb Customer Service!
There customer service is impeccable! They weren’t running all over each other trying to get a sale. The salesman patiently listened to details of what we were looking for and were able to find the exact vehicle. I appreciate the patience and attention both my wife and I received when deciding to make this purchase.
Recommended
KRISTOPHER S T. from Genesis Of Olive Branch responded on 06/14/2021 01:01 PM

I am extremly happy our team members did a great job for you. Welcome to our family, there were other places to go, and you chose us. Thank you so much for leaving your feedback. 
We all need to hear job well done, and our crew experienced that because of your kind words! For that, I thank you.


EB
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Ernest B.
Cordova, TN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/07/2021
verified customerVerified Customer
Category: Sales
Attention to details with a true desire to meet the customers expectations.
The people at this dealership make the difference. They truly cater to the customers needs. They are detailed in their service delivery. I got the vehicle I wanted at the Price I wanted to pay. Vincent Girard and Rick Putman are a great sales team. They are efficient, friendly and professional. Their follow up after the sales has also been outstanding.
Recommended
KRISTOPHER S T. from Genesis Of Olive Branch responded on 06/14/2021 01:06 PM

WOW, what a testiment about our team members. They did a great job for you and that makes me proud. Welcome to our family. Thank you for choosing us. Thank you so much for leaving your positive feedback, believe me, your kind words mean a lot. 


MC
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Marilyn C.
Yorkville, TN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/06/2021
verified customerVerified Customer
Category: Sales
Wonderful service by dedicated personnel
I made a phone call and was helped in a matter of minutes. Due to sickness in the family I was unable to actually visit the dealership. The sales manager, Vincent Girard, worked with me and sold me the most beautiful G90 by way of messaging.
The car is exactly what I wanted at an excellent price. The salesman, Rick Fink, worked diligently with me to set up the Genesis Connected Services. I couldn't be more pleased with my overall experience.
Recommended
KRISTOPHER S T. from Genesis Of Olive Branch responded on 06/06/2021 08:48 AM

Thank you so much for sharing your experience with us. We are extremly proud of our manager Vinny and our experience manager Mr. Fink. I absolutely know your ejoying that G90, what an amazing vehicle. Please continue to enjoy. (and tell your friends)


MB
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Michael B.
Southaven, MS
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/09/2021
verified customerVerified Customer
Category: Sales
Great cars!
Great cars, fair price.
Recommended
KRISTOPHER S T. from Genesis Of Olive Branch responded on 06/14/2021 01:14 PM

Thank you so much for your feedback. We have a lot of work to do. I'm happy your
overall experience was a good one. We will evaluate how we can improve in the areas
you mentioned, it will help us get better at what we do for our customers.
Welcome to our family.


MF
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Mark F.
Germantown, TN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/16/2021
verified customerVerified Customer
Category: Sales
Great experience!
Awesome experience, awesome car.
Recommended
VINCENT G. from Genesis Of Olive Branch responded on 04/24/2021 11:39 AM

Thank you for the kind words. Terry will reach out to you to answer any questions you may have about your GV80.


MS
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Marilyn S.
Coldwater, MS
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/06/2021
verified customerVerified Customer
Category: Sales
The people were really nice.
No comment
Recommended
VINCENT G. from Genesis Of Olive Branch responded on 04/24/2021 11:36 AM

Thank you for the purchase of the G70. Justin will reach out to you and answer your questions on operating your new car.


Displaying Review 1 - 15 of 29 in total
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