Mr. Osa worked hard to help me purchase my Genesis G70. It’s spiffy and fast with a lot of class. I love, love, love this car! Thanks Mr. Osa for making it easier to get a great car.
SO
Sherry O.
Chicago, IL
11/28/2021
10
Category: Sales
Larry Edward’s
This experience was by far the best. My sales person Mr Edward’s made this purchase easy and great. I appreciate the fact that there was no pressure from him to make a sale also his knowledge of my vehicle was great. Even though I had already did my own homework. I purchased this for my birthday. I still excited about this vehicle.
My Genesis Specialist Mark Rohler Went Above & Beyond To Assist Me. He Was Fully Knowledgeable About Every Minuscule Detail Regarding The Genesis Line. Other Staff Was Friendly & Accommodating In Directing Me Around The Dealership, As It Was My First Time There. Service Was Impeccable!!!
My purchase from the Genesis family of luxury vehicles rates very high..Not only am I super pleased with the purchase of my GV70, I was also pleased with the handling of the purchase process..
I found just the car I have been looking for , the negotiating was clear and to the point , the additional options as far as warranty add on’s were explained well with no pressure , the financial aspect was the same. I was done in great time.
Genesis G80. Amazing automobile, at a dealership that needs help. From start to finish, the worst buying experience in my life! They managed to turn an exciting buying process into a complete nightmare. The problem starts at the top. Salesman has tried to go above and beyond, with from my view, little support staff. Not to mention, finance manager hung up on me because he couldn’t get me what I needed to get a plate. He thought I Was being unrealistic with my expectations and attitude.
Not Recommended
JN
John N.
Joliet, IL
05/31/2021
NO SECOND KEY!!!
Whole purchase process very good!!
No 2nd key!
A key could not be programmed!!
Still no 2nd. key!!!
VERY POOR FOR $91K!!!!
Entire process of viewing, testing, buying was very good!
No second key was provided & a key could not be programmed!!
So far, no second key!!
Very poor for $91K!!!
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