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Genesis Of Savannah

Average Score
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
4.5
(15 Reviews)
100
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
1
Total ReScores
5.0
ReScore Average
100
Net Promoter Score ®

Business Details

Contact
(912) 352-4747
No Business Hours Provided

Business Hours

* No Time Zone Provided
7011 Abercorn Street Savannah, GA 31406
Sales Department's Reviews
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
4.5
(15 Reviews)

SN
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Sandra N.
Saint Simons Island, GA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/10/2021
verified customerVerified Customer
10
Category: Sales
Everyone was very personable and helpful.
I messaged about my new Genesis late one afternoon after seeing it's availability on line. I sent an email about my interest and was called as I was calling back. They saved it for me until I could get there the next morning because I was too far away to get there before closing. It was the one I wanted! They also worked with me on my trade in. I would recommend that dealership and the sales force there.

MS
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Milton S.
Saint Simons Island, GA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/01/2021
verified customerVerified Customer
Category: Sales
Genesis GV80
Terry Ross is an exceptional salesperson. He is knowledgeable, professional, courteous, and very accommodating. We had an excellent experience at Genesis of Savannah.
Recommended

KB
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Ken B.
Bluffton, SC
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/11/2021
verified customerVerified Customer
Category: Sales
Recommended

Original Review
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/09/2021
Category: Sales
GV80 Purchase
Terry Ross, our salesperson, was outstanding. He listened to what we wanted and delivered it.
Recommended
KEITH B. from Genesis Of Savannah responded on 01/11/2021 11:25 AM

Spoke to Mr Burns, he will rescore.  He was happy with the process.  He is requesting a call regarding this survey, at 843-707-4116


WP
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Woodrow P.
Fayetteville, NC
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
11/22/2020
verified customerVerified Customer
Category: Sales
False advertisement. Customer service was slack
Customer service is not at the top of the list if it inconveniences the sales and finance departments time and circumstances.
A simple fix would have been to reschedule.
Not Recommended

WM
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Wendy M.
Saint Simons Island, GA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/04/2020
verified customerVerified Customer
Category: Sales
Great Sales Manager
Terrance is very knowledgeable and professional. He listened to our needs. He is still helping us after the purchase.
Recommended

NK
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Nathan K.
Bloomington, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/13/2020
verified customerVerified Customer
Category: Sales
Great Experience
I worked with Maria who handles online sales. She was extremely helpful and made the buying experience easy.
Recommended

JG
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John G.
Ludowici, GA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/13/2020
verified customerVerified Customer
Category: Sales
Awesome Staff!!!
When I drove up to Savannah Hyundai, I was treated with friendship & respect as soon as I got there, in the future I would definitely recommend this team to any of my friends & associates. I had a great experience with them.
Recommended

TA
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Terrance A.
Pooler, GA
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
06/10/2020
verified customerVerified Customer
Category: Sales
Service was good
Just think that with so many different models the sales agents get confused with what features are in what car, I was told things like wireless charging and seat adjust features that were not on my specific model.
Not Recommended

PO
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Patrick O.
Savannah, GA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/08/2020
verified customerVerified Customer
Category: Sales
A great buying experience
Peacock' Savannah Genesis dealership gave me a very pleasant buying experience- the folks there were helpful, honest and responsive.
Recommended

RL
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Ruby L.
Savannah, GA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/30/2020
verified customerVerified Customer
Category: Sales
The desire to please the customer.
My salesperson, Terrance (Terry) Ross was exceptional. He went the extra mile to make sure that I was pleased with my purchase experience.
Recommended

TM
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Troy M.
Savannah, GA
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/12/2020
verified customerVerified Customer
Category: Sales
convenient location
Everything went as expected with the exception of being told that I would get financing at one rate for a certain amount of months and then being called in to resign paperwork for something totally different.
Recommended

AN
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Ann N.
Richmond Hill, GA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/09/2020
verified customerVerified Customer
Category: Sales
Informative
Very informative on the functions of the car
Recommended

TC
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Trina C.
North Charleston, SC
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
02/10/2020
verified customerVerified Customer
Category: Sales
It's ok. Average and what would be expected of a car dealership.
In fairness, I don't do a lot of recommending of anywhere to others. The sales man was really helpful and nice to work with.
Not Recommended

RS
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Richard S.
Savannah, GA
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/27/2019
verified customerVerified Customer
Category: Sales
Good selection
Several dealerships to choose inventory from
Recommended

CC
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Clark C.
Richmond Hill, GA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/03/2019
verified customerVerified Customer
Category: Sales
Best car buying experience in the area
Great, knowledgeable staff. Easy to work with and very attentive. One of the best car buying experiences ever.
Recommended

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