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Genesis Of South St. Louis Cou

Average Score
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
4.5
(20 Reviews)
87
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
2
Total ReScores
5.0
ReScore Average
87
Net Promoter Score ®

Business Details

Contact
(314) 892-2552
No Business Hours Provided

Business Hours

* No Time Zone Provided
5926 S Lindbergh Blvd Saint Louis, MO 63123
Sales Department's Reviews
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
4.5
(20 Reviews)

PC
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Pamela C.
Swansea, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/04/2022
verified customerVerified Customer
10
Category: Sales
GV80 is everything
Love Love this GV80
JAKE B., GSM from Genesis Of South St. Louis Cou responded on 02/04/2022 03:45 PM

We appreciate your business on a new GV-80. Please feel free to reach out with any questions or concerns. 

Jake Belcher General Sales Manager Genesis of St Louis jbelcher@suntrup.com

EB
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Edward B.
Fairview Heights, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/12/2022
verified customerVerified Customer
10
Category: Sales
Excellent
My salesman Kyle was professional and easy to deal with
JAKE B., GSM from Genesis Of South St. Louis Cou responded on 02/04/2022 03:46 PM

We appreciate your business on a new Genesis. 

Jake Belcher General Sales Manager Genesis of St Louis jbelcher@suntrup.com

KH
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Kerry H.
Cahokia, IL
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/24/2021
verified customerVerified Customer
10
Category: Sales
GV80 Prestige 3.5 AWD 2021 Performance
I would like to increase my score rating. I think the salesman Luke has been a outstanding in his concern for customer satisfaction. I would recommend him to anyone looking at the Genesis Brand of vehicle.

Original Review
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/29/2021
10
Category: Sales
GV80 Prestige 3.5Ltr AWD 2021
I was very happy with the salesman Luke. Very good grasp of what my GV80 Prestige could do and a great overall experience. Thanks Luke, keep up the good work.
JAKE B., GSM from Genesis Of South St. Louis Cou responded on 09/22/2021 10:49 AM

Kerry 
We appreciate your valued feedback on your recent Genesis purchase. Please reach out to me personally if you still have any questions or concerns.

JAKE B., GSM from Genesis Of South St. Louis Cou responded on 09/22/2021 10:51 AM

Kerry,

Please let us know if there is anything we can do to make your Genesis experience a 5 star reveiw.

Jake Belcher General Sales Manager Genesis of St Louis jbelcher@suntrup.com

KS
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Kelly S.
Saint Louis, MO
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/22/2021
verified customerVerified Customer
Category: Sales
Recommended

Original Review
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/28/2021
10
Category: Sales
Impressed
My experience was at first a little off as I was told there were only a few certified sales team members that could help me with looking at a GV70 so I had to wait a little bit. I had NO IDEA that suv had that many options. After Caleb was able to help me Boy! did he know his Genesis automobiles! I had no idea how that car worked and he was so patient with my non-tech history. I was really happy I had Caleb to help me through this process and I love my GV70
JAKE B., GSM from Genesis Of South St. Louis Cou responded on 09/22/2021 10:54 AM

Kelly,

We appreciate your feedback and would love to know what we can do to turn your Genesis sales experience into a 5 Star review.

Jake Belcher General Sales Manager Genesis of St Louis jbelcher@suntrup.com

PB
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Paul B.
Collinsville, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/27/2021
verified customerVerified Customer
Category: Sales
Great Experience .
The entire staff was professional and accommodating.
Recommended

TF
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Timothy F.
Alton, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/01/2021
verified customerVerified Customer
Category: Sales
Great cars and great salesman
I would highly recommend buying a car from Patrick at South County Hyundai. He makes the buying process very easy.
Recommended

DE
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Dale E.
Saint Louis, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/29/2021
verified customerVerified Customer
Category: Sales
Best Car buying experience!!!!!
I absolutely love my car buying experience my genesis G 70 is my favorite car I’ve ever owned thank you so much Luke for putting my dream in my driveway!
Recommended

DP
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Doniele P.
Godfrey, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/23/2021
verified customerVerified Customer
Category: Sales
2021 Genesis
Kyle was awesome
He called me back within 20 minutes of me calling and inquiring about a vehicle
He did everything over the phone because I was at work and called me within an hour to let me know we could get everything done that day
I trusted him so much told him what I was looking for without seeing thier inventory and he picked my car out got Larry to draw up paper work and then I came in Late 6pm on a Saturday
I traded in a car - my car was washed ready to go didn’t need to test drive it’s beautiful- paperwork signed and out the door
Larry -Finance Manager was patient and professional went over everything answered all of my questions
I left an hour after I got there perfect way for me to buy a car
I am from Philadelphia so needs to be fast

Awesome experience
Recommended

LM
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Larry M.
Sandia Park, NM
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/09/2021
verified customerVerified Customer
Category: Sales
great SUV
more standard features than my RR, BMW, Audi
Recommended

JS
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Jaime S.
Saint Louis, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/02/2021
verified customerVerified Customer
Category: Sales
Customer first
Excellent and knowledgeable people made the experience painless and fun ?
Recommended

TT
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Timothy T.
Lake Saint Louis, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/10/2021
verified customerVerified Customer
Category: Sales
Genesis G80 - Good Experience
This is my 2nd Genesis G80, first from this dealership. My experience between this dealership and my previous dealer experience was like night and day.

Previous dealer, the sale and finance discussions were adversarial and unpleasant. Sale and finance discussions were professional and I felt fair. I will continue purchasing at Suntrup as a result of this experience.
Recommended

RS
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Robert S.
Saint Louis, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/20/2021
verified customerVerified Customer
Category: Sales
they knew the drill and executed the transaction very well
Since I had my car expert set the table for me there was not an opportunity for sales tactics that we have all heard about. I give the dealership credit for that. It was a good experience.
Recommended

JS
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Jeffrey S.
Columbia, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/16/2021
verified customerVerified Customer
Category: Sales
Priorities.........
........friendly and efficient service
Recommended

JC
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Jeremy C.
Arnold, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/14/2021
verified customerVerified Customer
Category: Sales
wonderful people
I will continue to bring my business to Suntrup Hyundai!
Recommended

NW
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Nishelle W.
Belleville, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/14/2021
verified customerVerified Customer
Category: Sales
Top notch service
You can't beat the overall service and experience. Excellent customer service!
Recommended

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