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Genesis Of St. Augustine

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(36 Reviews)
88
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
Original Review
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
3
Total ReScores
4.7
ReScore Average
88
Net Promoter Score ®

Business Details

Contact
(904) 797-7800
No Business Hours Provided

Business Hours

* No Time Zone Provided
2898 Us 1 South Saint Augustine, FL 32086
Sales Department's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(36 Reviews)

GJ
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Glaser J.
Palm Coast, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/11/2022
verified customerVerified Customer
10
Category: Sales
Incredible purchase experience
George was the best sales professional I have ever worked with. I have made many big ticket purchases and no other sales person has come close to the level of service George provided. I look forward to referring other potential Genesis buyers to him.
ANDREW M D. from Genesis Of St. Augustine responded on 02/17/2022 08:19 AM

Thank you so much for the kind words, candid feedback, and 5 star rating.  We sincerely welcome you to the Genesis of St. Augustine family. 
Best Regards,
Andrew DiFeo
Owner/GM
Genesis of St. Augustine


RR
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Rebecca R.
Daytona Beach, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/30/2022
verified customerVerified Customer
10
Category: Sales
Genesis of St. Augustine Rocks!
Ava was our sales person., and this was by far our best car buying experience. They made the process so easy and there was no new vehicle markup like others are now charging. We highly recommend this dealership, which is slated to undergo a massive renovation in 2022 to become one of the few stand alone Genesis dealerships nationwide.
ANDREW M D. from Genesis Of St. Augustine responded on 02/01/2022 05:08 AM

Thank you for the kind words, candid feedback, and 5 star rating.  We sincerely welcome you to the Genesis of St. Augustine family.
Best Regards,
Andrew DiFeo
Owner/GM
Genesis of St. Augustine


EG
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Eugene G.
Palm Coast, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/22/2022
verified customerVerified Customer
10
Category: Sales
Genesis 90
We were very pleased with the whole experience. Our salesman, Randy Seph, was very knowledgeable
and answered all of our questions, promptly and correctly. Our most pleasant experience was when Randy offered to deliver the car to our home.
ho
.
ANDREW M D. from Genesis Of St. Augustine responded on 02/01/2022 05:08 AM

Thank you for the kind words, candid feedback, and 5 star rating.  We sincerely welcome you to the Genesis of St. Augustine family.
Best Regards,
Andrew DiFeo
Owner/GM
Genesis of St. Augustine


LO
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Linda O.
Saint Augustine, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/07/2022
verified customerVerified Customer
10
Category: Sales
Good Job!
Leon was knowledgeable and helpful, great to work with.
ANDREW M D. from Genesis Of St. Augustine responded on 01/17/2022 06:34 AM

Thank you for the kind words, candid feedback, and 5 star rating.  We sincerely welcome you to the Genesis of St. Augustine family.
Best Regards,
Andrew DiFeo
Owner/GM
Genesis of St. Augustine


JI
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Joseph I.
Ormond Beach, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/23/2021
verified customerVerified Customer
7
Category: Sales
The salesman Jose was great he really new his stuff, and the sales manager was also great they both did a professional job
But I have my concerns I will not state them someone from Genesis should call me to discuss them and I will explain everything
ANDREW M D. from Genesis Of St. Augustine responded on 12/29/2021 04:45 AM

Thank you for the candid feedback and 5 star rating.  We sincerely welcome you to the Genesis of St. Augustine family.
Best Regards,
Andrew DiFeo
Owner/GM
Genesis of St. Augustine


SK
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Sridhar K.
Jacksonville, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/14/2021
verified customerVerified Customer
10
Category: Sales
Awesome
Fast and easy purchase
ANDREW M D. from Genesis Of St. Augustine responded on 12/14/2021 03:15 PM

Thank you for the candid feedback and 5 star rating.  We sincerely welcome you to the Genesis of St. Augustine family.
Best Regards,
Andrew DiFeo
Owner/GM
Genesis of St. Augustine


TD
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Thomas D.
Port Orange, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/09/2021
verified customerVerified Customer
10
Category: Sales
Very helpful.
Jermaine was awesome as usual to deal with. No pressure, answered all of our questions, and went above and beyond to make sure we were satisfied.
ANDREW M D. from Genesis Of St. Augustine responded on 11/10/2021 05:31 AM

Thank you for the kind words, candid feedback, and 5 star rating.  We sincerely appreciate your loyalty to Genesis of St. Augustine. 
Best Regards,
Andrew DiFeo
Owner/GM
Genesis of St. Augustine


RC
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Robert C.
Saint Augustine, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/08/2021
verified customerVerified Customer
10
Category: Sales
Great professional staff
This is my second visit to the Genesis of St. Augustine and my second interaction with Eva my sales rep. I must say that she is an outstanding representative for this dealership. She explained every thing to the last detail and displayed an exceptional professional demeaner. I visited several other dealerships prior to my return and none of them measured up to this dealership and it's personnel.
ANDREW M D. from Genesis Of St. Augustine responded on 11/10/2021 05:31 AM

Thank you for the kind words, candid feedback, and 5 star rating.  We sincerely appreciate your loyalty to Genesis of St. Augustine. 
Best Regards,
Andrew DiFeo
Owner/GM
Genesis of St. Augustine


TG
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Thomas G.
Ponte Vedra, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/06/2021
verified customerVerified Customer
10
Category: Sales
Jose Reveron
The experience at Genesis of Augustine was great because of the sales person Jose Reveron. Jose was very knowledgeable about the Genesis CV80 which made it easy to make my purchase .
ANDREW M D. from Genesis Of St. Augustine responded on 11/07/2021 04:45 AM

Thank you for the kind words, candid feedback, and 5 star rating.  We sincerely appreciate your loyalty to the Hyundai and Genesis brands as well as Hyundai/Genesis of St. Augustine.
Best Regards,
Andrew DiFeo
Owner/GM
Hyundai/Genesis of St. Augustine


WW
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Wanda W.
Jacksonville, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/02/2021
verified customerVerified Customer
10
Category: Sales
Summary of experience
Very friendly and accommodating overall great experience.
ANDREW M D. from Genesis Of St. Augustine responded on 11/05/2021 05:09 AM

Thank you for the kind words, candid feedback, and 5 star rating.  We sincerely welcome you to the Genesis of St. Augustine family.
Best Regards,
Andrew DiFeo
Owner/GM
Genesis of St. Augustine


SL
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Sue L.
Saint Augustine, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/20/2021
verified customerVerified Customer
10
Category: Sales
extremely professional staff
after hours and hours of looking at various cars and doing a extensive research everything pointed us to the Genesis G80, We considered a BMW 535, a Mercedes E350 and the Lexus ES350. They didn't compare to the Genesis in standard features as well as available options. Our friends have looked at our G80 and have fell in love with it. We couldn't be any happier.
ANDREW M D. from Genesis Of St. Augustine responded on 10/29/2021 08:29 AM

Thank you so much for the kind words, candid feedback, and 5 star rating.  We sincerely welcome you to the Genesis of St. Augstine family.
Best Regards,
Andrew DiFeo
Owner/GM
Genesis of St. Augustine


EB
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Elissa B.
Saint Augustine, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/16/2021
verified customerVerified Customer
10
Category: Sales
Best Dealership Around
Genesis of St Augustine is an amazing dealership! There is absolutely no pressure to purchase a vehicle! They are ALL professional, respectful and considerate!
Their only goal is to make sure that you’re happy with whatever decision you make! Gone are the days of the horrible salesmen!!!
ANDREW M D. from Genesis Of St. Augustine responded on 08/20/2021 02:31 AM

Thank you so much for the kind words and 5 star rating.  We sincerely welcome you to the Genesis of St. Augustine family.
Best Regards,
Andrew DiFeo
Owner/GM
Genesis of St. Augustine


KD
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Kenneth D.
Saint Augustine, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/05/2021
verified customerVerified Customer
Category: Sales
Great purchase!
I greatly appreciated the wonderful customer service!
Recommended
ANDREW M D. from Genesis Of St. Augustine responded on 08/06/2021 02:18 AM

Thank you for the kind words and 5 star rating.  We sincerely welcome you to the Genesis of St. Augustine family.
Best Regards,
Andrew DiFeo
Owner/GM
Genesis of St. Augustine


EF
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Edward F.
Saint Augustine, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/23/2021
verified customerVerified Customer
Category: Sales
Close to home and customer service
Close to home and customer service
Recommended
ANDREW M D. from Genesis Of St. Augustine responded on 06/23/2021 07:03 AM

Thank you for the kind words, candid feedback, and 5 star rating.  We sincerely appreciate your loyalty to Genesis of St. Augustine and the Genesis brands.
Best Regards,
Andrew DiFeo
Owner/GM
Genesis of St. Augustine


RG
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Robert G.
Palm Coast, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/03/2021
verified customerVerified Customer
Category: Sales
Sales Person
Randy is very patient and knowledgeable
Recommended
ANDREW M D. from Genesis Of St. Augustine responded on 06/07/2021 02:33 AM

Thank you for the kind words, candid feedback, and 5 star rating.  I am glad to hear you enjoyed working with Randy, he is a valuable member of our team.  We sincerely welcome you to the Genesis of St. Augustine family.
Best Regards,
Andrew DiFeo
Owner/GM
Genesis of St. Augustine

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