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Genesis Of The South Shore

Average Score
Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5
4.3
(9 Reviews)
-100
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
1
Total ReScores
1.0
ReScore Average
-100
Net Promoter Score ®

Business Details

Contact
(631) 587-0700
No Business Hours Provided

Business Hours

* No Time Zone Provided
193 Sunrise Highway West Islip, NY 11795
Sales Department's Reviews
Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5
4.3
(9 Reviews)

XX
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Xxxxxx X.
Roslyn, NY
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
05/01/2023
0
Category: Sales
The worst service department in existence.
PLEASE DONT EVER BRING YOUR VEHICLE FOR SERVICE HERE! Not only do they damage your vehicle, but they inflate the services performed AND HAVE THE WORST CUSTOMER SERVICE IMAGINABLE!!!!

DM
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Diane M.
Middle Island, NY
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
03/30/2022
0
Category: Sales
Horrible Customer Service!
From the time I stepped into this dealership I felt like it was being run like a cheap used car lot. The Genesis salesman told our greeter -John he was way too busy to help us,so that’s when John tried but had little to no clue about answering questions on vehicle.I said I was interested in purchasing vehicle and was told someone would contact me as well as several times calling him /texting and expressing interest in a purchase to No avail,when Corporate contacted me and asked how things were going I replied not good and I explained I wanted to purchase vehicle and it wasn’t happening.Afterwards I magically get a call from a sales Mgr who makes an offer on trade in as well as price and says I will call you later to go over everything and never calls me!Of course when I go back to dealership car is sold already.So yeah do yourself a favor and take your business elsewhere this place sucks…..

AM
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Abhinav M.
Westbury, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/31/2021
verified customerVerified Customer
Category: Sales
Great sales person Aliea malhotra,very friendly and professional
Best store on longisland !
Great staff attitude and best service , got straight numbers and great product knowledge and delivery process
Recommended

CP
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Cynthia P.
Huntingtn Sta, NY
ReScore Review™
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
05/17/2021
verified customerVerified Customer
Category: Sales
Bad business
Bad business. if they did right by people in the first place they wouldn’t have to resolve so many complaints/ issues. I purchased a new G 70 it had damage to interior That the dealer would not note saying “ I would not be charged for that when turning in the lease” right. the exterior of car was not cleaned found damage on bumper and the lease paperwork has major issues. all on video. My attorney is now handling the case on my behalf. check BBB/Consumer affairs reviews before shopping here.
Buyers remorse.
Not Recommended

Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
04/29/2021
Category: Sales
RUN RUN RUN
Do not buy or lease here
Not Recommended
LINDSAY P. from Genesis Of The South Shore responded on 04/29/2021 01:41 PM

We are sorry to hear you did not have a good experience. Please call the dealership to discuss what made you write run run run. Thank you

LINDSAY P. from Genesis Of The South Shore responded on 05/10/2021 07:47 AM

Hello please contact us so we can help you with any issues you have. Thank you


TH
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Theresa H.
Kings Park, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/09/2020
verified customerVerified Customer
Category: Sales
Good service
Great
Recommended
LINDSAY P. from Genesis Of The South Shore responded on 09/09/2020 02:22 PM

Thank you for the 5 star review Theresa! We appreciate you and your trust in us to handle the purchase of your brand NEW G90!! If there is anything else we can help with in the future please dont hesitate to give us a call! Thank you again!


JD
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Jason D.
Seaford, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/28/2020
verified customerVerified Customer
Category: Sales
First class service
Its nice to go to a place where your treated with respect, World Class Experience!!!!
Recommended

AB
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Alan B.
Bay Shore, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/19/2020
verified customerVerified Customer
Category: Sales
Wonderful
This is our 3rd hyundai.. we have been lucky enough to deal with the same salesman all three times.Hylton has been a pleasure to deal with..great job by all..
Recommended

FS
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Frank S.
Islip Terrace, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/09/2019
verified customerVerified Customer
Category: Sales
genesis purchase
Genesis of south shore is a nice store to shop for a car. There selection is huge and there showroom is very clean and full of experience sales people. Ive gotten plenty of cars in my day and this store is no doubt one of the best . Mr. Patsy Bellomo is a well dressed class act salesman with lots of knowledge of the product. I would recommend him to anyone who is shopping for a car.
Recommended

RG
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Ralph G.
Medford, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/21/2019
verified customerVerified Customer
Category: Sales
The sales team
Excellent
Recommended
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