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Genesis Of Union City

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(8 Reviews)
55
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
55
Net Promoter Score ®

Business Details

Contact
(770) 471-1000
No Business Hours Provided

Business Hours

* No Time Zone Provided
7665 Highway 85 South Riverdale, GA 30274
Sales Department's Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(8 Reviews)

RK
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Rita K.
Mcdonough, GA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/09/2022
verified customerVerified Customer
8
Category: Sales
buying experience
My first experience with Sales Manager Tobias was unprofessional and unscrupulous. I told them I was looking for the Genesis SUV. They called me to come in, (I live 25 miles away) saying they had a surprise for me and when I arrived it was a car not a SUV. They told me that it would be months before they would get the SUV so I settled for a car and found out 1 week later that they had gotten SUVs in. He lied each time I called to ask about the SUV. I learned that the finance deal for the car was far more than what I should have been paying. My credit score was 884 and they financed it for 4.9%.

I then was told by a coworker that I should reach out to the general Manager Perry about my experience and he and Salesman Craig were very apologetic about what I had gone through and they were able to get me into a Beautiful GV70 in a less than a week's time. However I am paying much more than I should be for it because of the unprincipled dealings of the first dealer,

CG
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Cassandra G.
Hampton, GA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/30/2021
verified customerVerified Customer
10
Category: Sales
My Buying experience
My buying experience was very smooth. The entire staff made my buying experience very easy with no hidden agenda. I was very comfortable with my purchase and was able to experience all that my purchase gave me in a new vehicle. I would purchase again.

BD
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Bettie D.
Atlanta, GA
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
06/02/2021
verified customerVerified Customer
Category: Sales
N/A see other dealers
see other dealers
Not Recommended
Sakil M H. from Genesis Of Union City responded on 06/17/2021 06:53 AM

WORKING WITH CUSTOMER TO GET HER CONCERNS RESOLVED..WILL HAVE SALESMAN REACH OUT TO THE CUSTOMER


CH
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Carla H.
Jonesboro, GA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/20/2021
verified customerVerified Customer
Category: Sales
That lady who waited
Make the GV80 readily available. Or stop pushing advertisements on it.
Recommended

JS
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Jerry S.
Jonesboro, GA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/20/2021
verified customerVerified Customer
Category: Sales
Customer service
Customer for life
Recommended

JA
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Jillian A.
Arlington, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/05/2020
verified customerVerified Customer
Category: Sales
Great Services / Great Price
Excellent service —- hassle free process.
Excellent price on vehicle.
Recommended

KC
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Kelvin C.
Morrow, GA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/26/2020
verified customerVerified Customer
Category: Sales
Southtowne Hyundai
Great Service as usual
Recommended

MH
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Mark H.
Tampa, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/07/2019
verified customerVerified Customer
Category: Sales
Everything
Excellent
Recommended

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