Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
My experience at Genesis of West Chester was second to none. Awesome customer service from the moment called to inquire about my prospective vehicle until my purchase. The entire staff are kind, professional, and knowledgeable.
I love the online technological resources including the online tutorials and the Genesis Concierge customer support.
Ron Homnack made my buying experience pleasant and stress-free.