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Genesis Of West Palm Beach

Average Score
Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5
4.4
(64 Reviews)
61
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
1
Total ReScores
5.0
ReScore Average
61
Net Promoter Score ®

Business Details

Contact
(561) 686-7137
No Business Hours Provided

Business Hours

* No Time Zone Provided
2301 Okeechobee Boulevard West Palm Beach, FL 33409
Sales Department's Reviews
Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5
4.4
(64 Reviews)

MZ
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Mike Z.
Palm Coast, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/11/2022
10
Category: Sales
Great service!!!
Got me in and out faster than ever! Would recommend service and sales to all!!!

NO
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Noah O.
Lake Worth, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/07/2022
10
Category: Sales
Great service
Ernie and Bryan run a great service department

BS
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B S.
Bradenton, FL
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
03/17/2022
0
Category: Sales
Don’t purchase here
Run to a different dealer if looking for a CPO Genesis! Still waiting after 8.5 months for The manager, Chris Lawson, to submit the certified pre-owned paperwork to Genesis for our service warranties and provide us with the contract confirmation number. Don’t believe a word that this dealership says. No follow thru. I haven’t even requested the items that we’re missing in the car like the wheel locks, clean cabin filter, clean air filter, vin etched in windows, etc. this dealership lies. Stay clear. They Talk a big game until you purchase.

SN
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Shehzadi N.
Fort Lauderdale, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/31/2021
verified customerVerified Customer
10
Category: Sales
Good experience
We are very pleased with the purchase. Very helpful .
JEFFERY J. from Genesis Of West Palm Beach responded on 01/09/2022 08:02 AM

THANK YOU


ID
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Ivana D.
West Palm Beach, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/22/2021
verified customerVerified Customer
10
Category: Sales
Best Experience ever !
Im in love with my GV80 and the people a the dealer were amazing. It was a great experience and they did everything they could to get exactly what I wanted. Thank you so much ! Thank you Jonel.
JEFFERY J. from Genesis Of West Palm Beach responded on 01/09/2022 08:01 AM

THANK YOU


TW
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Theodore W.
Palm City, FL
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
11/21/2021
verified customerVerified Customer
7
Category: Sales
OK, but Wallace of Stuart is a disaster
See comments throughout.

SF
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Susan F.
Jensen Beach, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/28/2021
verified customerVerified Customer
10
Category: Sales
Great experience!!
Ismael Miranda was very good and knew all the answers to my questions of which there were many!! He welcomed us in right away and after explaining all the details on the car he said you will have many more questions later. Just text him and come back in and he will be glad to go over more things with me!

JD
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Joseph D.
Lake Worth, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/25/2021
verified customerVerified Customer
10
Category: Sales
Chris lawson
Chris Lawson went out of his way to take care of my needs.and able to obtain the vehicle I was looking for in a very timely manner.
Again I repeat you were very fortunate to have Christopher Lawson on your team

VS
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Vanessa S.
Lake Worth, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/11/2021
verified customerVerified Customer
10
Category: Sales
Will not disappoint!
From the moment I walked into the dealership I was welcomed and helped right away. The sale person at the Napletons West Palm Beach Hyundai Jonel was great he was very informative and explained all the safety features and details about the car, he really didn’t leave anything out. He helps from start to finish . Brian May is amazing in the service department! My experience was so relaxed and smooth ! I can’t stop talking about It .

WM
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William M.
Riviera Beach, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/08/2021
verified customerVerified Customer
10
Category: Sales
Great buying experience
Despite having to wait a very long time for my car to arrive due to manufacturing delays, I am very satisfied with my purchase.

BL
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Brandon L.
Wellington, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/08/2021
verified customerVerified Customer
10
Category: Sales
Great experience. Tony will take care of you
Had a easy quick and great experience buying my G70. Love everything about it

PM
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Particia M.
Palm Coast, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/08/2021
verified customerVerified Customer
10
Category: Sales
Exceptional service
Best car dealership I have ever been to! The salesman Rance satisfied all my needs ! So happy to have done business with him

JG
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Jess G.
Fort Pierce, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/02/2021
verified customerVerified Customer
8
Category: Sales
Easy to deal with
Came to agreeable price quickly

RK
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Richard K.
West Palm Beach, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/08/2021
verified customerVerified Customer
10
Category: Sales
Great SUV
The Genesis GV80 is the best car for the money. My salesperson Shane made the experience worthwhile!!

DG
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David G.
Riviera Beach, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/07/2021
verified customerVerified Customer
10
Category: Sales
Great leasing experience.
Already did survey. Don’t need to say any more.

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