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SureCritic / Auto Repair / Genesis Of York
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Genesis Of York

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(30 Reviews)
68
Write a Review
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Score Details

5 stars
88%
4 stars
8%
3 stars
1%
2 stars
<1%
1 star
1%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 3.8/5Overall Rating 3.8/5Overall Rating 3.8/5Overall Rating 3.8/5Overall Rating 3.8/5
4
Total ReScores™
5.0
ReScore™ Average
68
Net Promoter Score ®

Business Details

Categories
Auto Repair, New Car Dealer, Genesis Dealer
Contact
(717) 755-2944
No Business Hours Provided

Business Hours

* No Time Zone Provided
2425 Industrial Highway York, PA 17402
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Sales Department's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(30 Reviews)
Write a Review
Recent Reviews
DA
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Danielle A.
Wantagh, NY
2022 Genesis Gv80
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/08/2021
verified customerVerified Customer
10
Category: Sales
Excellent customer service!
My first Genesis purchase and I couldn’t be happier! Besides the fact that the GV80 is amazing, the service I received during the buying process was excellent. I live in NY and purchased from York PA because they went above and beyond to find the exact vehicle I was looking for. For an out of state transaction, the paperwork was easier than purchasing locally. They handled everything and I literally had a sign and drive experience. Highly recommend this dealership!
JK
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Joseph K.
Lancaster, PA
2022 Genesis G70
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/21/2021
verified customerVerified Customer
10
Category: Sales
Stellar service at vehicle pickup
Prompt attention on my arrival to dealership
Fast, focused, uninterrupted completion of paperwork
No persistent attempts to coerce purchase of any services, warranties, etc after I declined the offer.
Received services in a manner one would expect for cost and caliber of vehicle purchased
AK
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Amber K.
Dover, PA
2022 Genesis G70
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/31/2021
verified customerVerified Customer
10
Category: Sales
Genesis Of York
I had a great experience and was able to purchase my car smoothly. This actually was the fastest and easiest car purchase I have ever experienced. Colton was great and really made the process move efficiently. He was very knowledgeable about the car and was able to answer any questions I had. He was upfront and honest, and even checked in within 24-48 hours to make sure everything was going great. I highly recommend purchasing a car from Genesis Of York and asking for Colton!
JT
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John T.
York, PA
2021 Genesis Gv80
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/06/2021
verified customerVerified Customer
10
Category: Sales
Great purchase experience
Staff was friendly, knowledgeable and professional. Would recommend!
EV
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Edwin V.
Baltimore, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/15/2021
10
Category: Sales
Great service Colson
Great job Colson.Thanks for everything. I was dissatisfied with the finance guy not Colson
EV
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Edwin V.
Baltimore, MD
2021 Genesis G80
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
09/01/2021
verified customerVerified Customer
0
Category: Sales
Treat people who look like me better.
Finance person was not honest with me
Carl L B. from Genesis Of York responded on 09/02/2021 06:27 AM

Colton will contact you shortly 

Carl L B. from Genesis Of York responded on 09/15/2021 09:04 AM

Colton will contact you shortly 

AK
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Amy K.
Naples, FL
2021 Genesis Gv80
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/29/2021
verified customerVerified Customer
Category: Sales
Wonderful experience
I cannot say enough to express my great satisfaction with Genesis of York. The purchase process was super easy and transparent. I felt known and valued by my salesman, the sales manager and the general manager. I have had bad experiences with other companies in the past. This was the polar opposite!
Recommended
Dillon B., Genesis Experience Manager from Genesis Of York responded on 07/01/2021 06:21 AM

Thank you for taking the time to reveiw your experience with us here at Genesis of York. I hope you're enjoing your new vehicle! Welcome to the Genesis family. 

Dillon Brinkerhoff
Genesis Experience Manager
VF
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Vincent F.
Old Saybrook, CT
2021 Genesis Gv80
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/25/2021
verified customerVerified Customer
Category: Sales
Great Dealership
Mr Brian Dolan is a five star Genesis representative. His goal was for my wife and I to have a great buying experience and he succeeded. His attention to detail was outstanding.
Recommended
Dillon B., Genesis Experience Manager from Genesis Of York responded on 05/25/2021 03:59 PM

Thank you for taking the time to reveiw your experience with us here at Genesis of York. I hope you're enjoing your new vehicle! Welcome to the Genesis family. 

Dillon Brinkerhoff
Genesis Experience Manager
LH
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Lawanna H.
York, PA
2021 Genesis G70
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/20/2021
verified customerVerified Customer
Category: Sales
Great service, no pressure very polite.
Will definitely refer friends. I absolutely love my Genesis G70 better than my BMW (s)
Recommended
Dillon B., Genesis Experience Manager from Genesis Of York responded on 05/21/2021 06:15 AM

Thank you for taking the time to reveiw your experience with us here at Genesis of York. I hope you're enjoing your new vehicle! Welcome to the Genesis family. 

Dillon Brinkerhoff
Genesis Experience Manager
LJ
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Ling J.
Macungie, PA
2021 Genesis Gv80
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/26/2021
verified customerVerified Customer
Category: Sales
Good price on the vehical but high in various fees
The price was good which was why I went for the purchase and it was so good to overcome the high doc fees.
I also liked how straight forward the dealership was in providing the quote. The communication was good and the sales person (Ed) was very friendly and helpful in the whole delivery process.
Recommended
Original Review
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/24/2021
Category: Sales
Good price on the vehical but high in various fees
The price was good which was why I went for the purchase and it was so good to overcome the high doc fees.
I also liked how straight forward the dealership was in providing the quote. The communication was good and the sales person (Ed) was very friendly and helpful in the whole delivery process.
Recommended
JAMES O P. from Genesis Of York responded on 04/26/2021 02:57 PM

Thank you for your review. Ed will contact you soon.

Dillon B., Genesis Experience Manager from Genesis Of York responded on 04/27/2021 06:25 AM

Thank you for taking the time to reveiw your experience with us here at Genesis of York. I hope you're enjoing your new vehicle! Welcome to the family. 

Dillon Brinkerhoff
Genesis Experience Manager
WV
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Walter V.
Lititz, PA
2021 Genesis Gv80
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/17/2021
verified customerVerified Customer
Category: Sales
only genesis dealer in area
Alec Deetz is a professional sale rep. and knows what he is talking about. wonderful to do business with
Recommended
Dillon B., Genesis Experience Manager from Genesis Of York responded on 02/18/2021 06:57 AM

Glad to hear you're loving your Genesis! Thanks so much for sharing the great feedback on your recent purchase. We appreicate having you join the Genesis Family. We look forward to seeing when your car is due for its first service.

Dillon Brinkerhoff
Genesis Experience Manager
JP
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Julie P.
Ashburn, VA
2021 Genesis Gv80
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/21/2021
verified customerVerified Customer
Category: Sales
Great purchasing experience
We enjoyed feeling like we were being taken care of by our salesman and financial assistant.
Recommended
Dillon B., Genesis Experience Manager from Genesis Of York responded on 01/22/2021 06:46 AM

Thanks so much for sharing the great feedback on your recent purchase! We appreicate having you join the Genesis Family. We look forward to seeing when your car is due for its first service.

Dillon Brinkerhoff
Genesis Experience Manager
JU
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John U.
York, PA
2021 Genesis Gv80
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/19/2021
verified customerVerified Customer
Category: Sales
Following all protocols
Excellent
Recommended
Dillon B., Genesis Experience Manager from Genesis Of York responded on 01/19/2021 10:47 AM

Thanks so much for sharing the great feedback on your recent purchase! We appreicate having you join the Genesis Family. We look forward to seeing when your car is due for its first service.

Dillon Brinkerhoff
Genesis Experience Manager
RM
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Richard M.
Lancaster, PA
2021 Genesis Gv80
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/18/2021
verified customerVerified Customer
Category: Sales
Great Dealership
The experience we had at Genesis of York is beyond words. From start to finish our purchase was a pleasure. Our Sales Rep Brian Dolan was a true gentleman and there was never any pressure to purchase. They had the GV80 in stock that we were interested in. To sum up we drove out of the dealership with smiles on our faces.
Recommended
Dillon B., Genesis Experience Manager from Genesis Of York responded on 01/19/2021 10:47 AM

Thanks so much for sharing the great feedback on your recent purchase! We appreicate having you join the Genesis Family. We look forward to seeing when your car is due for its first service.

Dillon Brinkerhoff
Genesis Experience Manager
DM
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Dale M.
York, PA
2021 Genesis Gv80
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/05/2021
verified customerVerified Customer
Category: Sales
Friendly Dealership
Genesis of York is a pleasant place to buy a vehicle. They answered all my questions, and got me exactly the car I specified. This was my second purchase from them, and I went back with no hesitation.
Recommended
Dillon B., Genesis Experience Manager from Genesis Of York responded on 01/05/2021 03:31 PM

Thank you for your feedback.

Dillon Brinkerhoff
Genesis Experience Manager
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