business image

Genius Car Professionals

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(152 Reviews)
0
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
0
Net Promoter Score ®

Business Details

Categories
Contact
(610) 461-1912

Business Hours

Mon
9:00 AM - 6:00 PM
Tue
9:00 AM - 6:00 PM
Wed
9:00 AM - 6:00 PM
Thu
9:00 AM - 6:00 PM
Fri
9:00 AM - 6:00 PM
Sat
9:00 AM - 6:00 PM
Sun
closed
* Eastern Time (Us & Canada)
77 Chester Pike Darby, PA 19023
Genius Car Professionals' Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(152 Reviews)

Our goal is to provide the most accurate picture of a business's online reputation. To provide the most accurate picture, we use an automated algorithm to help us recommend reviews that are most valuable for visitors to our site. Reviews that are recommended may ultimately become "not recommended" and vice versa based on continued updates and learning from our algorithm. Reviews that are verified through the business point of sale system may post immediately to the recommended reviews section of our site, however, based on the application of our automated algorithm, may become "not recommended".

Continue reading recommended reviews


AJ
gravatar
Adam J.
Philadelphia, PA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
05/14/2022
0
Over charge
For some reason My comment keeps coming down They know they screwed me over and then he wanted to delete the comment to get a better score Do not recommend last time I was there March 14 20021 around 2pm they had kids working on cars

AS
gravatar
Adam S.
Wayne, PA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
05/09/2022
0
Poor
I went to pick up my vehicle. It smell nothing but liquor I tried contacting the owner no one will never answer the phone When I first was there thad a dirty Caucasian dirty caveman working on ? The whole shop was disorganized lotta dirt and filth no pride
Customer service was terrible will not recommend business anyone they would charge you for things that you don’t even need and keep trying to raise the bill to pass the amount that we agreed on They put the wrong oil in my car destroy my whole engine

Someone is going to pay for this attorney will be coming for You

CC
gravatar
Charles C.
Darby, PA
This review violates the SureCritic Review Policy.

MM
gravatar
Matthew M.
Darby, PA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
03/24/2022
0
Trust worthy
Evidently this is not a trust worry repair facility when there is a negative comment for
They do not want me to put the owner in there information out there he’s a foreign person please do not get any work done from the shop I’m not a hater if you get a key madeI’ll come back and clean out the car if you get bodywork done he’ll buy used parts and call the storage company and make them pay more I do not recommend this and they don’t even Permission to paint Body parts

RS
gravatar
RICH S.
Philadelphia, PA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
03/18/2022
0
ED
ALL CAN REMOVE ALLOF MY COOMENTS IAM GOING TO KEEP POSTING THEM EDWARD SAOD HE'S THE MAN HE DONT DON NOT LNOW WHAT HE'S DOING PAINTING CAR DONT HAVE PERMISSION TO DO ANY TYPE OF PAINTING HAS TO BE ZONE ED KEEP CALLING ME SHOWING HIS DICK PICTURE RIPPING OF INSURANCE THE OWNER GEVELE MCKINLEY DON'T CARE

AA
gravatar
Anonymous A.
This review violates the SureCritic Review Policy.

AA
gravatar
Ananya A.
Fort Washington, PA
This review violates the SureCritic Review Policy.

AH
gravatar
Any H.
Croydon, PA
This review violates the SureCritic Review Policy.

JT
gravatar
Joseph T.
Wayne, PA
This review violates the SureCritic Review Policy.

A!
gravatar
Anonymous !.
Philadelphia, PA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
01/17/2018
Sad
I've had multiple experiences here - mostly ok, sometimes strange (one mechanic told me I needed a new battery and I declined but mentioned it to the mechanic my car was ready and he contradircrd what the mechanic indicated and said I didn't need a battery...huh? Do I or don't I...? At least be consistent...).

Then the best was when I came in because my car was making some kind of wacky sound and overheating. They investigated and called me to tell me I either need a new head gasket (on a 5 year old car)...or a totally new engine...or a totally new car. Naturally, I was devastated until I brought the car to another shop. They told me I actually needed a new coolant reservoir and it would be less than $500 total ....

I also had asked them to change the headlight on that visit. But they didn't. I'm glad I paid $65 for a coolant evaluation that I might as well have done myself because it was
Not Recommended

NN
gravatar
Name N.
Philadelphia, PA
This review violates the SureCritic Review Policy.

MW
gravatar
Monica W.
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
07/15/2017
Terrible
I went to to get my oil changed, which they took care of easily and quickly. The guy tried to sell me on new tires by lying to me by saying my tread was at a 2, when they weren't even at a 5. Shortly after getting my oil changed, I began having the check oil light come on when my car would idle. I took it in, and they said it would resolve it self over the next few days. Few days passed, and it didn't resolve itself. I took it in, and they said I needed several different parts ordered, that could only be ordered from the dealership. At this point, believed them because everything I researched lined up with what they had told me. If has been two days since my car had been sent in, and they said that it would be ready that day. I called, and they claimed that my dipstick was broken. I knew my dipstick was not broken because I had personally taken it out and checked my oil before taking it . They wanted to keep my car and charge me for another day because they had to order a dipstick. A dipstick. They didn't take my urgency to have my car returned to me seriously, as my husband and I both work full time jobs. They tried to fool me because I am a woman. After calling several times and demanding that they capped off where the dipstick goes in so I could drive my car to and from work the next day, they finally listened to me. I'm very displeased with how they handled this. This shop is a rip off I'll be filing charges with the Darby Borough Township.
Not Recommended
Gevele M. from Genius Car Professionals responded on 07/15/2017 06:07 PM

hello, we are sorry if this took place, but we are having trouble finding records that we worked on your vehicle, if you have a paid invoice showing that you were in for service and we repaired these ploblems, we will kindly issue you a refund for your inconvenience


KJ
gravatar
Kevin J.
Upper Darby, PA
This review violates the SureCritic Review Policy.

KI
gravatar
K I.
Philadelphia, PA
This review violates the SureCritic Review Policy.

Displaying all 14 Review
Businesses Near You
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(306 Reviews)
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(60 Reviews)
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(78 Reviews)
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(220 Reviews)
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(142 Reviews)
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.