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SureCritic / German Auto Center
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German Auto Center

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(444 Reviews)
91
Write a Review
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Score Details

5 stars
94%
4 stars
3%
3 stars
<1%
2 stars
<1%
1 star
1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
91
Net Promoter Score ®

Business Details

Categories
Contact
(619) 222-6711
Visit Website
Closed
Business Hours

Business Hours

Mon
8:30 AM - 5:00 PM
Tue
8:30 AM - 5:00 PM
Wed
8:30 AM - 5:00 PM
Thu
8:30 AM - 5:00 PM
Fri
8:30 AM - 5:00 PM
Sat
closed
Sun
closed
* Pacific Time (Us & Canada)
1800 Rosecrans St San Diego, CA 92106-1984
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German Auto Center's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(444 Reviews)
Write a Review
Recent Reviews
RN
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Racheal N.
San Diego, CA
BMW X5
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/18/2025
verified customerVerified Customer
10
Less than 1/2 the price of the dealer!
I called German Auto Center after getting a quote from the dealer and they quoted me less than half. They had my car ready the next day and allowed me to pick it up after hours. They made everything so easy and painless. I will be taking my car back for all my repair and service needs of my BMW.

Thank you!
MT
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Mike & Cristina T.
San Diego, CA
BMW X5
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/16/2025
verified customerVerified Customer
10
Fast, reliable, professional
If you want your car taken care of by knowledgeable, well-trained, and professional mechanics, bring it here, and no where else.
JD
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James & Madeline D.
San Diego, CA
BMW X5
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/16/2025
verified customerVerified Customer
10
Top-Notch Service
German Auto Center is a true gem! I've been taking my German-engineered car here for years, and they consistently provide top-notch service. The service writers are incredibly professional and, more importantly, extremely knowledgeable. They take the time to explain the issues clearly, answer all my questions patiently, and never try to upsell me on unnecessary repairs. The technicians are equally impressive. Their expertise in diagnosing and performing repairs on my complex vehicle is evident. I always leave knowing the job was done right and my car is in excellent hands. Highly recommend German Auto Center to anyone looking for reliable, honest, and high-quality service for their German automobile.
MW
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Mary Lou & Regan W.
San Diego, CA
BMW 3 Series
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/14/2025
verified customerVerified Customer
10
Service Rngine Soon light came on
They always figure out what the problem is and get the repairs done quickly.
DE
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Debbie E.
San Diego, CA
BMW 430i xDrive
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/12/2025
verified customerVerified Customer
10
Excellent service!
My car had a sudden coolant leak. They were able to fix the problem and I got the car back the next day. It is reassuring to know that there is a place so close to my home that I can trust with my repair needs.
ST
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Sherry T.
Lemon Grove, CA
Mercedes-Benz E350
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
02/12/2025
verified customerVerified Customer
6
3rd time back to German Auto
Bert tried to keep the cost down, and the accessory belt was squeaking after a new belt install. He had 2 pulley's replaced, after one day the squeaking started again. I called he said they shimmed it and did not have to replace the 3 rd Pulley. I left a and a few days later the squeaking returned. Today bringing the car back, I will be asking for the shim.
I have experienced uber cost of $75.00 to and from the shop.
I live in lemon grove and work at Naval Base Point Loma, so the shop is convient when i am working.
I was off work for several weeks and had to use uber to get home and leave the car.
BP
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Brianne P.
San Diego, CA
Porsche 911
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/10/2025
verified customerVerified Customer
10
Excellent customer service
Always trust their advice & judgements on what’s going on with my car. 🚙
MR
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Maria R.
San Diego, CA
Mercedes-Benz GLA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/08/2025
verified customerVerified Customer
10
Excellent service, from the receptionist to the mechanics to management
Love the quick response to my repairs and that when they identify other issues they always explain the problems and offer solutions.
LG
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Linda G.
Langley, WA
MINI Cooper Countryman
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/30/2025
verified customerVerified Customer
10
My first visit
I really appreciate the quick response to my repair needs and the professionalism and friendliness of all employees I met.
MM
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Mike M.
San Diego, CA
Volkswagen R32
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/29/2025
verified customerVerified Customer
10
Really amazing electrical troubleshooting!
I love my 2008 VW R32, but it's ALWAYS been very slow-cranking...and I've had it for 5 years. (Recently, I even had to get a jump-start.) Several times, I'd asked the VW dealership to check into this, and the dealership could never find the cause. I'd had the dealership change the hi-amp fuses and the battery, but for various reasons I quit going to the VW service center two years ago. I was trying to fix this issue when I asked German Auto Center to put a new alternator on the car. But Bert offered to diagnose what the dealership could not...and he identified the problem that same day. It was a just faulty battery cable, and he saved me a lot of money by simply changing the cable. If I had installed a new alternator, I'd still have the problem...and I'd be out a lot of money. Now, the car starts up better than it EVER has--and it sounds just like a new car. I'm really glad I listened to Bert!
DG
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Doug G.
Coronado, CA
BMW X3
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/29/2025
verified customerVerified Customer
10
Great Service
Scheduled maintenance completed perfectly. Other issues identified and estimated for maintenance next time.
KC
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Kevin C.
San Diego, CA
Audi Q3
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/29/2025
verified customerVerified Customer
10
Unexpected emergency service
I had an unfortunate electrical/power failure with my Audi. German Auto Center was able to quickly squeeze me in on their busy schedule, diagnose my issue and fix it in less than 24-hours. The speedy service saved me very valuable time and eliminated a lot of uncertainty. No surprises. Thanks for genuine care and service with no sales-job at the time of diagnosis.
BH
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Brad H.
San Diego, CA
BMW X4
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
01/24/2025
verified customerVerified Customer
0
Poor service
Brought my car in for dead battery
Was charged $90 labor to tell me battery was ok but there fault codes needed to be checked the next day
Next day charged $180 labor to tell me battery needed to be replaced and fault codes reset
Charged me $90 labor to replace battery plus $256 for battery
I won’t go back
JB
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John & Pat B.
San Diego, CA
Mercedes-Benz C-Class
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/23/2025
verified customerVerified Customer
10
No problems
Scheduled maintenance, with appointment. In at 8:30; out by 11. No problems.
Verified Customer
Del Mar, CA
MINI Cooper Countryman
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/22/2025
verified customerVerified Customer
10
Pleasurable staff and excellent service
Pleasurable staff and honest excellent service!
Displaying Review 1 - 15 of 444 in total
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