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Giant Tire & Auto Repair

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,016 Reviews)
-100
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Score Details

5 stars
95%
4 stars
2%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
-100
Net Promoter Score ®

Business Details

About

Our business philosophy is simple—A false balance is an abomination to the LORD: but a just weight is His delight. Proverbs 11:1 Our business philosophy is simple—A false balance is an abomination to the LORD: but a just weight is His delight. Proverbs 11:1

Categories
Auto Repair, Oil Change, Tire Sales and Repair
Contact
(954) 971-3733
Closed
Business Hours

Business Hours

Mon
7:30 AM - 5:30 PM
Tue
7:30 AM - 5:30 PM
Wed
7:30 AM - 5:30 PM
Thu
7:30 AM - 5:30 PM
Fri
7:30 AM - 5:30 PM
Sat
8:00 AM - 2:00 PM
Sun
closed
* Eastern Time (Us & Canada)
1917 N State Road 7 Margate, FL 33063-5709
Get Directions
Giant Tire & Auto Repair's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,016 Reviews)
Write a Review
Recent Reviews
EC
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Eric C.
Boynton Beach, FL
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
07/31/2024
0
Beware! Proceed with caution!
I have been coming to Giant Tire with multiple vehicles since 2010, that is 14 years! I dropped my Cadillac off for a new rotor, brake, and caliper to be replaced. When I dropped the vehicle off, everything was working fine and had no other issues. When I picked the vehicle up, my CUE system (navigation/dashboard screen) was off completely and not working. The Screen started to display messages saying that the system needed to be updated. I brought my car back the next day, after waiting three hours, they finally told me they would look at it, but "no promises". I told them I don't want them to do anything other than give me my car back as it was when it was dropped off. To make a long story short, they could not fix the problem they caused. Instead of accepting blame and attempting to work out a resolution, they tried to send me to a local radio shop or told me to take it to Cadillac. I am a business owner myself and I understand that in some situations there's nothing you can personally do, but to send a customer away after causing an issue and basically telling that they're on their own is just wrong. Not only in the business aspect but also morally, and considering this place is plastered with crosses and bible verses, I would expect more. If this is how they will treat a customer of 14 years just imagine how they will treat you! Good and honest mechanics are hard to come by, I thought they were one of the few left but after today it is clear they are just another wolf in sheep's clothing. I really tried talking with them before leaving in a professional polite manner to give them a real chance to do the right thing. Unfortunately for them what they don't know, is that I have a TikTok following of over 2.4 million followers primarily in the Florida area. After this experience, I have no choice other than to share my story there. While they may think this is "funny" as they read it, social media can greatly impact a business nowadays and these business practices must be brought to light. While I do not wish to hurt a business solely based on one individual, the truth is important for all to hear. Very disappointed after being a 14 year customer that this is how the story ends.
JP
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John P.
Deerfield Beach, FL
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
03/21/2023
0
Giant tire damaged my truck and would not make it right
I came to Giant Tire of Pompano Beach to have new TPMS sensors installed on my Ford F150 truck. I also had a tire mounted on a steel rim to use as a spare tire. I spent the better part of two days at Giant tire and they could not get the TPMS sensors to work on my trucks system. I was told to go to the Ford dealer to get it to work. They offered my money back but they would have to remove the new sensors. I did not want the new parts removed so I left the shop with the same TPMS error lights on my dash, no repair. THE BIG PROBLEM IS THAT WHEN I GOT HOME THERE WAS A MAJOR CUT IN THE SIDE WALL OF MY LEFT REAR TIRE! GIANT DID NOT ACCEPT THE RESONSIBILITY FOR THIS DAMAGE. They told me they noted the damage to my tire and noted this damage on their internal paperwork. They never told me about this damage to my tire!!! This damage will cost me $250.00 for a new tire. I just bought this tire brand new 30 days ago. I'm pissed at this repair shop. They are the worst! DO NOT GO TO GIANT TIRE! BEWARE!!!
JP
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John P.
Deerfield Beach, FL
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
03/21/2023
0
Damaged my tire and lied about doing it. BAD.
I came to Giant Tire of Pompano Beach to have new TPMS sensors installed on my Ford F150 truck. I also had a tire mounted on a steel rim to use as a spare tire. I spent the better part of two days at Giant tire and they could not get the TPMS sensors to work on my trucks system. I was told to go to the Ford dealer to get it to work. They offered my money back but they would have to remove the new sensors. I did not want the new parts removed so I left the shop with the same TPMS error lights on my dash, no repair. THE BIG PROBLEM IS THAT WHEN I GOT HOME THERE WAS A MAJOR CUT IN THE SIDE WALL OF MY LEFT REAR TIRE! GIANT DID NOT ACCEPT THE RESONSIBILITY FOR THIS DAMAGE. They told me they noted the damage to my tire and noted this damage on their internal paperwork. They never told me about this damage to my tire!!! This damage will cost me $250.00 for a new tire. I just bought this tire brand new 30 days ago. I'm pissed at this repair shop. They are the worst! DO NOT GO TO GIANT TIRE! BEWARE!!! Bad business!
JP
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John P.
Deerfield Beach, FL
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
03/21/2023
0
Lied about damage to my new tire.
. I came to Giant Tire of Pompano Beach to have new TPMS sensors installed on my Ford F150 truck. I also had a tire mounted on a steel rim to use as a spare tire. I spent the better part of two days at Giant tire and they could not get the TPMS sensors to work on my trucks system. I was told to go to the Ford dealer to get it to work. They offered my money back but they would have to remove the new sensors. I did not want the new parts removed so I left the shop with the same TPMS error lights on my dash, no repair. THE BIG PROBLEM IS THAT WHEN I GOT HOME THERE WAS A MAJOR CUT IN THE SIDE WALL OF MY LEFT REAR TIRE! GIANT DID NOT ACCEPT THE RESONSIBILITY FOR THIS DAMAGE. They told me they noted the damage to my tire and noted this damage on their internal paperwork. They never told me about this damage to my tire!!! This damage will cost me $250.00 for a new tire. I just bought this tire brand new 30 days ago. I'm pissed at this repair shop. They are the worst! DO NOT GO TO GIANT TIRE! BEWARE!!!
Verified Customer
Pompano Beach, FL
Ford Transit Connect
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/31/2021
verified customerVerified Customer
Great Service
Great fast service. Very professional. Highly recommend this place to service your vehicle.
Recommended
KG
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KENDIS G.
Pompano Beach, FL
Honda Civic Coupe
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/30/2021
verified customerVerified Customer
Excellent care at affordable price
The work is done well.
Recommended
KD
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KERRY D.
Pompano Beach, FL
Toyota Camry
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/30/2021
verified customerVerified Customer
Experience, knowledge and service
Giant Tire is very efficient and professional. I am a long time customer and they make me feel like family. They are honest, fair and I highly recommend Giant Tire for any vehicle repair issues you may have.
Recommended
FG
FRED G.
Pompano Beach, FL
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/29/2021
verified customerVerified Customer
Good service and fast.
I had a lawn tracker with a bad tire in need of a new valve stem, the business was busy I left the wheel there and within 2hr. I got a call it was repaired and ready for pick up.
Recommended
LG
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LUIS G.
Pompano Beach, FL
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/28/2021
verified customerVerified Customer
Bob and Lynn
Outstanding
Recommended
LM
LEONA M.
Pompano Beach, FL
Scion tC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/27/2021
verified customerVerified Customer
Headlight repair for my grandson
I went to giant tire bob and john have been honest and fair always my grandson as a new driver with a 14 year old car will need maintenance with an older car I trust giant tire and they were true to their nature and fixed the headlight problem honestly
Recommended
ST
SHARON T.
Pompano Beach, FL
Honda Odyssey
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/26/2021
verified customerVerified Customer
Always a great experience!
Honest. Friendly. Good people! Always a good experience.
Recommended
AM
ANTOINE M.
Pompano Beach, FL
Chevrolet Traverse
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/24/2021
verified customerVerified Customer
Customer
She was genuinely nice!! Always.
Recommended
Verified Customer
Pompano Beach, FL
Subaru Forester
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/24/2021
verified customerVerified Customer
Excellent customer service. I look forward to bring my car in for service.
I look forward to having my car service every six months. It's like visiting family.
Recommended
MR
MAYRA R.
Pompano Beach, FL
Kia Soul
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/23/2021
verified customerVerified Customer
Friendly environment
Amazing service, quality products, great professionals, right place for me and my family. I'm a fanatic costumer now. Thank you for everything.
Recommended
DH
DENISE H.
Pompano Beach, FL
Chevrolet Malibu
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/23/2021
verified customerVerified Customer
Love the family attitude to each customer.
They go beyond to help you find the best parts for your vehicle.
Recommended
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