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Good News Garage

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(746 Reviews)
99
Write a Review
Schedule Appointment

Score Details

5 stars
95%
4 stars
3%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
99
Net Promoter Score ®

Business Details

About

Locally owned and operated for over 35 years. Proudly serving the Cambridge area and Middlesex County. Locally owned and operated for over 35 years. Proudly serving the Cambridge area and Middlesex County.

Categories
Auto Maintenance, Auto Repair, Car Maintenance
Contact
(617) 354-5383
Visit Website
Closed
Business Hours

Business Hours

Mon
7:30 AM - 4:30 PM
Tue
7:30 AM - 4:30 PM
Wed
7:30 AM - 4:30 PM
Thu
7:30 AM - 4:30 PM
Fri
7:30 AM - 4:30 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
75 Hamilton St Cambridge, MA 02139-4524
Get Directions
Good News Garage's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(746 Reviews)
Write a Review
Recent Reviews
DC
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David C.
Cambridge, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/21/2025
10
Follow up from first service
Good New Garage is amazing! My visit was the second time with Good New, excellent customer service and thorough with explaining what was need with my 2005 Volvo. I could not be more pleased with Good News and Casey and his teams help.
GD
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Gary D.
Cambridge, MA
Subaru Forester
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/14/2025
verified customerVerified Customer
10
They done good
Just mostly catch-up stuff at 65k. It's a secure feeling to know that they've checked over everything and the vehicle is in good shape and running safely.
PF
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Piero F.
Chevrolet Traverse
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/13/2025
verified customerVerified Customer
10
Oil Change and Check Leak
I am very satisfied and pleased. They checked my car, did the oil change and a brake fluid flush. They identified the leak and told me it was a minor leak in power steering hose and that it was OK to continue driving the car. I appreciated the honesty. That was my first time there and I will come back. I feel happy that I found my mechanic.
BM
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Brian M.
Toyota Avalon
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/28/2025
verified customerVerified Customer
10
Routine checkup and maintenance
I could not be more pleased with the service and care Good News Garage provides always. The costs are completely reasonable and transparent. The quality of the work is excellent and it is done with dispatch.
SD
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Sam D.
Subaru Tribeca (Natl)
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/25/2025
verified customerVerified Customer
10
Great Service
very friendly and charged the minimum possible
ED
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Erinn D.
Cambridge, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/19/2025
10
I meant to give them 5 stars
I don't even know how I hit 4 stars, but they deserve 5.
EP
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Erinn P.
Subaru Tribeca
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/19/2025
verified customerVerified Customer
10
Trusted Mechanics
I'm so glad I found them. They are in my neighborhood or rather I am in theirs. Their friendly, honest, quality work and my car and I are happy. Yes, I am recommending them to you!
JC
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Jazmine C.
Honda CR-V
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/19/2025
verified customerVerified Customer
10
great service!
i'll be returning for all my regular maintenance! garage is upfront about costs, provides a break down of parts and service and quick turn around for maintence. they provided a full list of repairs and costs my 2010 car should need and helped me to prioritize what to get done first.
AS
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Abigail S.
Brookline, MA
Toyota Prius v
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/15/2025
verified customerVerified Customer
10
Simply The Best
I've been taking my cars to GNG since 1988. I can't imagine a better garage. Even a slightly OCD person like me is not tempted to second guess ANYTHING about their service and billing. Love them too. Will have to commit harakiri if they ever close.
BM
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Babi M.
Medford, MA
Mazda CX-5
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/10/2025
verified customerVerified Customer
10
Outstanding, as always😀
I have been going to the Good News Garage for over 45 years now. I wouldn’t go anywhere else to get my car serviced or repaired. They’re straightforward, pleasant, efficient and do a fantastic job.
Than you Craig, Ryan and Casey and your team🙏🏼
BA
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Brandon A.
Ford Focus
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/07/2025
verified customerVerified Customer
10
Awesome garage
They helped me understand the various issues I was experiencing, offered suggestions for how soon everything needed to be addressed, and were super quick with the work and communication! 10/10, can't write enough good things about Good News Garage.
DV
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Deborah V.
Subaru Crosstrek
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/07/2025
verified customerVerified Customer
10
The best ever experience
So smart, so trustworthy, prompt, efficient, thorough: I could not have been happier. I went in for an oil change and knew the car needed a check-up, but I was afraid to ask. They addressed the essentials (filters) and gave me valuable advice for the future. Casey also replaced the pesky battery in my key fob. I can't wait to go back (not my usual feeling about a car appointment).
IC
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Isabelle C.
MINI Countryman
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/06/2025
verified customerVerified Customer
10
Fix brake light
The service was prompt and excellent.
MS
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Mike S.
Jeep Grand Cherokee
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/04/2025
verified customerVerified Customer
10
Excellent service
I was able to get an appointment right away. I needed an oil change but wanted a quick check of other systems, which they did for a modest charge, confirming that I had one or two things to watch for but no additional work to be done now. Dealers use this sort of check to sell you all kinds of expensive service. I trust Good News and will continue to rely on them.
CS
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Cathrine S.
Boston, MA
Land Rover LR2
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/01/2025
verified customerVerified Customer
10
Excellent Service
This team is always ready to support. Courteous, efficient and trustworthy. The very best!
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