Grayson Hyundai offers many automotive products and services to our Maryville, Oak Ridge, and Knoxville, Tennessee area customers. We forward to helping you with your automotive needs. Grayson Hyundai offers many automotive products and services to our Maryville, Oak Ridge, and Knoxville, Tennessee area customers. We forward to helping you with your automotive needs.
First of all, thank you for visiting Grayson Hyundai. We work really hard to supply the best service out there, and deliver personal customer support. We are sorry to hear that our service felt short of your expectations, and are interested in hearing more detail from you regarding your experience. Our Lane Manager, will be following up with you in the few days to discuss this situation
Alexander FerrerFirst of all, thank you for visiting Grayson Hyundai. We work really hard to supply the best service out there, and deliver personal customer support. We are sorry to hear that our service felt short of your expectations, and are interested in hearing more detail from you regarding your experience. Our Lane Manager, will be following up with you in the few days to discuss this situation
Alexander Ferrer
This is why people don’t trust car dealerships and they have a bad reputation. Buyer beware they will sell you, as Matt stated multiple times, a brand new vehicle still under manufactures warranty as-is. My first red flag was within 5 minutes of meeting our sales person he states that he didn’t know Hyundai made a truck.
Edit: reviewed my paper and the window sticker. My car was never sold AS-IS. I do not have paperwork or signed any paperwork stating such. After reading more reviews on google with the owner commenting on AS-IS issues with high mileage cars. Matt would have had to inform us, financing would have had us sign paperwork stating such. This would have been stated throughout the whole process to us, read a couple comments below mine. This was never apart of the process. So for Gavin to attack me and falsely claim I was lying to them. Is a gross understatement and poor judgement on his part. When in fact with that simple statement shows who’s lying but as he said over the phone. This is a he said vs he said situation even though the legal paperwork is on my side and the customer is always lying. I highly doubt anyone with Grayson will take accountability for this issue and continue to make it my fault for not doing my own responsibility and researching this particular dealership before purchasing said car.