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Gristmill Motors

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(50 Reviews)
98
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Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
98
Net Promoter Score ®

Business Details

About

Gristmill Motors Sales and Service is a trusted name in the automotive industry, known for providing high-quality vehicles and top-notch maintenance services. With a commitment to exceptional customer service, Gristmill Motors offers a wide selection of used cars, trucks, and SUVs, as well as a state-of-the-art service center staffed by Gristmill Motors Sales and Service is a trusted name in the automotive industry, known for providing high-quality vehicles and top-notch maintenance services. With a commitment to exceptional customer service, Gristmill Motors offers a wide selection of used cars, trucks, and SUVs, as well as a state-of-the-art service center staffed by certified technicians. Whether you're looking to purchase a vehicle or keep your current one running smoothly, Gristmill Motors is the perfect destination. ...more

Categories
Contact
(413) 569-1004

Business Hours

Mon
9:30 AM - 5:30 PM
Tue
9:30 AM - 5:30 PM
Wed
9:30 AM - 5:30 PM
Thu
9:30 AM - 5:30 PM
Fri
9:30 AM - 5:30 PM
Sat
10:30 AM - 1:00 PM
Sun
closed
* Eastern Time (Us & Canada)
622 College Hwy Southwick, MA 01077

Affiliations

AAA - Approved Auto Repair
ASE
Gristmill Motors' Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(50 Reviews)

ML
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Marisa L.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/17/2025
10
great work!
they are very reliable and efficient. always do a great job!!
Tim W. from Gristmill Motors responded on 04/22/2025 06:18 AM

We appreciate you taking the time to share. As always thank you!


AM
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Aaron M.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/01/2025
10
Straight shooter
I feel like my business is important and appreciated. The staff at Gristmill is always friendly and knowledgeable. Timmy does most of the work on my car, I wouldn’t go anywhere else. Well, unless you want to fix my car at cost. Then & only then would I think about it. Gristmill has customer friendly prices and are true to their word. I highly recommend.
Tim W. from Gristmill Motors responded on 04/22/2025 06:17 AM

It's fantastic to hear that you feel valued and appreciated! Our team strives to keep things friendly while ensuring your car gets the best care. Timmy sounds like he deserves a gold star for his dedication—though I doubt he’s in it just for the accolades! We’re glad to know our prices keep you smiling, even if they’re not quite “cost price” level. Your recommendation is the cherry on top. Looking forward to keeping your car in tip-top shape!


ZW
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Zachary W.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/26/2025
9
Oil change- excellent job
Had my 2001 Toyota Tacoma oil change done. Tim was very thorough and did a multipoint inspection. very knowledgeable
Tim W. from Gristmill Motors responded on 04/01/2025 06:04 AM

 We strive for thoroughness and expertise. We appreciate your business and hope your Tacoma keeps running smoothly for many more journeys ahead.


NL
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Nicole L.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/18/2025
10
Amazing
Amazing job!! Time is spectacular!!
Tim W. from Gristmill Motors responded on 03/20/2025 12:26 PM

We appreciate your feedback! Your support means the world to us! Thank you Nicole


VW
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Vince W.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/18/2025
10
Wonderful experience
They were amazing! The car garage provided top-notch service, with friendly staff and quick, efficient work. Highly recommend!
Tim W. from Gristmill Motors responded on 03/20/2025 12:24 PM

It sounds like we hit the jackpot with your experience! We're glad you found our team to be friendly and efficient—kind of like a well-oiled machine, but with a warmer touch. Your recommendation means a lot to us, and we're always here to keep things running smoothly. If you ever need anything else, don't hesitate to reach out. Happy driving!


KG
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Kelley G.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/10/2025
10
Great Service
Car was fixed in no time and at a very reasonable rate! Highly recommend Grist Mill Motors!
Tim W. from Gristmill Motors responded on 03/20/2025 12:24 PM

 Your recommendation is the highest compliment we could ask for. Thank you Kelly


BT
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Barbara T.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/23/2025
10
Professional
Have been using Grist Mill for years now. Tim always listens and when he can’t see or hear a noise I am concerned about- he doesn’t dismiss it. He takes time and goes further, usually wondering how I knew. I recommend Grist Mill.
Tim W. from Gristmill Motors responded on 02/28/2025 08:20 AM

Thank you Barbara much appreciated.


DB
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Dalton B.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/14/2025
10
Reliable and quick work
Reliable and quick work, good pricing and respectful staff
Tim W. from Gristmill Motors responded on 02/15/2025 06:47 AM

Thanks Dalton I appreciate it!


RC
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ROC Stone Development C.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/14/2025
10
Great service
Quick service
Tim W. from Gristmill Motors responded on 02/15/2025 06:48 AM

We're glad to hear you appreciated the quick service! At Gristmill Motors, we know that time is of the essence, and we aim to get you back on the road as swiftly as possible. If you ever need assistance again, you know where to find us!


CR
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Chad R.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/14/2024
10
Great experience, would go back
Tim did a great job. Would definitely go back
Tim W. from Gristmill Motors responded on 01/17/2025 05:10 AM

We appreciate you taking the time to share your experience! Thank you Chad.


CS
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Chris S.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/14/2024
10
Quick and easy
Awesome work, amazing staff, love the undercoating
Tim W. from Gristmill Motors responded on 01/17/2025 05:11 AM

We really appreciate your feedback about our awesome work and amazing staff. It’s always great to hear that the undercoating hit the mark! We aim to keep your vehicle looking good and rust-free. Thank you Chris.


CL
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Cynthia L.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/05/2024
9
Excellent service excellent price
I am a longtime customer of gristmill auto. I keep coming back because they always do a great job!!!
Tim W. from Gristmill Motors responded on 12/07/2024 08:45 AM

Cindy I appreciate your loyalty. 


CL
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Christopher L.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/05/2024
10
They fixed a problem other shops couldn't diagnose
Great work and expertise
Tim W. from Gristmill Motors responded on 12/07/2024 08:47 AM

Thank you Chris I appreciate it!


DS
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Daniel S.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/22/2024
10
Quick Quality Service with Integrity
Gristmill Motors does quality with and get you in quickly. They also won't try to upsell you in things you don't need and will let you know when other shops are trying to scam you.
Tim W. from Gristmill Motors responded on 11/23/2024 07:17 AM

Thank you Dan I appreciate it. We believe inquality service without the fluff. Your support means a lot as we continue to keep our customers informed and their vehicles running smoothly. If you ever need help in the future, you know where to find us!


DJ
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Dwayne J.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/02/2024
10
Undercoated
Great place
Tim W. from Gristmill Motors responded on 11/04/2024 11:28 AM

Thank you Dwayne appreciate it.


Displaying Review 1 - 15 of 50 in total
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