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SureCritic / Hammers Auto Service Shop Inc
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Hammers Auto Service Shop Inc

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(153 Reviews)
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Score Details

5 stars
96%
4 stars
1%
3 stars
<1%
2 stars
<1%
1 star
1%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average

Business Details

Categories
Contact
(608) 244-9090
Closing in 29 minutes
Business Hours

Business Hours

Mon
7:00 AM - 6:00 PM
Tue
7:00 AM - 6:00 PM
Wed
7:00 AM - 6:00 PM
Thu
7:00 AM - 6:00 PM
Fri
7:00 AM - 6:00 PM
Sat
closed
Sun
closed
* America/Adak
5321 Wood Dr Sun Prairie, WI 53590
Get Directions
Hammers Auto Service Shop Inc's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(153 Reviews)
Write a Review
Recent Reviews
JD
JORDAN D.
De Forest, WI
Chevrolet TrailBlazer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/25/2021
verified customerVerified Customer
very competent friendly honest service.
I had my vehicle in to another shop to have some work done and when I left my car would not shift out of 1st gear. That shop told me that I needed a new transmission and sent me to Hammer's. Hammer's took the time to ask me a few questions about the vehicles performance before the prior service and got to the diagnosis. They spent the time to trace the electrical lines to and around transmission and found a broken wire which ( amazingly and thankfully) was the culprit. Safe to say I have a new Top Shop in my toolbox. Will definitely recommend to my friends/neighbors
Recommended
Jessica H. from Hammers Auto Service Shop Inc responded on 06/30/2021 02:13 PM

Jordan, 

Thank you for letting us service your Chevy. Glad we could quickly find the repair. We appreciate your business! 

Sincerely, 
Nick & Jessica Hammer 

KJ
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KAINE J.
Madison, WI
Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/22/2021
verified customerVerified Customer
Neat dude.
My car may still be janky, but the overall service was nice.
Recommended
Jessica H. from Hammers Auto Service Shop Inc responded on 06/23/2021 07:33 AM

Kaine, 

We truly appreciate your business! 

Sincerely, 
Nick & Jessica Hammer 

DG
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DON G.
De Forest, WI
Volkswagen Jetta
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/22/2021
verified customerVerified Customer
Friendly and attentive
We were heading out of town and immediately noticed our vehicle shaking at anything over 55 mph. We pulled over and I began calling local shops and after several strikeouts we found Hammers who were already open and willing to work with us. We were in a vulnerable situation and Cullen (spelling?) and one other staff member were extremely assuring and friendly. The work was done in a timely and professional manner and I’ve found my new local mechanic I can trust.
Recommended
Jessica H. from Hammers Auto Service Shop Inc responded on 06/23/2021 07:33 AM

Don, 

Thank you for letting us service your Volkswagen. We are happy to be your trusted mechanics. Thank you for your business. 

Sincerely, 
Nick & Jessica Hammer 

LM
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LISA M.
Ford Focus
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/21/2021
verified customerVerified Customer
Friendly and professional
Very easy to contact via email and phone. Friendly, professional, knowledgeable and easy to work with. Will work on/fix exactly what you want them to.
Recommended
Jessica H. from Hammers Auto Service Shop Inc responded on 06/23/2021 07:31 AM

Lisa, 

Easy communication is key! Thank you for letting us service your Ford. We appreciate your business. 

Sincerely, 
Nick & Jessica Hammer 

PG
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PHILIP G.
Sun Prairie, WI
Ford Escape
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/21/2021
verified customerVerified Customer
Got in quick
They got me in quick,solved problem
Recommended
Jessica H. from Hammers Auto Service Shop Inc responded on 06/23/2021 07:29 AM

Philip, 

Thank you for your review, we appreciate your business. 

Sincerely, 
Nick & Jessica Hammer 

BR
BENJAMIN R.
Madison, WI
Chevrolet Cruze
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/21/2021
verified customerVerified Customer
Excellent service
Excellent service. Friendly helpful staff. My daughter-in-laws vehicle was done on time and the price was exactly as quoted. Great job Hammers! We’ll be back!
Recommended
Jessica H. from Hammers Auto Service Shop Inc responded on 06/23/2021 07:28 AM

Benjamin, 

Thank you for letting us service your daughter-in-laws Chevy! We appreciate your business. See you next time. 

Sincerely, 
Nick & Jessica Hammer 

CC
CHRIS C.
Madison, WI
Chevrolet Equinox
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/15/2021
verified customerVerified Customer
Another nail in the tire
Colin quickly was able to fit my wife's truck in, late the day. Gave me a fun loaner and had the tire repaired in about an hour. Always great service, everytime.
Chris
Recommended
Jessica H. from Hammers Auto Service Shop Inc responded on 06/23/2021 07:26 AM

Chris, 

Glad we could quickly repair your tire and get you a fun loaner! Thank you for your business. 

Sincerely, 
Nick & Jessica Hammer 

MM
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MICKEY M.
Sun Prairie, WI
Ford Explorer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/10/2021
verified customerVerified Customer
Honest friendly & great service
Collin is great to work with & Nick the owner is straight forward friendly & super fantastic
Recommended
Jessica H. from Hammers Auto Service Shop Inc responded on 06/23/2021 07:24 AM

Mickey, 

Thank you for letting us service your Ford! We agree, Collin is great! Thank you for your business. 

Sincerely, 
Nick & Jessica Hammer 

TB
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TIM B.
Madison, WI
Honda Odyssey
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/10/2021
verified customerVerified Customer
Awesome Service
Most Trustworthy Automotive Service Garage I’ve ever Used. Been with Guys since Opening. And, came to them b/c of Colin Formig.
Recommended
DM
DOUG M.
Madison, WI
Honda Pilot
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/08/2021
verified customerVerified Customer
Fast, fair, friendly, professional
Colin assessed my needs perfectly, price was market-fair, service punctual, and future needed repairs was discussed. Great place!
Recommended
Jessica H. from Hammers Auto Service Shop Inc responded on 06/23/2021 07:23 AM

Doug, 

Thank you for letting us service your Honda! We appreciate your business. 

Sincerely, 
Nick & Jessica Hammer 

Verified Customer
Sun Prairie, WI
Lincoln MKX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/07/2021
verified customerVerified Customer
Very customer service oriented
As always, Hammers were great to work with. We called this morning and they got our vehicle in and its fixed already.

Thanks!
Recommended
Jessica H. from Hammers Auto Service Shop Inc responded on 06/07/2021 10:15 AM

Glad we could get your tire repaired quickly! Thank you for your business. 

Sincerely, 
Nick & Jessica Hammer 

BK
gravatar
BRIAN K.
Sun Prairie, WI
Chevrolet Corvette
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/05/2021
verified customerVerified Customer
Awesome Experience
Dropped off my Corvette to have new brakes put on. Service was great. They knew to use OEM AC Delco parts without even asking. They sent me a text with their inspection of my car including pictures. They had to order a part so they kept my car overnight but they made sure to tell me they were keeping my car in the garage to keep it protected. Collin was helpful and Nick was the service technician. I will be going back when I am ready for new tires.
Recommended
Jessica H. from Hammers Auto Service Shop Inc responded on 06/07/2021 10:14 AM

Brian, 

Thank you for letting us do the brakes and service your Chevy Corvette. See you soon for your tires or any other auto repair need. We truly appreciate your business. 

Sincerely, 
Nick & Jessica Hammer 

CA
gravatar
CORY A.
Columbus, WI
GMC Yukon
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/29/2021
verified customerVerified Customer
Great service
Great service! Was able to get my truck in quickly and service manager kept me up to date and informed the entire time!
Recommended
Jessica H. from Hammers Auto Service Shop Inc responded on 06/07/2021 10:09 AM

Cory, 

Keeping our customers informed through the whole auto repair process is very important to us. Thank you for letting us service your GMC Yukon. We appreciate your business. 

Sincerely, 
Nick & Jessica Hammer 

TK
TJ K.
Endeavor, WI
Honda Civic Si
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/26/2021
verified customerVerified Customer
Excellent customer service
This is by far the best shop in the Madison/ Sun Prairie area. Great customer service and overall wonderful experience.
Recommended
Jessica H. from Hammers Auto Service Shop Inc responded on 06/07/2021 10:08 AM

TJ, 

Thank you for letting us service your Honda Civic. We appreciate your business. 

Sincerely, 
Nick & Jessica Hammer 

Verified Customer
Chicago, IL
Honda Fit
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/25/2021
verified customerVerified Customer
The customer service! Everything with a smile!
I walked in, not knowing this place at all. Was recommended by google. I was buying my first car and wanted it checked out by someone reliable. I’m so glad I walked in. Everything was done fast, efficiently and with a smile. And a bonus - they have a few cars to lend out if you need to do something while they are working.
When they were done, he explained everything to me seeing as I’m not a car person.
Definitely recommend this place!
Recommended
Jessica H. from Hammers Auto Service Shop Inc responded on 06/07/2021 09:57 AM

Customer service and clearly explaining what is going on with your Honda is very important to us. We are here for all of your automotive service and repair needs. Thank you for your business. 

Sincerely, 
Nick & Jessica Hammer

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