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Harris Automotive And Tire

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,364 Reviews)
92
Write a Review
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Score Details

5 stars
94%
4 stars
3%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
92
Net Promoter Score ®

Business Details

Categories
Tires, Car Maintenance, Auto Repair
Contact
(636) 327-4042
Closed
Business Hours

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
909 E Pearce Blvd Wentzville, MO 63385-1543
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Harris Automotive And Tire's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,364 Reviews)
Write a Review
Recent Reviews
TM
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Tammy M.
Troy, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/15/2025
10
Great Service with Integrity
They keep you informed as to how the repair is going and the cost. They stand behind their repairs, are honest, and affordable. So glad a friend suggested going to them.
TM
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Tammy M.
Troy, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/15/2025
10
Great Service with Integrity
They keep you informed as to how the repair is going and the cost. They stand behind their repairs, are honest, and affordable. So glad a friend suggested going to them.
EM
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Ernest M.
Lake Saint Louis, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/14/2025
10
Had to get some mechanical work and we were well pleased
Very knowledgeable about there work.
CG
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Cathy G.
Wentzville, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/13/2025
10
Excellent
Had to have my car towed and had them tow it to Harris automotive. They were excellent in taking care of the problem and keeping me updated on what was going on. This is a second time I've used him and I am very pleased with their service and their professionalism. I recommend them highly to anyone that needs auto repair
SR
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Sally R.
Lake Saint Louis, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/08/2025
10
Real Customer Service
These folks are honest and do what they say they’re going to do! Trust them with all three of our aging vehicles.
SP
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Sherry P.
Foristell, MO
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/05/2025
10
Oil tire change
Always do good job
RR
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Russ R.
O Fallon, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/31/2025
10
Brake job
I took my Car to Harris as I knew they would be honest and fair. Sure enough, I was right. They said front brakes were still ok, but rear rotars and pads should be replaced. Other shops would have tried for both front and rear.
GP
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George P.
Wentzville, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/29/2025
10
Prompt and thorough. Excellent communication.
Prompt and thorough. Excellent communication.
JL
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John L.
Wentzville, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/28/2025
10
SERVICE
You can get automotive work at lots of places, but SERVICE IS SOMETHING THAT IS LACKING, but not at HARRIS AUTOMOTIVE. Friendly people and great Service, thank you for still providing Great Customer SERVICE.
FM
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Frank M.
Wentzville, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/13/2024
10
We luv Harris
Our experience is Harris Automotive is very reputable, fair and honest service center.
KC
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KAREN C.
Wright City, MO
Honda Accord Cpe
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
07/03/2024
verified customerVerified Customer
5
Lacking in customer service follow through
I requested 2 different people to ensure my tires were inspected for wear. They kept my car all day to do an alignment and check Freon and didn’t check the tires until I said something a 3rd time when I picked up my car. I was told I would be called with an update that didn’t occur either. My car doesn’t seem any cooler after receiving Freon either. Andrew was the most helpful at pick up and checked tires and sent a quote.
DB
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DANIEL B.
Troy, MO
Honda CR-V
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/03/2024
verified customerVerified Customer
10
Another good service
Took my vehicle in to have some preventive maintenance done. As always, they have done an excellent job and communicated along the way. They even got done faster than I thought they could.
JW
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JIM W.
Wentzville, MO
Chevrolet Silverado 2500HD
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
06/30/2024
verified customerVerified Customer
0
Overcharged
Charged over $100 labor to change fuel filter. I have checked with other mechanics and that is insane. Also charged $75 diagnostics fed for coolant sensor when I told them it was needed. So, the fee was for telling me what I already knew. I had been a long time customer and even promoted Harris on social media for honesty, but no longer.
Manager from Harris Automotive And Tire responded on 07/01/2024 08:08 AM

Thank you for sharing your feedback. We strive to provide transparent and competitive pricing for all our services, and we regret to hear that your recent experience did not meet your expectations.

Regarding the labor charge for the fuel filter replacement, we understand your concern. Our pricing reflects not only the cost of labor but also factors such as the expertise of our technicians, the quality of parts used, and the warranty we provide on our services.

Regarding the diagnostic fee, we apologize for any miscommunication. Our diagnostic process involves a thorough examination to pinpoint the exact issue, even if the symptoms are known. This ensures we address all potential concerns and provide accurate recommendations for repair.

As a long-time customer, your satisfaction is incredibly important to us. We value your loyalty and the trust you have placed in us. Thank you for allowing Jordan to reach out and connect with you on this. Your feedback helps us improve our services, and we hope to regain your confidence in our shop.

RW
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RITA/SHAWN W.
Wentzville, MO
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/28/2024
verified customerVerified Customer
10
Service
Excellent and friendly
CS
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CHRIS S.
Lake Saint Louis, MO
Nissan Rogue
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/27/2024
verified customerVerified Customer
10
Excellent
Great job. I want to thank you for getting our Rogue in so quickly. I know how busy you are. Thank you so much
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