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Hayden Cars

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(45 Reviews)
76
Write a Review
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Score Details

5 stars
93%
4 stars
2%
3 stars
<1%
2 stars
2%
1 star
2%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
76
Net Promoter Score ®

Business Details

About

Hayden Cars is a locally owned used car dealership in Coeur d'Alene, Idaho. Hayden Cars is a locally owned used car dealership in Coeur d'Alene, Idaho.

Categories
Auto Maintenance, Auto Repair, Car Maintenance
Contact
(208) 772-9466
Visit Website
Closed
Business Hours

Business Hours

Mon
8:30 AM - 5:00 PM
Tue
8:30 AM - 5:00 PM
Wed
8:30 AM - 5:00 PM
Thu
8:30 AM - 5:00 PM
Fri
8:30 AM - 5:00 PM
Sat
closed
Sun
closed
* Pacific Time (Us & Canada)
100 W Prairie Ave Coeur d'Alene, ID 83835
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Hayden Cars' Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(45 Reviews)
Write a Review
Recent Reviews
JH
JASON H.
Subaru Impreza Sedan
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
03/18/2025
verified customerVerified Customer
0
Don't recommend
Started out a decent experience but quickly proved why you don't trust dealerships. I don't do reviews on business but this one left a bad taste in my mouth.
The Team from Hayden Cars responded on 03/18/2025 10:53 AM

Jason, we understand your frustration with our decision to terminate your employment with Hayden Cars LLC, however due to your performance, insubordination, attitude, lack of time management, and numerous misdiagnosis' the decision was made to allow you to find employment elsewhere. As a professional courtesy we are asking that you cease and desist from continuing to slander a business that made every effort to help you grow as a technician.

AH
Anita H.
Honda CR-V
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/26/2025
verified customerVerified Customer
8
O2 replaced
The new crew seem to be more knowledgeable and competent than previously. Chris carefully reviewed prior work records, Jason got the O2 sensor replaced and I didn't have to make a second appointment.
MN
MARILEE N.
Honda Accord
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/11/2025
verified customerVerified Customer
10
Beyond expectations.
The most efficient, courtesy/response I ever expected. They found a part for my 1991 Honda that appeared to be non existence by other people I contacted!
Can't say enough good about those at
Hayden auto.
MP
gravatar
Matthew P.
Dalton Gardens, ID
Honda Element
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/10/2025
verified customerVerified Customer
10
Hayden Cars is the best one stop shop around.
This place is awesome! They always have a great inventory of vehicles. They have the best auto repair and detail shop in the area!!
Verified Customer
Spokane, WA
Subaru Impreza
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/21/2025
verified customerVerified Customer
10
All Star Service Department
Hayden Cars' service department is awesome! These guys are super knowledgeable, friendly and very informative. Great team and nothing but positive things to say about them. Chris, Jason and Grant are exceptional at what they do.
LINDSAY
Jeep Grand Cherokee
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/08/2025
verified customerVerified Customer
10
Hayden Cars is great.
The guys at Hayden Cars are amazing. They were very buzy, but still took me in right away. The environment was comfortable and clean. They trouble shot my Jeep and worked with me on cost.
After leaving my Jeep had a small problem and Chris and the tech came to help me, right away.
I highly recommend Hayden Cars. I already have.
Verified Customer
Hayden, ID
GMC Sierra 1500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/06/2025
verified customerVerified Customer
10
Great service,
Chris, Grant and Jason are awesome!
DR
gravatar
Don R.
Hayden, ID
Jeep Grand Cherokee
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/09/2024
verified customerVerified Customer
10
A+
Did a thorough job , well done
The Team from Hayden Cars responded on 01/23/2025 12:15 PM

Don, thank you for your positive review on the services we provided you. We are very appreciative for the kind words and honest opinion. We are always glad to work on your vehicles and keep them in tip top condition for you. Thank you again and hope you have a great day!

GC
Gabe C.
Post Falls, ID
Chevrolet Suburban
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/07/2024
verified customerVerified Customer
10
These guys are legit!
Brandon and his team are always so kind, professional, and helpful. They get my car in and out and back on the road in no time. So thankful for all they do!
MM
Marry M.
Land Rover Discovery
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/25/2024
verified customerVerified Customer
3
This is the best service I have had my car.
I have complete confidence in their work ethic, their honesty and their commitment to thoroughly please the customer. Jacob is wonderful to work with and his service department is excellent.
BM
Brandon M.
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/29/2024
verified customerVerified Customer
10
Top notch service
I brought my 2001 f350 in for what I thought were some minor issues. Unfortunately some of these issues required substantial work. Jacob was in constant communication about the repairs and conscious of escalating cost associated. In the end we took a proactive approach to replacing normal wear items that could and would lead to additional repair down the road. I’m confident I’ll get another 20+ years of enjoyment driving my truck thanks to Hayden cars
KS
gravatar
Kye S.
Cheney, WA
Mazda Mazda3
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/24/2024
verified customerVerified Customer
10
Great service
Jacob in the service dept was very helpful and knowledgeable helped quote out repairs and got me in and out quickly. Even informed me that my car didn’t need the service another shop said it did. Plan to return for all my 120000 mile maintenance.
Verified Customer
Kia Optima
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/23/2024
verified customerVerified Customer
10
Excellent experience
Really appreciated being able to make an appointment getting to the dealership and having them get it in right away. Great customer service Jacob is a really nice guy.
Verified Customer
Spokane, WA
Hyundai Veloster
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
08/29/2024
verified customerVerified Customer
3
Below Average Service
Car had engine issues a week after the 3 month warranty expired. Warranty wouldnt cover the things that ended up needing replacing throughout the warranty, they would find loopholes to not fix it.
AB
Autumn B.
Chevrolet Tahoe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/26/2024
verified customerVerified Customer
10
5 Star all around
Always 5 star service and quality
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