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SureCritic / Hector's Auto Repair
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Hector's Auto Repair

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(299 Reviews)
96
Write a Review
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Score Details

5 stars
97%
4 stars
2%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
96
Net Promoter Score ®

Business Details

Categories
Contact
(847) 272-5040
Closed
Business Hours

Business Hours

Mon
7:00 AM - 4:00 PM
Tue
7:00 AM - 4:00 PM
Wed
7:00 AM - 4:00 PM
Thu
7:00 AM - 4:00 PM
Fri
7:00 AM - 4:00 PM
Sat
8:00 AM - 2:00 PM
Sun
closed
* Central Time (Us & Canada)
805 Waukegan Rd Northbrook, IL 60062
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Hector's Auto Repair's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(299 Reviews)
Write a Review
Recent Reviews
FB
FAYE B.
Subaru Outback
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/22/2025
verified customerVerified Customer
10
Great service and experience
Great experience. Very thorough. Explained everything. Great service
JM
JAMES M.
Highland Park, IL
Jaguar XJ6
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/22/2025
verified customerVerified Customer
10
Knowledgeable straightforward and fair.
I've been coming here for years never had a problem with the service here good people.
Verified Customer
Northbrook, IL
Honda Accord Coupe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/19/2025
verified customerVerified Customer
10
Maintenance and repairs
I trust the mechanics 100%
Verified Customer
Ford Explorer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/19/2025
verified customerVerified Customer
9
Quick and the right price.
Fast and good service
SG
STEVE G.
Glenview, IL
Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/18/2025
verified customerVerified Customer
10
Brake service
First time here. Very friendly-fast and honest service.
Will return for future service.
PL
PATTY L.
Lexus RX 450h
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/17/2025
verified customerVerified Customer
10
Oil change and new tires
John at Hector’s is great !! Super to work with and very accommodating.
Verified Customer
Jeep Grand Cherokee
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/13/2025
verified customerVerified Customer
10
Great Service
Appreciated the honesty, good work and fair price! Will recommend.
Verified Customer
Acura RDX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/10/2025
verified customerVerified Customer
10
Alternator repair
Very friendly staff. Work was done quick and the quote for the job was very fair.
TC
THERESA C.
Northbrook, IL
Honda Accord Coupe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/10/2025
verified customerVerified Customer
10
Knowledgeable and fair
I have taken my vehicle to Hector's Auto Repair for years. Whether the service is as simple as an oil change or as complex as a 60K mile check up, Hector and John take the time to explain the work performed. They are auto repair experts and men of integrity. I confidently refer others to them.
JL
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JAMES L.
Northbrook, IL
Mercury Grand Marquis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/09/2025
verified customerVerified Customer
10
2002 mercury grand marquis repairs
i was going on a fishing trip up north...i stopped in to see if Hectors auto could service my car before the 400 mile trip...i had been smelling anti freeze coolant for a while...turns out it needed the water pump to be replaced...i highly recommend Hectors for mechanical repairs... the last four times i got my car taken care of i found Hectors never let me down...when you find an auto mechanic that you trust...stay with him!!!...i feel like i should tell you this...its important to find the right mechanic...Hectors is honest and prices are also excellent...next time you need automobile repairs/service...try Hectors...you will be happy you did...
BC
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BARBARA C.
Northbrook, IL
Honda CR-V
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/07/2025
verified customerVerified Customer
10
Honest Auto Mechanic
I am so relieved I finally found an honest auto repair shop. Everyone is friendly and knowledgeable. I have never experienced an unexpected up charge at Hector’s. I feel confident to recommend them.
Hector G. from Hector's Auto Repair responded on 03/08/2025 06:11 AM

THANK YOU SO MUCH FOR CHOOSING HECTOR'S AUTO. 
ITS ALWAYS A PLEASURE TO GIVE YOU OUR BEST SERVICE.

GW
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GEORGE W.
Northbrook, IL
Honda Passport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/07/2025
verified customerVerified Customer
10
Tire repair
I had a leak in one of my tires. They were able to get me right in and I was on my way in 15 min.
Hector G. from Hector's Auto Repair responded on 03/08/2025 06:12 AM

ALWAYS HAPPY TO HELP YOU MR. WOJTAN.
THANKS FOR CHOOSING HECTOR'S AUTO.

BM
BARRY M.
Jeep Grand Cherokee
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/07/2025
verified customerVerified Customer
10
The best in the biz!
I always have a wonderful experience with Hector’s Auto Repair. For years, they have provided dependable, honest service for my wife and I. In fact, it’s the only auto shop she’s comfortable going to because they don’t treat her like a mark. They only fix what’s necessary and always offer transparent recommendations, unlike dealerships. They are quick, efficient, and charge very fair prices. Highly recommend!
Hector G. from Hector's Auto Repair responded on 03/08/2025 06:14 AM

THANKS A LOT FOR THE GREAT REVIEW BARRY. OUR TEAM IS ALWAYS HAPPY TO HELP OUT IN ANYTHING YOU NEED WE REALLY APPRICIATE YOU GUYYS COMING TO HECTOR'S AUTO.

Verified Customer
Honda Pilot
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/07/2025
verified customerVerified Customer
10
Honda Timing Belt
Hector’s Auto Repair did a great job on my Hondas 105k maintenance. They were extremely helpful and did a great job at an extremely fair price. I would definitely recommend this shop for all your auto repair needs.
Hector G. from Hector's Auto Repair responded on 03/08/2025 06:15 AM

THANK YOU SO MUCH FOR TRUSTING HECTOR'S AUTO. 

EO
ERIC O.
Tesla Model Y
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/07/2025
verified customerVerified Customer
10
Thank you John and Hector
Very appreciative John thank you
Hector G. from Hector's Auto Repair responded on 03/08/2025 06:16 AM

THANK YOU ERIC FOR COMING TO HECTOR'S AUTO.

Displaying Review 1 - 15 of 299 in total
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