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SureCritic / Hyundai Dealer / Herb Chambers Hyundai Westborough
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Herb Chambers Hyundai Westborough

Average Score
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(393 Reviews)
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Score Details

5 stars
77%
4 stars
14%
3 stars
4%
2 stars
1%
1 star
2%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5
Original Review
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
2
Total ReScores™
2.5
ReScore™ Average

Business Details

About

Herb Chambers Hyundai Westborough in Westborough, MA. is here to ensure your Hyundai vehicle runs well for the road ahead. Herb Chambers Hyundai Westborough in Westborough, MA. is here to ensure your Hyundai vehicle runs well for the road ahead.

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(508) 870-3100
Closed
Business Hours

Business Hours

Mon
7:00 AM - 6:00 PM
Tue
7:00 AM - 6:00 PM
Wed
7:00 AM - 6:00 PM
Thu
7:00 AM - 6:00 PM
Fri
7:00 AM - 6:00 PM
Sat
7:00 AM - 4:00 PM
Sun
closed
* Eastern Time (Us & Canada)
75 Otis Street Westborough, MA 01581
Get Directions
Herb Chambers Hyundai Westborough's Reviews
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(393 Reviews)
Write a Review
Recent Reviews
BB
gravatar
Barbara B.
Worcester, MA
2013 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/10/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Brakes & Oil Change
Was satisfied with the workmanship and friendliness of employees.
Recommended
Kevin Z., Service Manager from Herb Chambers Hyundai Westborough responded on 04/21/2017 05:16 AM

Barbara

I just wanted to write back, thank you for taking the time to fill out the survey. Glad we were able to provide Excellent service.

Again, Thank you for coming in for service and taking the time to fill out the survey.

Kevin Zarrella
Service Manager
508-870-3100
Verified Customer
Shrewsbury, MA
2012 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/07/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Service
Professional and timely
Recommended
Kevin Z., Service Manager from Herb Chambers Hyundai Westborough responded on 04/21/2017 05:17 AM

I just wanted to write back, thank you for taking the time to fill out the survey. Glad we were able to provide Excellent service.

Again, Thank you for coming in for service and taking the time to fill out the survey.

Kevin Zarrella
Service Manager
508-870-3100
Verified Customer
Westborough, MA
2016 Hyundai Elantra Gt
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/07/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
OK
OK
Recommended
Kevin Z., Service Manager from Herb Chambers Hyundai Westborough responded on 04/21/2017 05:17 AM

I just wanted to write back, thank you for taking the time to fill out the survey. Glad we were able to provide Excellent service.

Again, Thank you for coming in for service and taking the time to fill out the survey.

Kevin Zarrella
Service Manager
508-870-3100
DW
gravatar
Diane W.
Southborough, MA
2012 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/07/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
.
.
Recommended
Kevin Z., Service Manager from Herb Chambers Hyundai Westborough responded on 04/21/2017 05:17 AM

Diane

I just wanted to write back, thank you for taking the time to fill out the survey. Glad we were able to provide Excellent service.

Again, Thank you for coming in for service and taking the time to fill out the survey.

Kevin Zarrella
Service Manager
508-870-3100
JC
gravatar
Joshua C.
Ayer, MA
2013 Hyundai Sonata
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/06/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Good quality business
Emad was very helpful in helping me choose a car. Overall was very satisfied with my experience. All of the staff were friendly and helpful as well.
Recommended
Kevin Z., Service Manager from Herb Chambers Hyundai Westborough responded on 04/21/2017 05:19 AM

Joshua

I just wanted to write back, thank you for taking the time to fill out the survey. Glad we were able to provide Excellent service.

Again, Thank you for coming in for service and taking the time to fill out the survey.

Kevin Zarrella
Service Manager
508-870-3100
Verified Customer
Northborough, MA
2013 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/05/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great customer service!
I am always satisfied with their services.
Recommended
Kevin Z., Service Manager from Herb Chambers Hyundai Westborough responded on 04/21/2017 05:18 AM

I just wanted to write back, thank you for taking the time to fill out the survey. Glad we were able to provide Excellent service.

Again, Thank you for coming in for service and taking the time to fill out the survey.

Kevin Zarrella
Service Manager
508-870-3100
PM
gravatar
Paria M.
Worcester, MA
2012 Hyundai Sonata
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/04/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Good service
The provided a good service.
Recommended
Kevin Z., Service Manager from Herb Chambers Hyundai Westborough responded on 04/04/2017 11:06 AM

Paria,

I just wanted to write back, thank you for taking the time to fill out the survey. Glad we were able to provide Excellent service.

Again, Thank you for coming in for service and taking the time to fill out the survey.

Best,

Kevin Zarrella
Service Manager
508-870-3100
AS
gravatar
Alan S.
Shrewsbury, MA
2012 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/29/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
everyone ar very freindly and helpful
yes
Recommended
Kevin Z., Service Manager from Herb Chambers Hyundai Westborough responded on 03/30/2017 06:10 AM

Alan,


I just wanted to write back, thank you for taking the time to fill out the survey. Glad we were able to provide Excellent service.

Again, Thank you for coming in for service and taking the time to fill out the survey.

Best,

Kevin Zarrella
Service Manager
508-870-3100
JG
gravatar
Jean G.
Leominster, MA
2012 Hyundai Elantra To
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/28/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Fantastic Service Department
Because of the great service I have received at this dealership I definitely will be purchasing my next vehicle from them.
Recommended
Kevin Z., Service Manager from Herb Chambers Hyundai Westborough responded on 03/30/2017 06:10 AM

Jean,

I just wanted to write back, thank you for taking the time to fill out the survey. Glad we were able to provide Excellent service.

Again, Thank you for coming in for service and taking the time to fill out the survey.

Best,

Kevin Zarrella
Service Manager
508-870-3100
EF
gravatar
Edward F.
Worcester, MA
2013 Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/27/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Oil change, new battery
No comments
Recommended
Kevin Z., Service Manager from Herb Chambers Hyundai Westborough responded on 03/30/2017 06:09 AM

Edward,

I just wanted to write back, thank you for taking the time to fill out the survey. Glad we were able to provide Excellent service.

Again, Thank you for coming in for service and taking the time to fill out the survey.

Best,

Kevin Zarrella
Service Manager
508-870-3100
Verified Customer
Shrewsbury, MA
2017 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/26/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Excellent service
Efficient, friendly, comfortable atmosphere while waiting
Recommended
Kevin Z., Service Manager from Herb Chambers Hyundai Westborough responded on 03/30/2017 06:10 AM

I just wanted to write back, thank you for taking the time to fill out the survey. Glad we were able to provide Excellent service.

Again, Thank you for coming in for service and taking the time to fill out the survey.

Best,

Kevin Zarrella
Service Manager
508-870-3100
CN
gravatar
Christine N.
Southborough, MA
2012 Hyundai Azera
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/22/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Thanks for helping me take good care of my beloved 2012 Azera!
Every visit has been a good experience! Quick, easy and a great value (especially with those coupons!)
Recommended
Kevin Z., Service Manager from Herb Chambers Hyundai Westborough responded on 03/24/2017 06:20 AM

Christine,

I just wanted to write back, thank you for taking the time to fill out the survey. Glad we were able to provide Excellent service.

Again, Thank you for coming in for service and taking the time to fill out the survey.

Best,

Kevin Zarrella
Service Manager
508-870-3100
GP
gravatar
George P.
2015 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/22/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
No review
Do not waste my time with these reviews.
Recommended
Kevin Z., Service Manager from Herb Chambers Hyundai Westborough responded on 03/30/2017 06:10 AM

George,

I just wanted to write back, thank you for taking the time to fill out the survey. Glad we were able to provide Excellent service.

Again, Thank you for coming in for service and taking the time to fill out the survey.

Kevin Zarrella
Service Manager
508-870-3100
PT
gravatar
Patrick T.
Grafton, MA
2016 Hyundai Sonata
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/22/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Great Service
Great Service as always!!! Keep up the good work !!!
Recommended
Kevin Z., Service Manager from Herb Chambers Hyundai Westborough responded on 03/24/2017 06:16 AM

Patrick,

I just wanted to write back, thank you for taking the time to fill out the survey. Glad we were able to provide Excellent service.

Again, Thank you for coming in for service and taking the time to fill out the survey.

Kevin Zarrella
Service Manager
508-870-3100
Verified Customer
Sutton, MA
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/21/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
clean, fast and friendly
great customer service
Recommended
Kevin Z., Service Manager from Herb Chambers Hyundai Westborough responded on 03/30/2017 06:11 AM


I just wanted to write back, thank you for taking the time to fill out the survey. Glad we were able to provide Excellent service.

Again, Thank you for coming in for service and taking the time to fill out the survey.

Best,

Kevin Zarrella
Service Manager
508-870-3100
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