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Hetrick's Service LLC

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(85 Reviews)
100
Write a Review
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Score Details

5 stars
97%
4 stars
2%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
100
Net Promoter Score ®

Business Details

About

Here at Hetrick's Service LLC we understand what makes customer service truly outstanding. You will feel the difference exceptional customer care makes when you work with us. We know auto repair in Pittsburgh offers you lots of choices, and we aim to provide the kind of caring customer service that will bring you back Here at Hetrick's Service LLC we understand what makes customer service truly outstanding. You will feel the difference exceptional customer care makes when you work with us. We know auto repair in Pittsburgh offers you lots of choices, and we aim to provide the kind of caring customer service that will bring you back

Categories
Oil Change, Auto Repair, Car Maintenance
Contact
(412) 561-9813
Closed
Business Hours

Business Hours

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
820 Sleepy Hollow Rd Pittsburgh, PA 15234
Get Directions
Hetrick's Service LLC's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(85 Reviews)
Write a Review
Recent Reviews
LM
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Laura M.
Pittsburgh, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/24/2022
10
Great service
Brought in our cars for state inspections after moving and will definitely be back for any other service we need! Karl and his team were fast, good, and friendly.
KD
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K D.
Charlottesville, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/04/2021
10
speedy, friendly, accommodating service
Service station was able to take me right away and fix my problem right away and at a very reasonable price. Friendly and personable, too. Recommended!
WT
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William T.
Pittsburgh, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/19/2021
10
Amazing Service, Trustworthy
Amazing service, everything was fast, smooth, and very affordable. Karl was amazing, and took hours out of his evenings to drive my car in order to run fuel system cleaner through everything. This let me pass emissions, and saved me at least a grand, as I fully expected to need to replace expensive parts after bringing my car into other mechanics previously.

A month later, with all of the new work done on my car, I am insanely happy with what was done and how my car runs. I will be coming back as long as I live in the area.
RL
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R L.
Pittsburgh, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/20/2021
New Appreciation
I have a new appreciation and awareness for HONEST auto mechanics! I was unaware of the amount of precision and time it takes to change brakes and rotors! I had the opportunity to observe Karl in action and he gives a new name to an honest and precise auto mechanic! Schedule an appointment and see for yourself!
Recommended
JD
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Jim D.
Bruceton Mills, WV
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/27/2021
Great Service . Honest Work. No frills !
Moved to West Virginia recently.

Will not take my car anywhere else. Know I will get what needs to be done. Nothing more!
Recommended
TZ
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Tina Z.
Pittsburgh, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/16/2020
Friendly staff.
Karl is an awesome mechanic & does whatever it takes.
Recommended
JH
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JD H.
Pittsburgh, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/22/2020
Great Customer service
Karl was one of the most accommodating people I’ve ever dealt with. He took what could have been a days long hassle into a one day fix. He was clear about the work he was doing, honest about the pricing, and he stayed late to make sure he got the job done in time for me to make it to work. An awesome guy, and an even better shop. Highly recommended
Recommended
RA
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Reid A.
Bethel Park, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/13/2019
Amazing Service, honest man
I have an older car and it has needed a lot of maintenance lately. I have replaced my brake pads, rotors and parking brake — along with some engine trouble all in the last year.

Karl was nothing short of spectacular. He took the time to explain the situation and what my options were, and he has gave me great advice for improving the longevity of my vehicle.

I highly recommend using Hetricks Autobody I know I will be coming back — but hopefully not too soon!!
Recommended
LF
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Larry F.
Pittsburgh, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/12/2019
Same Day Fix
What can I say about Karl? He’s been inspecting my car for years. He never over-sells me. He keeps me informed. Tells me what it needs and why it needs it. Recently I had an emergency situation and explained to him I needed the car for work the next day. I had it back the same afternoon. He was busy but maneuvered to fit me in. He’s earned my loyalty!
Recommended
JD
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Jim D.
Pittsburgh, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/19/2019
Honest !!!
Best reliable, honest mechanic in South Hills. Been going there for years.

HIGHLY RECOMMENDED
Recommended
JK
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John K.
Pittsburgh, PA
Chevrolet Colorado
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/02/2019
verified customerVerified Customer
Hetricks
Hetrick’s has taken care of my vehicles for 20+ years and I can’t recommend them highly enough...professional, personable and always honest and reliable...good people doing great work
Recommended
BB
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Bob B.
Pittsburgh, PA
BMW 3 Series
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/09/2019
verified customerVerified Customer
Good people working hard for you
Hetrick's has gone thru a renovation, renewal, Hetrick's 2.0, if you will. Good people will take care of you. Won't try to rip you off. I have 3 cars and they all go to Hetrick's. Can't say enough about their service. Good place. Good people. Go there!
Recommended
AB
Al B.
Pittsburgh, PA
Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/06/2019
verified customerVerified Customer
Category: Service
Al said he calls in or goes online and tells them what he needs. They give a time to be there and they take care of the problem. The business is extremely reasonable and Carl really knows what he's talking about. They don't mislead.
Recommended
CD
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CHRIS D.
Clairton, PA
Ford Ranger
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/23/2019
verified customerVerified Customer
The price was good and the vehicle works well.
They communicated with me well with no surprises. They were open and honest. And the work was done in a timely manner.
Recommended
LJ
Linda J.
Pittsburgh, PA
Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/19/2019
verified customerVerified Customer
Category: Service
Linda said she is always happy with the service. She also said that Harold, the owner, checks her vehicle to determine if anything should be worked on and how much longer it would take to be replaced.
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