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Hi Tech Auto Repair

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,266 Reviews)
97
Write a Review
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Score Details

5 stars
95%
4 stars
3%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
97
Net Promoter Score ®

Business Details

Categories
Contact
(978) 281-4909
Open
Business Hours

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 12:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
5 Pond Rd Gloucester, MA 01930-1834
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Hi Tech Auto Repair's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,266 Reviews)
Write a Review
Recent Reviews
JD
JOE D.
Kia Sedona
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/28/2025
verified customerVerified Customer
10
vehicle computer control system malfunction
Was recommended by other local mechanics to try Hi Tech for my malfunctioning BCM and vehicle systems control. I wanted to avoid going out of town, as that required a tow ect...They agreed to take a look and then recommended bringing it to the dealer as it seems to need reprogramming after the possible replacement of the BCM. We all knew this might be the case but it was worth the try. They charged me for an hour of diagnostic labor which was totally fair and provided a summary of the findings for me to relay to the dealer.
FR
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FELICIA R.
Gloucester, MA
Honda CR-V
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/21/2025
verified customerVerified Customer
10
Everything was great!! Very happy!!
Everything was great!! Very happy!!
JF
Jeff F.
Gloucester, MA
Chevrolet Traverse
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/21/2025
verified customerVerified Customer
Category: Service
Jeff said they are precise, honest, and give all the information he needs to make a good decision.
Recommended
BC
Brian C.
Massachusetts
Ford F-350 Super Duty
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/19/2025
verified customerVerified Customer
Category: Service
Brian said they are fair priced and very professional.
Recommended
HK
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HOWIE K.
Rockport, MA
Ford Edge
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/18/2025
verified customerVerified Customer
10
Always Great Service
The Hi Tech guys consistently provide excellent service in both big jobs or routine maintenance. That's why I have been a customer of theirs for 35 years.
TS
TOM S.
Nissan Xterra
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/18/2025
verified customerVerified Customer
9
Good service, fair price
Very nice great work
GM
GEOFF M.
Rockport, MA
Honda Pilot
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/14/2025
verified customerVerified Customer
10
Honda pilot 2015
Always excellent timely quality work
JM
J M.
Gloucester, MA
Audi Q5
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/13/2025
verified customerVerified Customer
10
Audi q5
The guys at High Tech were great! Promised car before week’s end, I had it on Thursday afternoon. Early! She. Does that happen?

Thanks for great service and turnaround!
LF
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LAURI F.
Gloucester, MA
Toyota Sienna
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/11/2025
verified customerVerified Customer
10
Great service.
Friendly, professional and fair.
LH
LAURIE H.
Rockport, MA
Honda CR-V
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/05/2025
verified customerVerified Customer
10
Summary of my satisfaction with repair
The service i received at High Tech Auto was superb. Because of a time crunch, Mark even found an earlier spot for me. Both issues were resolved in the estimated time and I am back in the driver’s seat! Well done, High Tech and Mark!
MN
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MARY N.
Rockport, MA
Honda CR-V
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/02/2025
verified customerVerified Customer
10
#One for me is that I trust them to treat me honestly and fairly.
I have been going to Hi Tech for years and they have always treated me with respect and honesty. They have kept my old cars running in tip top shape. I highly recommend them, especially for women who are not savvy about car maintenance. They have fair prices and do quick and efficient work. Thank you gentlemen.
MM
MJ M.
Gloucester, MA
FIAT 500L
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/26/2025
verified customerVerified Customer
10
Fiat Latch Release for Hood.
Happy withe work. Fiat has weird inventory systems (I've had other instances) so it took awhile to get the right part. Installation was quick once the correct part was procured. Will go back for other services.
Verified Customer
Gloucester, MA
Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/26/2025
verified customerVerified Customer
10
Quick and efficent
Great friendly service quick turnaround time. Good prices would highly recommend.!!!
KG
Kevin G.
Gloucester, MA
Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/25/2025
verified customerVerified Customer
Category: Service
Kevin stated they speak to their customers on a high level of understanding regarding their vehicles. He appreciates that.
Recommended
OM
OINE M.
Gloucester, MA
BMW 4 Series
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/24/2025
verified customerVerified Customer
10
Great place to do business
Professional , well run business with top notch customer service
Displaying Review 1 - 15 of 1267 in total
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