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Hillsboro Village Auto Service

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,126 Reviews)
90
Write a Review
Schedule Appointment

Score Details

5 stars
93%
4 stars
3%
3 stars
1%
2 stars
<1%
1 star
1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
Original Review
Overall Rating 1.2/5Overall Rating 1.2/5Overall Rating 1.2/5Overall Rating 1.2/5Overall Rating 1.2/5
4
Total ReScores™
4.5
ReScore™ Average
90
Net Promoter Score ®

Business Details

About

Hillsboro Village Auto Service has been serving Nashville Area for 20 years. We are AAA recommended, ASE certified mechanics, offering free loaner vehicles, shuttle service, and a 4yr / 48k Warranty. Hillsboro Village Auto Service has been serving Nashville Area for 20 years. We are AAA recommended, ASE certified mechanics, offering free loaner vehicles, shuttle service, and a 4yr / 48k Warranty.

Categories
Auto Repair, Car Maintenance, Repair Shop
Contact
(615) 298-2079
Visit Website
Closed
Business Hours

Business Hours

Mon
7:30 AM - 5:00 PM
Tue
7:30 AM - 5:00 PM
Wed
7:30 AM - 5:00 PM
Thu
7:30 AM - 5:00 PM
Fri
7:30 AM - 5:00 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
1820 21st Ave S Nashville, TN 37212
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Hillsboro Village Auto Service's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,126 Reviews)
Write a Review
Recent Reviews
AH
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Alex H.
Nashville, TN
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/27/2025
verified customerVerified Customer
10
Quick Service, Clear Communication
I had multiple people recommend Hillsboro Village Auto to handle the maintenance and service for my 2020 Ford F-150. I’m happy to say that I’ll now recommend them, as well. Look forward to bringing my truck back the next time I need a tune up.
Verified Customer
Nashville, TN
Dodge Journey
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/16/2025
verified customerVerified Customer
10
Quick Service
Excellent customer service
SJ
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Stan J.
Nashville, TN
INFINITI G37 Coupe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/09/2025
verified customerVerified Customer
10
Always a good experience
Accurate analysis, timely repair, cost conscious. Great communication
LT
Laura T.
Nashville, TN
Honda CR-V
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/04/2025
verified customerVerified Customer
10
Epitome of service
I am new to Nashville and my car broke down. In five minutes Brett told me to come on down. It was new years and he stayed to take my car in. And ordered parts for alternator battery and drive belts. He repaired my car the same day. He was honest thorough and so committed to helping and his craft
BC
Bart C.
Saint Albans, MO
Cadillac Escalade
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/01/2025
verified customerVerified Customer
10
Honest and fair
In from out of town, they quickly got me in during the holiday. They communicated the issues well and were timely in their diagnosis and resolution.
JC
Jon C.
Nashville, TN
Jeep Wrangler
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/24/2024
verified customerVerified Customer
10
Wonderful!
They were about to close, but they stayed and fixed my tire. Very nice!
Verified Customer
Nashville, TN
Chevrolet Spark
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/17/2024
verified customerVerified Customer
10
Helpful
The owner was very kind and helpful in working on my car and explaining the issues. I felt that they are a honest business and put the customer first!
Verified Customer
Franklin, TN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/06/2024
verified customerVerified Customer
10
prompt response and diagnosis and repaired within 24 hours!
I have a old truck and Brent diagnosed the problem and had it repaired in 24 hours ...amazing
CM
Cheryl M.
Vienna, VA
Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/02/2024
verified customerVerified Customer
10
Super kind and knowledgeable staff
Thank you so much for saving us today. Driving 10 hours back to VA and realized our headlight was out. Hillsboro Village Auto got us in and fixed really fast this morning and we are so grateful! You guys are awesome!!
RW
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Rachel W.
Nashville, TN
Subaru Outback
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/25/2024
verified customerVerified Customer
10
Honest, quality service
The shop was able to fit me in day of to diagnose my acute vehicle issues. Even though the team was not able to fix my vehicle, I was given thorough explanation of issues and how best to resolve it.
CM
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Connie M.
Nashville, TN
Toyota Tacoma
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/16/2024
verified customerVerified Customer
10
Fast, fair and friendly
The Hillsboro Village neighborhood is so fortunate to have Brent and his team to keep things rolling. I first met Brent through my sister in the 90s, she loved old BMWs and he knew how to keep them going. I have trusted his work since then and never been disappointed. A Nashville treasure.
Verified Customer
Nashville, TN
Ford Crown Victoria
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/06/2024
verified customerVerified Customer
10
Customer Servicr
The staff is friendly, professional and responsive. The information received about the recommended repair was explained in detail.
DG
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Don G.
Nashville, TN
GMC Acadia
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/22/2024
verified customerVerified Customer
10
replace window wiper
Fast, complete
MH
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Marty H.
Nashville, TN
Ford Ranger
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/12/2024
verified customerVerified Customer
10
First class. Every time!
I am a longtime repeat customer. Excellent customer service!
NC
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Nellie C.
Nashville, TN
Ford Crown Victoria
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/27/2023
verified customerVerified Customer
10
Execellent
I have been a customer for many years. The staff consistently offers friendly, honest, and efficient quality services. I never hesitate to recommend them to others because they always deliver.
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