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Hillside Auto Repair

Average Score
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(38 Reviews)
-100
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
-100
Net Promoter Score ®

Business Details

Contact
(636) 240-1050

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
400 Church Street O Fallon, MO 63366
Hillside Auto Repair's Reviews
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(38 Reviews)

GB
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Gary B.
Lake Saint Louis, MO
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
11/10/2023
0
Heating Repair
I asked, "Can you work on a 2001 Audi TT?". The manager said "Yes.". Told them that I have no heat. They said that they could fix it. Gave me a $800 diagnosis fix. Told them to go ahead. They said the thermostat wasn't working. They said the replacement should fix it. They did the work and then told me, "You might need a $1500 replacement of the heating core.". They said drive it and see if you get heat. For $800, I'm getting lukewarm heat. They misdiagnosed the problem and I've paid $800 for lukewarm heat. They took no responsibility for this set of events. If they had told me," It's going to cost $800 but you may not have a fix" before I approved the service, I would have never authorized the service. I'll just deal with Audi Creve Coeur. At least they take responsibility for their actions.

ER
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Emily R.
O Fallon, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/12/2019
Hillside Auto
They are all professionals and treats each customer with respect and care. Their workmanship and prices are great as well.
Recommended

DH
Dave H.
O'Fallon, MO
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/17/2014
verified customerVerified Customer
Category: Service
Dave said the business is fair and he appreciated them working on his vehicle on a Saturday. Unfortunately, the vehicle was not ready when he arrived. He would have liked the business to call him and inform him of the delay.
Recommended

JL
Jeremy L.
Russellville, MO
Ford Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/17/2014
verified customerVerified Customer
Category: Service
Jeremy said this business got him in and out. A courtesy check was done and he was informed of anything he might need done in the future.
Recommended

DT
Dave T.
O'Fallon, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/14/2014
verified customerVerified Customer
Category: Service
Dave said Ken at this business always treats him fairly.
Recommended

BW
Bill W.
O'Fallon, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/10/2014
verified customerVerified Customer
Category: Service
Bill said they were really good and had his vehicle ready on time.
Recommended

WH
Will H.
O'Fallon, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/08/2014
verified customerVerified Customer
Category: Service
Will said this business provides excellent customer service and perform quality work.
Recommended

FH
Fran H.
O'Fallon, MO
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/08/2014
verified customerVerified Customer
Category: Service
Fran said the business is close, convenient and the staff are personable.
Recommended

MS
Matt S.
St. Peters, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/08/2014
verified customerVerified Customer
Category: Service
Matt said they were good folks and they did a very good job.
Recommended

GS
Gus S.
O'Fallon, MO
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
05/08/2014
verified customerVerified Customer
Category: Service
Gus said they were good but the labor cost was high.
Recommended

DB
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DINO B.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/04/2014
verified customerVerified Customer
Customer Service
Honest, Knowledgeable (Expertise), Trustworthy. Great place, the only place I will take my vehicles hands down!
Recommended

MM
Mark M.
St. Peters, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/03/2014
verified customerVerified Customer
Category: Service
Mark said this business did a good job. The staff was friendly and knowledgeable.
Recommended

KA
gravatar
KEVIN A.
Chevrolet Cutaway
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/02/2014
verified customerVerified Customer
explain things so know what had to done now
I thought Derek was very professional explain things to me so I can understand what needs to be fixed right now what could wait and why.
Recommended

CD
Catherine D.
O'Fallon, MO
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/17/2014
verified customerVerified Customer
Category: Service
Catherine said the service was good, but more expensive than expected.
Recommended

NL
Nick L.
Valley Park, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/16/2014
verified customerVerified Customer
Category: Service
Nick said the work was good, they are honest and trustworthy.
Recommended

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