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Hix Auto

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(568 Reviews)
94
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
94
Net Promoter Score ®

Business Details

About

For complete auto repair on both domestic and foreign vehicles, Hix Auto & Tire is the most respected and trusted source in Temple, as well as surrounding areas.

Founded in 2009, we are a family-owned company that takes great pride in serving the community. Whether performing auto repair or fixing or replacing tires, we are the most
For complete auto repair on both domestic and foreign vehicles, Hix Auto & Tire is the most respected and trusted source in Temple, as well as surrounding areas.

Founded in 2009, we are a family-owned company that takes great pride in serving the community. Whether performing auto repair or fixing or replacing tires, we are the most trusted source in Temple.
...more

Categories
Auto Maintenance, Auto Repair, Car Maintenance
Contact
(254) 773-5030

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 3:00 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
2912 West Avenue K Temple, TX 76504
Hix Auto's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(568 Reviews)

WF
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WILLIAM F.
Belton, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/16/2025
verified customerVerified Customer
10
Outstanding customer care
Outstanding and honest customer care

CC
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CARLOS C.
Temple, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/13/2025
verified customerVerified Customer
10
Warranty work
As usual, John Hix was more than accommodating in his approach to provide satisfaction to my vehicle’s needs. He replaced a part that was still under warranty with minimal discomfort to me. Identified the problem, ordered the part, set me up with an appointment, and had it done in one day. It is hard to find this kind of service these days. I don’t know if this is the best shop in town…but I would not go somewhere else to find out.

LW
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Lawrence W.
Killeen, TX
2013 Dodge 1500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/10/2025
verified customerVerified Customer
9
Transmission work (first time client)
I was helped right away by Tex the mechanic and Blake in the office. I had never been to Hix before, so I had to fill out some paper work. But my truck was already in the bay and Tex (mechanic) was getting everything ready to flush my transmission and change the fluid. Blake’s mom also works in the office and she was very nice. Everything was completed in about 2 hours and I was on my way. Great service and great staff and mechanic. This is a family on business and they treat you like family.

DR
DAVID R.
2005 Mercedes-Benz ML350
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/08/2025
verified customerVerified Customer
10
Got me going quick
Thanks to all of you, especially Tex
Cedi is rolling again!

DC
DORIS C.
Belton, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/28/2025
verified customerVerified Customer
10
They are great had a transmission replaced in my 5.9 V8 Dodge Durango and I haven’t had an issue since
They have Fair pricing when Hix auto provided me with upfront estimates and stuck to the price.
Hix Auto has Expert mechanics Skilled technicians who can accurately diagnose issues and complete repairs correctly the first time.
They had Clear communication with me and the Mechanics explaining the problem and repair process clearly to allow me to understand what was happening and what was needed and why.
They Completed repairs within the estimated timeframe.
Hix Auto was Friendly and welcoming and helpful attitude from the front desk and mechanics made me feel comfortable leaving my vehicle with them . I would recommend Hix auto to all friends relatives, and people in general.
They have always taken care of my vehicle issues and they are now the only place I go to for my vehicle repair.

BP
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/18/2025
verified customerVerified Customer
10
Work on 2016 Jeep JKU
Very professional And quality of work is top-notch would recommend them to anyone. If I ever have any issues with my jeep again, definitely will bring it be bringing it back.

WF
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WILLIAM F.
Belton, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/17/2025
verified customerVerified Customer
10
Outstanding Customer Care
Outstanding Customer Care

SH
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SEAN H.
Salado, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/15/2025
verified customerVerified Customer
10
Excellent Customer Service/Support
John and his team are the absolute best in the business. Automotive diagnosis, support and repair is not an exact science, but Hix Auto is always professional, thorough and takes the time to explain the situation and outcome post repair. I am not an under the hood person but John always talks in easy to understand terminology.

BD
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Bob D.
Temple, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/18/2024
verified customerVerified Customer
10
Jeep has never ran better….
If you have a Jeep Hix Automotive is the place to go! They gave us detailed suggested repairs and advised us what needed to be done VS what would be good to repair.
Picked up our 1994 Jeep after all the repairs were completed and the owner went everything that was fixed. Our Jeep has never ran better.

Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/12/2024
verified customerVerified Customer
10
Honest,Friendly and very informative
They replaced my transmission and did a tuneup and my truck has never ran as good as it does now it drives like a brand new truck. Everyone there was friendly and very honest whether it was good news or bad news. They were honest and upfront they will now be my full-time mechanic shop on any and all of my vehicles. I have already referred Hicks automotive to some of my coworkers and several of my friends and family for their automotive needs.

DW
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David W.
Temple, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/10/2024
verified customerVerified Customer
10
Replace door latch assembly on 2011 Dodge
Definitely will return with all my major automotive needs. At Hix Auto in Temple TX their staff gave comprehensive explanations and performed in a cost saving professional and timely manner. Very pleased with the results and appreciate all friendly conversation.

CE
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Captain Bob E.
Nolanville, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/29/2024
10
The BEST in Service
If you want great service for a fair price talk to John... Captain Bob Edwards Should

KB
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Karlee B.
Temple, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/23/2024
verified customerVerified Customer
10
Amazing customer service!
Everyone was super nice and so great at explaining what was wrong with my car.
I will be using this shop from now on!

TD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/23/2024
verified customerVerified Customer
10
Best Auto Shop Temple TX
Hix Auto is by far the best Auto Shop I have used very friendly and quicker then most when you need your car and very honest my car went in running bad and came out running like a champ again!

BE
BOB E.
Nolanville, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/22/2024
verified customerVerified Customer
10
My 2015 Ford F250
John has always taking the time to listen and understand my issues. He has given me options and additional salutions in order for me to make cost effective decisions. His repairs have been in a timely manner. HIX Auto is by for the only shop to use... Captain Bob Edwards
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