business image

HomeTown Auto Service

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(311 Reviews)
100
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
100
Net Promoter Score ®

Business Details

About

We welcome the opportunity to earn your trust with our excellent customer service and quality auto care! We have been servicing the Lakeville community and surrounding areas since 1994. We service all makes and models and are qualified to handle any job, from the regular oil change to engine rebuilds.

Come stop by our shop and find
We welcome the opportunity to earn your trust with our excellent customer service and quality auto care! We have been servicing the Lakeville community and surrounding areas since 1994. We service all makes and models and are qualified to handle any job, from the regular oil change to engine rebuilds.

Come stop by our shop and find out why we come so highly recommended!
...more

Categories
Auto Repair, Tire Sales and Repair, Car Maintenance
Contact
(952) 469-3266

Business Hours

Mon
7:00 AM - 6:00 PM
Tue
7:00 AM - 6:00 PM
Wed
7:00 AM - 6:00 PM
Thu
7:00 AM - 6:00 PM
Fri
7:00 AM - 6:00 PM
Sat
8:00 AM - 3:00 PM
Sun
closed
* Central Time (Us & Canada)
20315 Iberia Ave Lakeville, MN 55044-9141
HomeTown Auto Service's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(311 Reviews)

JH
gravatar
John H.
Prior Lake, MN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/16/2024
10
Excellent car and truck repair shop!
Good value and quality mechanics and technicians. I have gone to Hometown Auto in Lakeville for years. I would recommend highly!

EG
gravatar
Erik G.
Lakeville, MN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/22/2019
Ford and Chevy
Clint and his staff at HomeTown are upfront and open about all repairs needed. They are honest and the pricing is spot on. They even offer loaners if needed. I have my Ford in and out within 2 days. I will be bringing my vehicles back to them forsure!
Recommended

JM
gravatar
Josephine M.
Lakeville, MN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/21/2019
Excellent
Excellent customer service. Honest and hard working staff. They honor there repair warranty! It’s the only place I bring my cars for service and repairs!
Recommended

BM
gravatar
Bill M.
Minneapolis, MN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/23/2018
Integrity and family owned
The owners have another shop, of which I was initially introduced to them. They then purchased this shop of which I have grown to familiarize myself with their full staff. The same characteristics and attributes that drew me to their shop in the north, carries over to their (new) established shop in Lakeville. I care very much about honesty and integrity. I've never had them charge me over any estimates presented to me. They always seem to be looking out for me when I present a problem. Their staff cares to help me not only maintain my vehicle, but transcend future problems that could become far worse in that moment than if I were to tend to the issue now. Honesty and empathy go a long way to win my vote of confidence. Once lost, you rarely have the opportunity to regain it. I have known the owners for approximately 6-7 years, via my best friend, and they treat me as well as they would treat their own family members. Yes, there are equally as good of shops out there, but I spread the word about Hometown Auto to all of my south-end friends, due to the same type of loyalty shown me. Kudos to Jon and Clint for making it down south.
Recommended

KC
gravatar
Kirstin C.
Lakeville, MN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/29/2018
Car repair with integrity
I have always brought our cars to dealerships because I felt they had to be more honest and knowledgeable because there main business is to sell cars. About a year ago we decided to give HomeTown Auto a try because the location was so much more convenient and had heard by word of mouth they were good.
Well I can tell you we have been impressed over and over again ever since. These guys are as honest as it gets. They explain everything so even my wife who knows very little about cars can understand. It's such a good feeling to know your going to get good and honest service at a very reasonable rate. They will not charge you for something you don't need and will do there very best to fix what is needed.
Recommended

DN
gravatar
DEREK N.
Lakeville, MN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/10/2018
Honest people
I just went to Home Town Auto for my first time and I was very impressed with there honesty and customer service. They tell you the truth with out trying to charge you for things you don’t need. Very honest and trustworthy place to bring your vehicle. I wound recommend to anyone and everyone!
Recommended

MA
gravatar
MICHELLE A.
Lakeville, MN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/13/2017
verified customerVerified Customer
Thorough and affordable
I appreciate the team's practical approach to take good care of my vehicle.
Recommended
Tim, Pat a. from HomeTown Auto Service responded on 01/13/2017 06:25 PM

Michelle,

Keeping our customers informed about their vehicle service helps for making the best decisions. Thank you for the recommendation.

Tim, Pat and Dorrene 

SM
gravatar
SCOTT M.
Hopkins, MN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/07/2017
verified customerVerified Customer
Home Town Auto
Great service and friendly employees. I would recommend them to all of my friends! In fact, anytime I hear someone say they need to find a good place to take their car, I recommend Home Town Auto Service!!
Recommended
Tim, Pat a. from HomeTown Auto Service responded on 01/13/2017 06:05 PM

Scott,

A personal referral is very important to us. A great recommendation indeed. Thank you.

Tim, Pat and Dorrene 

PC
gravatar
PAT C.
Lakeville, MN
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
01/06/2017
verified customerVerified Customer
chevrolet traverse
Great people, fair price, ork done right the first time
Recommended
Tim, Pat a. from HomeTown Auto Service responded on 01/13/2017 06:03 PM

Pat,

Our goal is to provide great service to each of our customers. Thank you for the review.

Tim, Pat and Dorrene 

JS
Jeff S.
Lakeville, MN
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/05/2017
verified customerVerified Customer
Category: Service
Spoke with Lisa. She would recommend this business.
Recommended
Tim, Pat a. from HomeTown Auto Service responded on 01/13/2017 05:50 PM

Lisa and Jeff,

Your continued patronage is highly valued. Thank you for the recommendation.

Tim, Pat and Dorrene 

AS
A.J. S.
Lakeville, MN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/30/2016
verified customerVerified Customer
Category: Service
A.J. said they have always been really nice and honest.
Recommended
Tim, Pat a. from HomeTown Auto Service responded on 01/13/2017 05:47 PM

A.J.,

We have some great customers which make it easy to be nice. Thank you for the recommendation.

Tim, Pat and Dorrene 

PK
gravatar
PAUL K.
Lakeville, MN
Ford C-Max
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/28/2016
verified customerVerified Customer
Great, friendly service at fair price- as always.
Nice job fixing a slow leak. Big or small, these guys do a great job.
Recommended
Tim, Pat a. from HomeTown Auto Service responded on 01/03/2017 11:09 PM

Paul,

Your kind words and review are greatly appreciated.

Thank you.

Tim, Pat and Dorrene 

PW
gravatar
Penny W.
Lakeville, MN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/27/2016
Only place I will take my car!
Pat and Eric were so accommodating yesterday! Had problem with my brakes and did not expect my car til today. They managed to work it in to their busy schedule and I got it back yesterday. Thanks guys.
Recommended

SB
Scott B.
Burnsville, MN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/27/2016
verified customerVerified Customer
Category: Service
Scott said they did a great job.
Recommended
Tim, Pat a. from HomeTown Auto Service responded on 12/27/2016 09:47 PM

Scott,

We appreciate knowing when we do a great job.

Thanks for the recommendation.

Tim, Pat and Dorrene 

KW
Karli W.
Burnsville, MN
Honda Accord
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/25/2016
verified customerVerified Customer
Category: Service
Karli said this business is very polite and helpful, and got her what she needed in a timely manner.
Recommended
Tim, Pat a. from HomeTown Auto Service responded on 12/27/2016 09:37 PM

Karli,

Time is important to our customers and we do our best to get them on their way as quickly as possible. 

Thank you for the recommendation.

Tim, Pat and Dorrene 

Displaying Review 1 - 15 of 311 in total
Businesses Near You
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(40 Reviews)
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1,967 Reviews)
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(63 Reviews)
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(1,217 Reviews)
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(855 Reviews)
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.