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Huff's Automotive

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,143 Reviews)
91
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Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
91
Net Promoter Score ®

Business Details

About

Huffs Automotive has been serving Chandler, AZ and the surrounding areas since 2009. We're a family-owned business. Even the wives of our master technicians work here. Our team can do everything that dealerships can do. From full repairs, oil changes, and engine swaps to diagnostics, brake jobs, and computer updates, we can do them all Huffs Automotive has been serving Chandler, AZ and the surrounding areas since 2009. We're a family-owned business. Even the wives of our master technicians work here. Our team can do everything that dealerships can do. From full repairs, oil changes, and engine swaps to diagnostics, brake jobs, and computer updates, we can do them all with ease. We use Hawkeye Elite® wheel alignment machine to perform full alignments on all cars. Contact us today for FREE consultations. We are based in Chandler, AZ but offer services in the greater Phoenix Area and Maricopa County. ...more

Categories
Auto Maintenance, Auto Repair, Car Maintenance
Contact
(480) 726-8900

Business Hours

Mon
7:30 AM - 5:00 PM
Tue
7:30 AM - 5:00 PM
Wed
7:30 AM - 5:00 PM
Thu
7:30 AM - 5:00 PM
Fri
7:30 AM - 5:00 PM
Sat
closed
Sun
closed
* Arizona
95 N Dobson Rd Chandler, AZ 85224
Huff's Automotive's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,143 Reviews)

Our goal is to provide the most accurate picture of a business's online reputation. To provide the most accurate picture, we use an automated algorithm to help us recommend reviews that are most valuable for visitors to our site. Reviews that are recommended may ultimately become "not recommended" and vice versa based on continued updates and learning from our algorithm. Reviews that are verified through the business point of sale system may post immediately to the recommended reviews section of our site, however, based on the application of our automated algorithm, may become "not recommended".

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VN
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Vic N.
Gilbert, AZ
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
07/05/2024
0
Horrible customer service and poor quality of work!!!
This place is the absolute worst and never going back. I took my Range Rover and they screwed up a simple oil change and the whole oil sprayed all over the engineer and leaked on my garage floor within a week! I had to have the car towed and they had obviously screwed up and gave my credit for tow, and wouldn't say why that happened and my trust was already low in these guys because they wouldn't even admit to why the leak happened and what they did wrong.

I go back for an AC check a month and this Michael starts saying it may cost certain amount or twice that depending on your model, and I said ok let me know before you do anything as I want to check what I need to do, and he confronts me in a condescending tone saying why you don't trust me? I told I don't appreciate his tone and when I drop the keys on the counter he get mad say they were not nicely placed but dropped on the counter. I was dumbfounded as I didn't even think twice before leaving keys on counter if I was dropping them there or placing them there.

Then be says I don't want to work on your car , and his Buddy chimes In with an F bomb on the customer and says get the hell of out here! Wow!!! Unbelievable

Huff employees have zero customer experience skills and lack basic etiquette how to talk to customers. And if this is your attitude, other unfortunate customers will have same horrible experience, stay away!!

BL
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Bob L.
Gilbert, AZ
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
08/21/2021
1
Wife said "don't let the near my car"
When Huffs replaced the driver side sun visor, the color was a much darker gray, but Darren said they original color as no longer available. When Mike Huff drove the car back to us (Covid19 protocol), the overhead light assembly was in pieces. He told me they would replace it, and he would install it free.
After a year has past, and they did not respond to inquiries, I ordered the overhead light cover, only to find out that it, and all interior parts are available in the lighter (orion)gray. I asked that they replaced the sun visor, and install the light assembly I had bought. They did not respond.
I asked for, and received any Arizona Registrar of Contractors complaint form, whereupon my wife said, "hell no, I don't want those losers anywhere near my car".

MW
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Mar W.
Moliterno, Basilicata
This review violates the SureCritic Review Policy.

MW
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Mark W.
Phoenix, AZ
This review violates the SureCritic Review Policy.

RS
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Reege S.
Tempe, AZ
Mercedes-Benz S550
This review violates the SureCritic Review Policy.

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