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Hurst Firestone and Auto Care

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,285 Reviews)
94
Write a Review
Schedule Appointment

Score Details

5 stars
91%
4 stars
5%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
94
Net Promoter Score ®

Business Details

About

Hurst Firestone & Auto Care Center is a family-owned NAPA Gold Certified shop offering quality auto. Hurst Firestone & Auto Care Center is a family-owned NAPA Gold Certified shop offering quality auto.

Categories
Auto Maintenance, Auto Repair, Car Maintenance
Contact
(928) 526-2000
Open
Business Hours

Business Hours

Mon
8:00 AM - 5:30 PM
Tue
8:00 AM - 5:30 PM
Wed
8:00 AM - 5:30 PM
Thu
8:00 AM - 5:30 PM
Fri
8:00 AM - 5:30 PM
Sat
closed
Sun
closed
* Arizona
2740 E Route 66 Flagstaff, AZ 86004-4307
Get Directions

Affiliations

Hurst Firestone and Auto Care's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,285 Reviews)
Write a Review
Recent Reviews
JW
Jim W.
Glendale, AZ
Ford Excursion
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/23/2025
verified customerVerified Customer
Category: Service
Jim said they were outstanding. They put his tires on in the snow. The staff was very nice and personable, and they did a fantastic job.
Recommended
BU
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Brian U.
Flagstaff, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/28/2025
10
Their customer service and work ethic and fair pricing makes you feel like family
I usually don’t go to mechanic shops because I’m worried that things might not be as they seem, but hurst Firestone is legit. Their customer service is awesome and their Christian based company that believes in truthfulness and honest pricing I wish them the best success they’ve obviously been around for a long time and there’s a reason for that you can count on them
NS
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Noah S.
Flagstaff, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/27/2025
10
Our family mechanic
Hurst Auto has been our family mechanic for several years. Bob and Anthony are both great to work with. We appreciate their honest assessment of our vehicles issues and do not hesitate to recommend different options.
TT
Tony T.
Flagstaff, AZ
Nissan Armada
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/14/2025
verified customerVerified Customer
Category: Service
Tony said they were super-friendly and knowledgeable, they kept their word on the timeline and they gave him communication throughout the process. The price was fair for what they did, they did a good job, and he was impressed.
Recommended
Verified Customer
Flagstaff, AZ
Chrysler 300
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/12/2025
verified customerVerified Customer
8
Chrysler 300
Anthony is very professional and kind on the phone We have known the Hurst family for years and appreciate being able to trust that our vehicles are worked on by quality mechanics and feel that they take care of us and they are honest with us
JH
Jason H.
Flagstaff, AZ
Toyota Tundra 2WD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/12/2025
verified customerVerified Customer
Category: Service
Jason said he had the best service here and they were very helpful.
Recommended
JK
Jonah K.
Flagstaff, AZ
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/12/2025
verified customerVerified Customer
Category: Service
Jonah said pretty easy to get an appointment, they are really efficient.
Recommended
SO
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STEPHEN O.
Flagstaff, AZ
Chevrolet Equinox
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/04/2025
verified customerVerified Customer
10
Always excellent service at Hurst Firestone!
When i moved to Flagstaff almost 8yrs ago i shortly was in need of some work on my car. Not knowing where to go i went to a few auto shops in town to talk with them and get an estimate. The choice was easy as i went with Hurst Firestone and i have been with the ever since! The mechanics are highly qualified. Their customer servicw is excellent and they have always been extremely fair with their estimates. I sure am glad i did my homework because they will always get my business.
BH
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BRAD H.
Flagstaff, AZ
Toyota Sequoia
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/02/2025
verified customerVerified Customer
10
Service
Prompt service on Oil change and tire rotation.
AM
Alyssa M.
Maricopa, AZ
Buick Lucerne
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/27/2025
verified customerVerified Customer
Category: Service
Alyssa said it was quick and efficient, the communication was good, they kept her informed on what they were doing to her vehicle.
Recommended
JM
Julia M.
Flagstaff, AZ
Jeep Renegade
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/26/2025
verified customerVerified Customer
Category: Service
Julia said they are one of the best, everyone there is so sweet.
Recommended
TD
Terry D.
Flagstaff, AZ
Toyota Highlander
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/21/2025
verified customerVerified Customer
Category: Service
Terry said he always gets the service he intended, Bob is a man of integrity, gives him a good price. Good reputation.
Recommended
MC
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MARLENE C.
Williams, AZ
Jeep Renegade
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/20/2025
verified customerVerified Customer
10
Very Impressed!
Great customer service - from the first call I had with Hurst to the last time I had service on my car, all communication has been professional, all questions answered, quick service and spoken to respectfully.

I think they do quality work for a great price.
KP
Kevin P.
Flagstaff, AZ
Chevrolet Chevy Express
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/30/2025
verified customerVerified Customer
Category: Service
Kevin said they had good service, and friendly and polite people.
Recommended
JB
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JEREMIAH B.
Grand Canyon, AZ
Ram 2500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/29/2025
verified customerVerified Customer
10
New Battery’s
Battery issues on ram 2500. Quick turnaround and ability to squeeze my truck in early in the morning.
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