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Hurst Firestone and Auto Care

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,274 Reviews)
94
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
94
Net Promoter Score ®

Business Details

About

Hurst Firestone & Auto Care Center is a family-owned NAPA Gold Certified shop offering quality auto. Hurst Firestone & Auto Care Center is a family-owned NAPA Gold Certified shop offering quality auto.

Categories
Auto Maintenance, Auto Repair, Car Maintenance
Contact
(928) 526-2000

Business Hours

Mon
8:00 AM - 5:30 PM
Tue
8:00 AM - 5:30 PM
Wed
8:00 AM - 5:30 PM
Thu
8:00 AM - 5:30 PM
Fri
8:00 AM - 5:30 PM
Sat
closed
Sun
closed
* Arizona
2740 E Route 66 Flagstaff, AZ 86004-4307

Affiliations

ASE - Master Certification
NAPA
Hurst Firestone and Auto Care's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,274 Reviews)

TD
Terry D.
Flagstaff, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/21/2025
verified customerVerified Customer
Category: Service
Terry said he always gets the service he intended, Bob is a man of integrity, gives him a good price. Good reputation.
Recommended

MC
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MARLENE C.
Williams, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/20/2025
verified customerVerified Customer
10
Very Impressed!
Great customer service - from the first call I had with Hurst to the last time I had service on my car, all communication has been professional, all questions answered, quick service and spoken to respectfully.

I think they do quality work for a great price.

KP
Kevin P.
Flagstaff, AZ
Chevrolet Chevy Express
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/30/2025
verified customerVerified Customer
Category: Service
Kevin said they had good service, and friendly and polite people.
Recommended

JB
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JEREMIAH B.
Grand Canyon, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/29/2025
verified customerVerified Customer
10
New Battery’s
Battery issues on ram 2500. Quick turnaround and ability to squeeze my truck in early in the morning.

GB
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GARY B.
Flagstaff, AZ
GMC Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/24/2025
verified customerVerified Customer
10
Service was great an friendly
Can express my appreciation for the service Firestone provides - thank you for a safe knowledgeable output to my questions ❤

KJ
Kris J.
Flagstaff, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/23/2025
verified customerVerified Customer
Category: Service
Kris said they were pleasant to deal with and got the work done in a timely manner.
Recommended

MQ
Michael Q.
Lawrenceville, GA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/22/2025
verified customerVerified Customer
Category: Service
Michael says that this business is professional and welcoming with personable great service.
Recommended

SO
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STEPHEN O.
Flagstaff, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/18/2025
verified customerVerified Customer
10
Always excellent service at Hurst Firestone!
I depend on Hurst to keep my vehicle running in top condition and they always come through for me. I am always happy to give them an excellent endorsement for the work they do - THANK YOU HURST FIRESTONE!!!

PN
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PATRICK N.
Flagstaff, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/10/2025
verified customerVerified Customer
10
Great service
Had a part go bad from a previous repair. They took care of it. Great service. Thanks Bob and team.

JC
John C.
Cave Creek, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/10/2025
verified customerVerified Customer
Category: Service
John said they did a good job and really fast.
Recommended

JC
Jeff C.
Fort Pierce, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/31/2024
verified customerVerified Customer
Category: Service
Jeff said it was good, no problems, and they were honest.
Recommended

KD
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KOREY D.
Flagstaff, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/30/2024
verified customerVerified Customer
10
Great Service
Bob was awesome. This is my first time using Hurst and I will definitely be back. They are thorough and don't try to oversell or complete unnecessary repairs. Very trust worthy and that is hard to find in this service industry.

MV
Mike V.
Flagstaff, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/20/2024
verified customerVerified Customer
Category: Service
Mike said he has a little old lady that he drives around and they help him keep her in one piece. They help him out, he really appreciates it and they know it.
Recommended

VT
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VALERIA T.
Chinle, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/17/2024
verified customerVerified Customer
8
Awesome Support
Staff was very understanding of our situation

SO
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STEPHEN O.
Flagstaff, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/13/2024
verified customerVerified Customer
10
Best auto repair shop in Flagstaff
I have been going to Hurst Firestone for many years now and i won't take my vehicle anywhere else. From scheduling an appointment to getting the work done, my experience has always been nothing short of excellent! Thank you Hurst for such great service.
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